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Rated 4.3 out of 5 by 191 reviewers.
Rated 5.0 out of 5.0 by Attentive and friendly The rooms are clean, the staff are very friendly and the service is very good 14 April 2013
Rated 5.0 out of 5.0 by Good Facilities Hotel staff very friendly and helpful, excellent facilities and good recognition for priority club members. Very clean and comfortable room. 13 April 2013
Rated 5.0 out of 5.0 by Holiday Inn, Haydock Park My one night last Friday was business. I was greeted by reception staff who were very efficient and helpful. I ate in the bar and the food and service were both very good. My room was very spacious and quiet, and I enjoyed a good night's rest. Definitely intend to stay again. 12 April 2013
Rated 5.0 out of 5.0 by Another Excellent Stay This is now the 3rd time ive stayed at this hotel and the service just keeps getting better. Took my elderly father with us this time and he loved it, the staff were so helpful and couldnt do enough for him, WELL DONE. Im a Gold Priority Cub member and have stayed at loads of HI Expresses & HI Hotels but no one can beat ths standard of customer service / Care that you provide. On a slight downside, Rooms could be maintained a little better but still of a good quality. Looking forward to my next visit (which will be soon). 05 April 2013
Rated 5.0 out of 5.0 by Fantastic hotel Great staff and hotel. Service and staff so helpful and great pool. Stayed on many occasions and will return soon. 29 March 2013
Rated 4.0 out of 5.0 by polite and friendly reception staff stayed at the holiday inn (haydock) for just one night, we would stay there again, reception staff very helpful and friendly, breakfast was delicious, good value for money. I suppose only negative was our room had stale smoke smell on curtains and maybe in carpets (wasn't sure) that was not too nice, so sprayed some perfume around to hide the smell. But as I said that was the only negative and as we had been travelling for 5 hours to get there and had to go out almost straight away didn't mention it, maybe next time we would ask for another room. 17 March 2013
Rated 2.0 out of 5.0 by Poor reception staff and noisy rooms Reception staff not very good, 4 min wait for someone to come into reception, On checking out the receptionist could barley raise her head. Moved room twice due to noisy service pipework, very poor, Arrived needing a break, left needing a rest. Bright side, Staff in breakfast room superb, food fantastic, Pool good Overall score, below par 08 March 2013
Rated 5.0 out of 5.0 by comfortable hotel staff great food great but kitchen slow. overall great hotel would return again. 05 March 2013
Rated 5.0 out of 5.0 by lovely place We arrived with our daughter and grandchildren aged 2,3 and 4. They had a lovely time as we do whenever we come here. This was our 4th visit. 01 March 2013
Rated 5.0 out of 5.0 by Great value for money Stayed for one night. Best night sleep for a long time! Breakfast amazing. Enjoyed the swim. Booked over three weeks in advance and excellent value for money. Would stay again. 24 February 2013
Rated 3.0 out of 5.0 by Could do better The hotel was expensive in comparison to the innumerable Holiday Inns and Holiday Inn Express stays I have experienced over the last ten years or so. I have stayed here a couple of times previously and it was no better or worse than previously. This is the first time I have been acknowledged as a Platinum PC member by being offered a 500 points voucher or a drink and snack in the bar. Room upgrades are NEVER available even when the hotel is half full. At other hotels even if an upgrade is not available you get water and a biscuit in your room at least. The decor is tired and the basic room allotted to me was shabby. I had room service and the staff who served me were pleasant and efficient but the food was nothing special. 30 January 2013
Rated 5.0 out of 5.0 by comfortable room and good service Everything was great, room was confortable and good service. 29 January 2013
Rated 4.0 out of 5.0 by Most enjoyable Avery comfortable stay and excellent food. The last time we stayed, we had to complain about the breakfast. This has been rectified and the breakfast was excellent. Staff were most welcoming and attentive in Reception, Bar and Restaurant. The only thing was a very noisy party in that evening. 18 January 2013
Rated 5.0 out of 5.0 by Excellent stay and first rate!! The Hotel was excellent!! It was very clean, very comfortable and the breakfast was "AMAZING" The only thing that i could pick a fault with, would be the price of the bar as its very expensive?? Had it not been that expensive our party would have spent a lot more in the bar than we actually did..!! 12 January 2013
Rated 5.0 out of 5.0 by Very friendly I have stayed at Haydock holiday inn several times and every time I have enjoyed my stay and found the people very friendly and helpful. I bring my chidren with me and the staff are always very child friendly. 09 January 2013
Rated 5.0 out of 5.0 by Fantastic break The hotel is superb and the staff go out of there way to help you.a credit to you all. 08 January 2013
