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Rated 4.0 out of 5 by 511 reviewers.
Rated 4.0 out of 5.0 Great services only few bugs The staff was great. Very polite and courteous. They were on stop of everythin and was able to get me in prior to the regular check in time. One thing I did notice was the showers. The water pressure wasn't very high. Also you would have to run the faucet of the shower on hot for a minimum 5 minutes prior to getting in. It would take that long for you to get warm / hot water but didn't last long. But other than that. It was over all great stay. Would have liked to see some complementary breakfast. Especially since there were hundreds of hungry men staying there. 04 March 2015
Rated 3.0 out of 5.0 by limpeza - colchoes - manutencao - micro - limpeza: apesar da limpeza diária da funcionária, em razão do ALTO GIRO de hóspedes, o quarto nunca recebe uma limpeza para atender o real giro do negócio. O carpete estava imundo, as meias ficaram marrons de sujeira, portanto deveria ser incluída na manutenção limpezas PESADAS onde tudo deveria ser lavado com mais detalhe e tempo, em especial o carpete, curtinas, filtros de ar, etc - Colchoes muito moles e com "buracos" marcados nos locais de dormir, penso que já deveriam ter sido trocados - a banheira vazava água para o banheiro e quarto. - micro-ondas não funcionava 01 March 2015
Rated 5.0 out of 5.0 by Nice clean comfortable rooms Staff at check in was helpful and efficient. Room was clean and comfortable. Check out was easy and efficient. Restaurant left much to be desired. Do not bother purchasing the breakfast as a package, go to a different nearby restaurant 28 February 2015
Rated 2.0 out of 5.0 by Look elsewhere! Not recommended. Across from Universal is the Only positive thing I can think of for this location. I stay at many hotels and this is really worse than a motel in the desert. Cold shower, nasty looking restroom, really outdated and parking is really bad. Only stayed due to not being able to find something else. Priced high due to proximity of Universal. Gives this line of hotels a bad name. 27 February 2015
Rated 4.0 out of 5.0 by Muy buena experiencia El hotel es muy comodo y esta muy cerca a los parques de Universal y Outlet/shopping. Lo unico a tener en cuenta es que no tiene desayuno pero hay un TGI Fridays al lado. 26 February 2015
Rated 4.0 out of 5.0 by Nice Place to Stay We enjoyed our stay at the hotel. Very convenient to Universal - not so convenient to Disney though not difficult to drive there. 26 February 2015
Rated 4.0 out of 5.0 Outstanding staff We had no reservations and we were lucky to find a room for one night on a 3-day weekend. The great staff did their best to help us find a room for the other two nights by calling a dozen different hotels for no avail. The fact they couldn't find a room for us was not from a lack of effort, that's for sure! Also, the concierge desk was incredibly friendly. They helped us decide which Disney park to visit. Additionally, my lady and I were obviously in love and we were treated to a heart-felt story from the military veteran and widowed concierge who made it a point to make a special connection with us. We sincerely appreciate his openness with us...thank you for a wonderful memory. 24 February 2015
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