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Rated 4.1 out of 5 by 699 reviewers.
Rated 5.0 out of 5.0 by great services and rooms were comfortable great team at the reservation counter and the guest services team was the best,, thanks for making this trip pleasurable for my grand nieces from nyc August 27, 2015
Rated 5.0 out of 5.0 by Good place to stay nice staff and location with Free parking and shuttle service. Highly Recommended!!! August 26, 2015
Rated 5.0 out of 5.0 by Holiday Inn & Suites, Orlando, Florida Great hotel, good facilities, large spotless rooms and lovely staff who could not have done more to help. TGI Fridays is attached which made for easy breakfasts and other meals without going outside at all. Only a couple of slight downsides: Firstly a few rooms on the 2nd floor (those with low even numbers - 202 to at least 210 as these look out onto the wall of TGI's) don't have a view and we had one of those. This said we weren't in the room a lot so it wasn't a massive problem but it would have been nice to be able to see a bit more. Secondly the complimentary buses were great with the exception we were first on the pickup list so with another 3 hotels to collect from it could be a longer trip than you expected. Even being first to be picked up didn't say you would get a seat and for Disneyworld and Epcot we had to stand all the way there and back - a trip of 1 hour each way which after a long day walking round a park was a bit heavy going. As it's up at the Universal end of the main tourist area be careful when getting taxis as the large black ones which sit outside the hotel foyer and which look like part of the setup aren't necessarily and we found these to be pretty expensive compared to the yellow and white ones which were commercially available too - in a couple of cases these were half the price! Overall a good experience though. August 26, 2015
Rated 5.0 out of 5.0 by Everything worked! Great place. I will stay again. Everything in the room worked and the gym equipment. August 25, 2015
Rated 5.0 out of 5.0 by big room for low price nice hotel, ample parking, and really close to universal studios August 25, 2015
Rated 5.0 out of 5.0 by Comfortable, friendly and convenient The hotel is very comfortable, friendly and conveniently located. The hotel and rooms are clean and quiet. August 24, 2015
Rated 5.0 out of 5.0 by Food and beverage Food vouchers were provided for children. I was not informed at check in that it was from the children's menu only, and it was so small that I could not read it. I did mention that to the desk and they apologized. Breakfast at TGIFridays - We got there at 1040, waited almost 15 minutes to be seated (there were plenty of empty tables) and were told they were not going to replenish the breakfast buffet. There was literally nothing left. Had to do lunch. That is when I found out the voucher was only good for the children's menu. Next day went for breakfast at 0830. Food was cold. TGIFridays lunch and dinner was good. Service was great. August 24, 2015
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