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Rated 4.3 out of 5 by 273 reviewers.
Rated 4.0 out of 5.0 by Would Recommend I stayed in an executive room which was very clean and inviting. Room service was spot on and the food was fresh. My only gripe would be being right next door to housekeeping, which had constant door opening and closing with load thuds from next door until about 7pm at night. Other than this minor gripe, I would recommend to others! 12 October 2014
Rated 4.0 out of 5.0 by Very Good I enjoyed my brief stay at this hotel and will use it again when the necessity arises. Reception experience was a bit of a let down, as there was only one person on the desk and a problem with guests in front of me caused a large queue to form. However once passed the desk I was quite happy with the amenities provided. The room was spacious, clean and comfortable, food quality and choice good and the staff were friendly, helpful and professional. I arrived by tube and chose to walk to the hotel which took about 15 minutes although I had been informed there was a shuttle bus available. The tube of course allows access to all areas of the capital but the shopping centre at Brent Cross, just a five minute walk over the bridge is also well worth a visit. 11 October 2014
Rated 4.0 out of 5.0 by Great service Good reliability of wireless service Staff was very helpful and friendly Comfortable bar area However there were only 2 lifts and 1 was out of service and that was very inconvenient as the room was on the 9th floor 10 October 2014
Rated 4.0 out of 5.0 by brent cross holiday inn Perfect location especially if you are coming from the north as it is just off the m1 and a1. You can walk easily to Brent cross tube station but the hotel puts on a free shuttle. All in all a very clean and pleasant stay and just twenty minutes into the centre of London on the tube. 08 October 2014
Rated 5.0 out of 5.0 by Good food, nice rooms and friendly staff We stayed here for an Experience Day that started and finished at this hotel. The staff were friendly and helpful. The rooms (we booked several for a large group) were all clean and well presented. The restaurant and bar menus had good choice and were reasonably priced for hotel food and breakfast was excellent. We would recommend this hotel, and stay here again if in the area. 08 October 2014
Rated 5.0 out of 5.0 by Excellent all round. Very friendly and helpful staff. Comfortable room and very well located. Easy parking facilities. 07 October 2014
Rated 5.0 out of 5.0 by great location pity about accessibility from road network great location near to London with easy access to central London via train servuice and courtesy bus from hotel. 27 September 2014
Rated 4.0 out of 5.0 by Great shuttle service The rooms are what I would expect from HI (nothing spectacular - just average to good!). Front desk and shuttle bus staff were great but the breakfast room staff showed a degree of stress and seemed to be arguing amongst themselves with what looked like a moderate workload. Overall it was a good experience! 25 September 2014
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