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Rated 4.2 out of 5 by 554 reviewers.
Rated 4.0 out of 5.0 by Dependable Hotel within Walking Distance of Main Sights and Star Ferrry The location of this hotel was the main reason I booked it, and all the main sights of Tsim Sha Tsui were within easy walking distance (Star Ferry, Cultural Centre, Space Museum, Kowloon Park, Ocean Terminal). The room was adequately big and pleasantly appointed, with a seating area and decent desk space for writing along with free wi-fi. Service was very good, with the front desk staff helpful with bus times, giving small change and posting postcards. Definitely a satisfactory experience and I would return there. A couple of small details: the bar was a bit expensive and limited in drinks choice; the bathroom door made a terrible noise when opened (a bit of WD-40 oil would fix that problem); and the flush handle on the toilet had to be gently manipulated to prevent water from running through the cistern all night. 22 January 2013
Rated 5.0 out of 5.0 by Best location in HK This is by far the best location in HK for any business trip. Only 2 stops from Central by the MTR, walking distance from the Star Ferry, close to Canton Road shopping center and many more. The hotel is very welcoming, I've been coming here forever and they've always updated the style accordingly. I stay in the Executive Floor and the staff are very helpful. Always a great stay. 20 January 2013
Rated 5.0 out of 5.0 Stayed in Hong Kong with Holidays INN This hotel is located in a very convenient location of tsim sha chui, very closed to MTR station which is the main transportation in Hong Kong. Rooms are spacious & and the employees are great :) 18 January 2013
Rated 4.0 out of 5.0 by Comfortable room and good service The beds are comfortable and the bed sizes are quite wide. The room service is good, the staff always keep the room clean at all times. Staffs are also friendly. The hotel location is also strategic, it's close to a lot of shops, restaurants, etc. 17 January 2013
Rated 4.0 out of 5.0 性价比高 干净,整洁。 房间比想象中要大,与同类型酒店相比,性价比较高。 地铁出口就到酒店,很方便。 晚上睡觉才知道,房间没暖气,房间的被子太单薄,加了一张毯子也不够暖,整晚都睡不好。打电话问的前台,前台也说没暖气,按道理香港的温度也不至于酒店的基本设施连暖气都没有,也有点太不可思议,完全接受不了。 16 January 2013
Rated 5.0 out of 5.0 by Best hotel in Tsim Sha Tsui The Holiday Inn Golden mile is certainly one of the best! The rooms are big enough which can fit my whole family of 5. The beddingds are very comfortable and the bathroom is huge. The whole hotel is very wholesome and lovely. The location is also perfect. It is along the long stretch of nathan road and close to canton road, china ferry terminal, shopping area!!! It is also beside the MTR which connects you to the whole city. The service is also superb. The staff are very accommodating and attends to our needs shortly. The lobby is also beautiful with a distinct scent that is truly Holiday Inn. I will surely come back to this hotel when I visit HK next year! Thank you Holiday Inn! 16 January 2013
Rated 4.0 out of 5.0 by Perfect location Location is perfect in the middle of Tsim Sha Tsui. Nice hotel, good service. I was very happy that the wifi realy worked well. I had different experiances before. 15 January 2013
Rated 2.0 out of 5.0 by Golden Mile Hong Kong I have stayed here many times over the past few years. The hotel is nice and good location. But it is getting old and needs a good renewal. The executive lounge is very below standard with poor food offerings for morning and cocktails. Overall still ok hotel but as I said it needs a good facelift. 15 January 2013
Rated 1.0 out of 5.0 by 不值得入住的酒店 酒店非常老旧,空调声音巨响无比而且毫无热感,对白金大使的礼遇几乎没有,卫生间小的难以容忍比很多HIX还要小,龙头很难开,连单独的淋浴房也没有,备品一如既往的差。唯一的好处就是地理位置,非常不推荐入住。 14 January 2013
Rated 4.0 out of 5.0 by Good Location We always love this hotel especially for its location. Very convenient and with short walking distance to shopping and eating outlets. 12 January 2013
