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Rated 4.1 out of 5 by 746 reviewers.
Rated 5.0 out of 5.0 by Last minute 7 day stay Myself and my 18 year old daughter decided to have a last minute "treat" holiday before she started college, and what a treat it was. This was one of our best ever hotel experiences, from the location through to the staff, Front desk staff were always cheery and happy to help with any requests, Room was spacious, comfortable and well kept. The location was the real bonus, looking out our window onto the Universal Resort entrance. My daughter has had three back operations in the past 2 years yet we sauntered to and from citywalk in 15 minutes each way. Would defo recommend this hotel and look forward to our next stay there. Need I say more? September 30, 2015
Rated 5.0 out of 5.0 by Great Mid Week Getaway We loved our stay at the Holiday Inn Hotel and Suites across from Universal Orlando. We were greeted by great staff at the front desk. We were provided with discount coupons for Citywalk at Universal as well. The location so close to Universal cannot be beat! The room was extremely clean, comfortable and quiet. We highly recommend a stay at this hotel. September 30, 2015
Rated 4.0 out of 5.0 by Great Service Hotel and staff was great during stay. Additionally the services were top notch. September 30, 2015
Rated 5.0 out of 5.0 by Ótimo Hotel Considero que o Hotel atendeu e superou minhas expectativas e certamente é indicado para pessoas que viajam a lazer ou mesmo a trabalho, pois o hotel é bem localizado, confortável e possui um ótimo atendimento por parte de todos os funcionários. Já fiquei 2x no hotel e espero poder regressar em breve. September 29, 2015
Rated 5.0 out of 5.0 by Comfortable room - Great staff The room was comfortable and nice. Nice hotel, very busy with being across from Universal ( a little noisy at night). The hotel staff is great. Zmelda (or Imelda) was especially great. She has excellent customer service skills and is an asset to this hotel. Kudos to her! September 28, 2015
Rated 5.0 out of 5.0 by Great service nice rooms No hotel bar but you can use TGI Fridays (connected) Super staff, clean rooms September 28, 2015
Rated 5.0 out of 5.0 by Great Stay The location was excellent if you are visiting the theme park. The location also offered a variety of external options such as shopping, gift shops, drug stores, fast food as well as chain and local eateries in walking distance. I was really surprised at the great rate for the suite I had which was comparable to a regular room rate. The TGIF ajoining the hotel was great because it was convenient, offered a menu variety and reasonably priced especially if you have a family stay. The staff was very accomodating and friendly. There were also car rental and them park counters in the lobby which was convenient. There gift shop stayed open until 11:00 which I visited a couple of times during the stay. Overall it was a great customer experience and I would stay there again in a heart beat. September 28, 2015
Rated 4.0 out of 5.0 by Good hotel, good location We stayed 4 nights starting on 9/19. The room/bathroom were clean, staff was pleasant. I don't recommend the breakfast buffet. Food was not very good, and service was slow. Great location though. A short walk to Universal, plus there are restaurants and a drug store within walking distance. Having a fridge in the room is also a plus for water/pop. This is our second stay at this hotel, and if we go back to Universal, we'll stay there again. September 27, 2015
  • 2015-10-03T12:31:59.391-05:00
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