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Rated 4.3 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Regular location for me in London with good access to Tube I use this particular hotel a great deal when working in London, due to its road and tube locations. The Hotel is a standard Holiday Inn but what makes this a great place to stay is the staff. Fabio, Mariana, victoria and adam in the restaurant staff plus all the front desk and housekeeping. Everybody is bright, cheerful and helpful and make a stressful week in London much more pleasant. 29 August 2014
Rated 5.0 out of 5.0 by Good value for London stay My husband, Grandson and I stayed at the Brent Cross Holiday Inn over the bank holiday weekend. Usually we stay at the Corum Street Holiday Inn which is more central but we couldn't get a booking there on this occasion. The Hotel is good for a 'budget' stay in London as it is outside the congestion charge zone and the parking charges are cheaper than in central London (£5 per night as against £15 upwards). Also the room rates are cheaper than central London but the service, food and acommodation are all equally as good. The staff were very friendly and kind, especially to my 6 year old Grandson. The shuttle bus service was good between the hotel and Brent Cross station, although it would have been even more convenient if the also ran to the Brent Cross shopping center too, which, was over a walk long high walk bridge, as the weather was bad during our stay we got soaked getting back. The proximity to the end of the M1 made it easy to get out of London more quickly than if we had stayed in centrally. If you want a more reasonably priced hotel with good service and food and have the time to travel that bit further to Central London, this is the place to stay. 29 August 2014
Rated 5.0 out of 5.0 by Our favorite hotel in London As always thoroughly enjoyed our stay over the bank holiday weekend. The staff are excellent and very helpful. The curtesy car is an added bonus. The a la carte dinner was very good. We were pleased to see the showers being upgraded. 28 August 2014
Rated 5.0 out of 5.0 by Made to feel special The hotel does not have pretty views, landscaped grounds or top end luxury rooms, but we had a wonderful stay and would certainly return if visiting Wembley, or even for a trip into London, as transport links are easy and the free hotel shuttle bus was very reliable. Staff were very welcoming and it felt as if they genuinely enjoyed interaction with the guests. Our room was on the top floor, facing the busy road, but traffic noise was not an issue, apart from on a couple of occasions when the emergency services sirens were going off during the night (ear-plugs are a solution). The room was ordinary, but bed was comfortable and everything was clean and in working order. Only complaint would be the shower's water pressure. We ate in the restaurant on both evenings using the Tastecard, which made it very reasonable. Food was of a good standard and very tasty. Staff in the restaurant were brilliant and nothing was too much trouble. The chef even came out and chatted about how I would like my meal! All members of staff were very friendly and I'm not sure if it is fair to name individuals, but much of our time was spent chatting to Paulina and she was very helpful in advising us on which bus we needed and where to catch it etc. The highlight for me came at the end of our meal when I was presented with a wonderful dessert with candles and a bottle of prosecco as a birthday gift from the hotel. As we had enjoyed ourselves so much, we decided to eat there the following night with our friends and once again had an excellent meal. Breakfast buffet was good and despite it being very busy everything was replenished quickly and all the staff deserve praise for keeping everything running smoothly and efficiently. Would definitely stay again if visiting the area. 28 August 2014
Rated 4.0 out of 5.0 by Great value for money - reasonable price = easy accessible with shuttle bus service 28 August 2014
Rated 5.0 out of 5.0 by Stay at Brent cross Fabulous staff let down as usual by the Holiday inns systems. Filled in a couple of these now . I usually charge much much much more for my time so do not want to fill any more questionnaires for Holiday Inn. It is too impersonal. 26 August 2014
Rated 5.0 out of 5.0 Convenient, clean and good service We stayed here for a short stay in August 2014. It was our first visit here since we have previously stayed in Kosher hotels in Golders Green but there was no availability. We were very satisfied. It is in fairly easy walking distance of Brent Cross tube station; and the same road as the station (Highfield) leads to Golders Green Road toward the end close to Brent street with excellent access to all the Kosher facilities and synagogues. Brent Cross tube station is on the Northern Line providing very easy access to the West End. We left London for Manchester by main line train from Euston. The hotel provides a free shuttle to Brent Cross tube station. We didn't eat in the hotel, so are unable to comment on this or other amenities - but the rooms were very clean, quiet and comfortable and I would definitely stay here again. The staff were all friendly and offered us free membership of some club or other, which afforded us free WiFi access for the complete duration of our stay - a big plus as far as my two boys were concerned. Without this facility, WiFi costs would have been quite significant. 24 August 2014
Rated 4.0 out of 5.0 by Amazing staff Very attentive staff - shuttle service to the underground and proximity to the shopping centre are excellent selling points. Our room decor was a little tired and a bit cramped for 4 - but the staff attentiveness and the shuttle service more than compensate! 22 August 2014
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