Rated 4.0 out of 5.0 by Comfortable and great stay We stayed for 7 nights and really feel comfortable. The hotel is in great location,near the MTR station ,very suitable for family with young children. The staffs are helpful and and speak English well so we did not find any difficulties to communicate with them. Their hospitality erase our image of old HK people style. We definitely will come back to stay there again.Keep up the good work! 10 January 2013
Rated 3.0 out of 5.0 by room the room wasn't clean and make up in the morning. the room wasn't clean and make up when I get back to the room at around 4pm. 08 January 2013
Rated 3.0 out of 5.0 by Excellent location The prime benefit of staying at the Holiday Inn Golden Mile was that it was conveniently located with easy access to the MTR and Star ferry and walking distance to many restaurants and malls & shops. The front office staff were courteous and efficient. The carpets in our room was in need of a change as it gave a strong mossy odour which gets circulated in the air-conditioning and makes it uncomfortable. The service in the restaurant Bistro on the Mile was not of high standard and the attitude of the staff was generally not pleasant. Overall a fair experience but I feel the management can do more in order to make it a "value for money" experience for the guest. 06 January 2013
Rated 5.0 out of 5.0 by 客服热情,位置好! 赞前台客服很好,很热情,有问必答!,还送地图!酒店位置很好,要尖沙咀C1出口对面,交通方便,行街,餐饮都方便!酒店侧口一直行到尽转右,再步行200米就是天星码头和海港城!我是12,31号入住,酒店还送了朱古力礼物,真是非常感谢!优悦会会员还免费送WIFI,美完的假期!谢谢优悦会!房间订的是高级房,大床房,但是感觉不像大床,2人,比较挤! 难道豪华大床房对算大床??? 06 January 2013
Rated 5.0 out of 5.0 by Good experience Very close to subway and shopping mall. Room is clean and comfortable. Free wifi is you are gold member. Very quiet in room. 04 January 2013
Rated 5.0 out of 5.0 by Excellence location, comfortable Bed and great value Stay over night , convenience location to and from Airport by A21 Bus, very nice staff and excellence bed!! 03 January 2013
Rated 5.0 out of 5.0 by Great Hotel for seeing Hong Kong, great for children The hotel's location was the primary reason we decided on it - right on top of the Tsim Sha Tsui metro station, providing us with central access to nearly all of Hong Kong. Octopus cards for the metro completed that option, making traveling around effortless. However, when we arrived we were impressed by the hotel itself. Not that we expected anything bad, but the staff were very friendly and courteous, the breakfast buffet was excellent, the rooms were spacious and comfortable. The free shuttle connecting to the airport express, helpful concierge with maps and suggestions, and easy walking distance to the harbour (just a few blocks, easily accomplished by even our 4 year old) all were pleasant discoveries. We had three small children with us and the hotel staff were kind and engaging with them as well, so it felt very family friendly. The few times we tried room service, the food was excellent and prompt, but there are numerous restaurants in the area as well. The price was a bit expensive compared to my expectations, but compared to others in Hong Kong it was reasonable and I believe I was in part a victim of the exchange rate back to my home currency (can't help that). If I had it to do all over again, I would **absolutely** come back to this hotel. 02 January 2013
Rated 4.0 out of 5.0 by Excellent Location and big room This hotel is very well located with MTR at its doorstep. Love the paraben-free toiletries! Overall service was excellent, stay was pleasant and we had a good holiday. The only complaint I have is : the room has a musty smell, smell of damp carpet. 01 January 2013
Rated 5.0 out of 5.0 by 闹中趣静 来HK办事为了方便。步入大堂就感觉到HK为何如此的繁华热闹。接待小姐很热情的为我办理的入住手续,并告之了我所提出的问题。感觉非常好。进入房间后设施很齐全,床特别舒适,赞一个。 本来只安排一晚,感觉不错又留下了一晚。享受了完美的早餐。遗憾的是没有吃到晚餐, 去的时候被告之没有预定已经没有位置。(酒店的餐厅不优先住店客人,困惑不解)。 麻烦酒店客房工作人员, 我是否有遗落在房间的东西。谢谢! 18 December 2012
Rated 4.0 out of 5.0 by Good stay Hotel is in a good location but a little bit $$$ for the age of the Hotel, but still has very good service from all the Staff. 16 December 2012
Rated 5.0 out of 5.0 by Distinctive Hotel (Holiday Inn Golden Mile) We are full of praises for the hotel and its staff. 16 December 2012
