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If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
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Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

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Our Travel Advisory Policy

InterContinental Hotels Group (IHG) understands that from time-to-time your booking may be affected by weather or natural disasters that are not planned. In such cases, we make every possible effort to keep you informed and to provide you with the level of service that you require so that you can manage your bookings and plan around these unforeseen circumstances. If a Travel Advisory exists, we will display details about the advisory, how your booking may be affected and the process for how to proceed with as little stress and inconvenience as possible.

As the UK plans to leave EU, we’ve taken some information from the UK Government site that may be useful to you when travelling to Europe from the UK.

Driving abroad

Driving your own vehicle or hiring one in the EU? From 29 March you will need new documentation. Check the new requirements: https://gov.uk/euexitdriving

Passport Checker Content

In the event of a no deal Brexit you may need to renew your passport earlier than planned. Check your passport is still valid for travel: https://www.passport.service.gov.uk/check-a-passport

Pet travel Content

If the UK leaves the EU without a deal then current UK issued #PetPassports would no longer be valid for travel to the EU. If you’re booking a 2019 holiday – stay up to date with the latest information on #PetTravel after #Brexit here:
https://www.gov.uk/guidance/pet-travel-to-europe-after-brexit

Updated: March 14, 2019