Rated 4.0 out of 5.0 by excellent room and breakfast,pity the bar prices! we as 2couples stayed over new year. We booked well in advance and got agood value b&b rate. The room was very good-clean spacious and comfortable,and the breakfast(we have stayed here before) was first class in every aspect. The lounge area is comfortable. We would have liked to spend more time in the bar on an evening but there is absolutely no way are we paying as much as £7-50 for a glass of wine so we walked into Ashton where prices for food and drink are much more reasonable. We believe that the pricing policy in the bar at the Holiday Inn only serves to drive people elsewhere and in our case cost the hotel a significant amount of revenue. This is a shame as we really like the hotel and will definitely stay again but will only eat and drink in the hotel if we feel the prices are reasonable. 07 January 2013
Rated 4.0 out of 5.0 by Great Value Got a great deal for this hotel and was presently surprised at how comfortable our stay was. Bar staff and reception staff where very chatty and made us most welcome during our short stay. 04 January 2013
Rated 5.0 out of 5.0 by boxing day stopover bargain price, great staff, plenty to eat at breakfast, very clean. 03 January 2013
Rated 5.0 out of 5.0 by Friendly staff,nothing too much trouble We use Holiday Inn Haydock as a resting point on our way to family in Scotland We begin the next day refreshed having done the hard bit of the M6 through the cities 19 December 2012
Rated 4.0 out of 5.0 by Excellent accommodation and helpful staff. As we were in the vicinity visiting relatives we did not partake of any meals. However we were not disappointed in the service and comfortable surroundings. We would have no hesitation in recommending this company to anyone requiring value for money, with A1 service. 04 December 2012
Rated 5.0 out of 5.0 by Great service, comfortable bed, good onsite gym The service is very good. The bed is comfortable. The satff are always happy to help. Nothing is too much trouble. Food is very good. The food is very good. The gym has good onsite facilities. It has weight training machines, free weights, treadmill, cross trainers, cycle machines etc. Very good sauna, steam room and swimming pool. It has onsite beauty salon including massage etc which is very good and not expensive. Internet access is a bit expensive. 24 November 2012
Rated 3.0 out of 5.0 by Mixed service One or two of the reception staff are excellent, always recognising Priority Clubloyalty status and taking the trouble to remember ones name and preferences, the majority sadly treat dealing with customers as a chore. When these staff are on, an upgrade is almost always impossible - the response is always we are too full. funny that these staff are always on on the days that they are full! The restaurant staff are great. You are greeted with a smile, and nothing ever seems to be too much trouble. They dash round and really look after their customers 21 November 2012
Rated 4.0 out of 5.0 by customer service no fuss booking in and booking out. Efficient reception staff, clear billing. We have stayed several times and have never been disappointed. Have ordered room service and has been delivered within 20 mins even when place was busy. 17 November 2012
Rated 5.0 out of 5.0 by nothing too much trouble we have stayed here on at least 7 occassions and always feel welcome, our dog travels with us , aground floor room near an entrance is always allocated will return again soon 14 November 2012
Rated 5.0 out of 5.0 by clean upmarket hotel most enjoyable stay from walking through the front door to staff. very clean and comfortable rooms nothing a problem.would recommend this hotel 12 November 2012
Rated 4.0 out of 5.0 by Nice place for a chill out We booked a 2 for 1 here,Sunday til Tuesday. Sailed through check in. Room (exec) was lovely. View wasnt good (a rooftop) but on this occasion this didnt bother us at all as we just wanted to chill. We used the leisure centre, which we enjoyed but it needs some TLC as its a bit neglected looking. We had a bar meal and while we were impressed with the standard of our main course we were not with dessert.. Expected more than one halved strawberry in our strawbery dessert. It won't put us off we just won't order that again. There was a good variety at breakfast.. This was my 2nd visit to this hotel and yes I would return. 28 October 2012
Rated 4.0 out of 5.0 by Breakfast confusion As we had booked through a Daily Mail promotion which included breakfast I assumed that the rate quoted to me included breakfast. Apparently not, and this was not pointed out to me. There seems to be a lot of confusion with the advert 28 October 2012
Rated 5.0 out of 5.0 by haydock very nice place, staff very helpfull pool medium size but the bar prices are though the roof ( which let it down) a pint and wine and soda just under a tenner 21 October 2012
Rated 5.0 out of 5.0 by The Hotel was very good the hotel was very good and able to relax the weather was great 13 October 2012
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