Rated 3.0 out of 5.0 by Terrible Shuttle Bus Service! The hotel is ok. However, the shuttle bus from airport was under the hotel name, but the bus driver stopped the bus in the street, and asked me to carry my 3 luggages walked cross the street to the hotel, and told me because hotel didn't allow him to stop the bus in front of the hotel!!! How come! The worst was that day was in hard rain! 13 December 2012
Rated 5.0 out of 5.0 by HK-Business Trip I recently statyed at the Holiday Inn Golden Mile while traveling on business from the US. My first experience in a Holiday Inn in Asia, and was impressed. The doormen were all knowledgable and helped me find my way when I needed direction on where to go as this was my first trip to Hong Kong and needed to be pointed in the right direction a few times. I will most likely stay here again and stay on the executive floor again as I liked the very personal touch that added including the staff remebering my name. The breakfast was overall good. 13 December 2012
Rated 5.0 out of 5.0 by Very Pleasant Stay at the Holiday Inn I have travelled extensively for many years for business, and l must say that my last stay at the Holiday Inn was a very pleasant one indeed. The staff are incredibly friendly, and nothing is too much trouble. This extends into the kitchen, where a special request was not only executed without issue, but l even received a follow up phone call to ensure l enjoyed their interpretation of the request. I look forward to coming back in the New Year. Many Thanks to all of the staff for making my stay so comfortable. 10 December 2012
Rated 5.0 out of 5.0 by Nice size rooms and beds This is the hotel my family always stay in when visiting Hong Kong. Like New York, most of the hotel rooms and beds in Hong Kong are very small. So far, I am only able to find a room with 2 beds and each bed is in full to queen size in Holiday Inn Golden Mile. Also, hotel service is always excellent. 10 December 2012
Rated 5.0 out of 5.0 by Excellent & Welcoming Service As a Platinum member, the Priority Club team always does a fabulous job in preparing for my arrival with advance welcome and special request. The hotel always gives a very heartwarming feel and service, front desk staff are great and efficient. Makes me want to return to Holiday Inn Golden Mile every trip.... and they succeeded!! I stay at this property on every trip I make to HKG ever since 2010. 09 December 2012
Rated 5.0 out of 5.0 by Wonderful bed and great reception service Ideal location to consume local fares. Easy walk to the Star ferry and then walk to Peak tram from the docks. Staff were very efficient and helpful. Since I was a Platinum Priority club member, I was pleasantly upgraded to a suite and complimentary WiFI access. All round fantastic 2 nights stop over. Very highly recommended 06 December 2012
Rated 4.0 out of 5.0 by Excellent location, nice front desk Recently took families on vacation and stayed for 2 nights. Excellent location, and the front desk team was great. The bar waitress on the M floor was not that welcoming, bothered by my big group of families? 06 December 2012
Rated 3.0 out of 5.0 by Location Location Location This is my 5th stay in this well located property. Easily accessible to MTR and TST shopping area is at your doorstep. Although the property is a bit old but generally good value for money. 01 December 2012
Rated 3.0 out of 5.0 by Comfortable room, but was not greeted as priority club member Upon check in, in my previous experiences with Holiday Inn Hotel, I was always greeted as a Priority Club Member, provided with Member's privileges. To my surprise, this time, they don't even acknowledge me as a member and I need to search through my e-mail to find out my membership number. No wifi was provided, so only after I get into a wifi in Hari's Bar, I can proof my identity as a member. This experience shows very poor attitude from the check in staff. They should've been more prepared when a Priority Member is due to arrive. The room and other services are very good though. Full marks for this. The room was very spacious. 01 December 2012
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