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The 10 Best Family-Friendly IHG Hotels, Based on Verified Guest Reviews - September 2026

Where the kids were happy and the parents could finally relax. 

 

A family-friendly hotel lives or dies on the details parents notice — the waterpark, the kids' club, the room big enough for everyone, the staff who keep an eye on the pool. We ranked these ten from verified IHG reviews, weighting how often guests praised the family experience and how warmly. From a Hua Hin waterpark to a Minnesota arcade that sent kids home with prizes, these are the hotels families return to, kids in tow.


BINTAN, INDONESIA

1. Holiday Inn Bintan Lagoi Beach

Parents describe this Bintan resort in exactly the terms the category demands — a genuinely family-friendly environment with welcoming staff, good food and a relaxing atmosphere that worked for both parents and a baby. Reviewers traveling with children of every age describe a comfortable, easy stay they'd happily repeat. It's a beach resort that gets the fundamentals right for families: the standards hold up, the welcome is warm and the atmosphere lets parents actually unwind, which is the thing that turns a good family hotel into one they come back to.

We truly enjoyed the hospitality, food, and overall family-friendly environment, and it’s definitely a place we would love to revisit again.

— Abby Roslee, Verified Guest via IHG.com

Book the Holiday Inn Bintan Lagoi Beach »

BAXTER, MINNESOTA

2. Holiday Inn Express Brainerd-Baxter

The waterpark is the headline at this Baxter property, and families love it — guests describe a great place to take the kids, with the waterpark, a beverage area and even an adult hot tub keeping everyone happy. Reviewers name a staff member, Clayton, for being amazing at the waterpark, the kind of detail that tells you the supervision is real. It's a clean, enjoyable Midwest base where the kids are entertained and the parents get their own corner, and families describe simply having a great time.

Our room was amazing and our kids had a blast in the water park!

— Trisha, Verified Guest via IHG.com

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HUA HIN, THAILAND

3. Holiday Inn Vana Nava Hua Hin

Everything was great for the family, guests say of this Hua Hin property — and the reviews back it up with praise for an excellent kids' club, great service, excellent breakfast and the famous Vana Nava waterpark nearby that kept children entertained for hours. Reviewers describe a wonderful service and great fun in equal measure. It's a Thai resort built with families squarely in mind, where the kids' club and the waterpark do the heavy lifting and the staff make the rest of the stay as smooth as parents could hope.

It is extremely family-friendly; our children had an absolute blast at the water park, and the onsen was a wonderful way to relax.

— SuperLast, Verified Guest via IHG.com

Book the Holiday Inn Vana Nava Hua Hin »

KEARNEY, NEBRASKA

4. Crowne Plaza Kearney

Clean, friendly and built for families is the consistent verdict on this Kearney property — guests describe a super-clean hotel with a great family pool the kids loved, and rooms the perfect size for everyone. Reviewers sum it up as a hotel with a lot of family fun. It's a dependable, well-run Nebraska base where the pool and the room sizing are exactly calibrated for traveling families, the kind of property parents trust because it nails the basics and the staff are genuinely welcoming on arrival.

No one was on devices, kids randomly hugging their parents out of pure joy, parents acting like kids or relaxing, siblings playing and not fighting.

— Katie R, Verified Guest via IHG.com

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OMAHA, NEBRASKA

5. Holiday Inn Omaha Downtown - Waterpark

The waterpark anchors the family appeal at this downtown Omaha property — guests describe lots of fun from the water, helpful, friendly staff and seasonal extras like an Easter egg hunt that delighted the kids. Reviewers note it's a little pricey but rate it a great family location all the same. It's a city-center hotel that delivers resort-style family fun without leaving downtown, and the combination of the waterpark and the engaged staff is what keeps parents recommending it for a family weekend.

Kept them busy for most of the day  and the food was amazing I would defently recommend this hotel  if you want to go a water park in the middle of the winter

— Victoria, Verified Guest via IHG.com

Book the Holiday Inn Omaha Downtown - Waterpark »

MAPLE GROVE, MINNESOTA

6. Holiday Inn Maple Grove

An arcade and a well-staffed waterpark make this Maple Grove property a hit with kids — guests describe children winning prizes in the arcade and waterpark staff in abundance, making sure everyone stayed safe and played kindly together. One reviewer combined a work trip with a family birthday celebration and praised the staff all week. It's a Minneapolis-area hotel that balances genuine kid entertainment with the supervision parents quietly value, and that watchful, well-staffed pool is exactly the reassurance families look for.

The staff within the waterpark were in abundance and made sure the kids were all safe and playing kindly together.

— MsMassmann, Verified Guest via IHG.com

Book the Holiday Inn Maple Grove »

MADISON, WISCONSIN

7. Holiday Inn Madison West - Middleton

Families describe a comfortable, well-fed stay at this Madison property — a great breakfast guests rate as top notch, friendly staff, a warm and fun pool and clean, comfortable rooms with notably good pillows. Reviewers on family weekend getaways describe simply enjoying their stay. It's an unpretentious Midwest hotel that gets the family fundamentals right: the food is good, the pool is fun, the beds are comfortable and the welcome is friendly, which together add up to the kind of reliable base families happily return to.

The service was great, the breakfast food was TOP NOTCH, the rooms were clean and sooo comfy (I want to know where the pillows are from to buy one!) the kids had the dreamiest time!

— Vanessa, Verified Guest via IHG.com

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NUSA DUA, INDONESIA

8. Holiday Inn Bali Nusa Dua

Families traveling in Bali describe this Nusa Dua resort as clean, relaxing and beautifully maintained, with an atmosphere that kept the whole family comfortable throughout. Reviewers single out the staff for taking special care of children, including during the Nyepi celebrations, and rate the family packages highly. It's a resort where the warmth toward children is the standout, the kind of place where parents describe staff making a young child feel genuinely looked after, which is precisely what turns a comfortable family stay into a memorable one.

The resort was very clean, relaxing, and beautifully maintained, with a great atmosphere that made our family feel comfortable throughout our stay.

— nird21, Verified Guest via IHG.com

Book the Holiday Inn Bali Nusa Dua »

PORT VILA, VANUATU

9. Holiday Inn Vanuatu

Warm hospitality is the through-line at this Vanuatu resort — guests describe a front office manager whose loving welcome made them feel like family, happy staff who made the holiday special and a family-friendly setting with activities galore. Reviewers praise a great team and an amazing location in equal measure. It's a Pacific resort where the people are the headline, the kind of place where families describe being looked after so genuinely that the hospitality, as much as the activities, is what they remember and recommend.

Heartfelt thanks to Mayank Kothari (Front Office Manager) for your warm and loving hospitality—it truly made us feel like family.

— Vijay, Verified Guest via IHG.com

Book the Holiday Inn Vanuatu »

SHANGHAI, CHINA

10. Holiday Inn Shanghai Tourism Zone

Smart family touches set this Shanghai property apart — guests describe a play area they call a true gift for keeping kids entertained, easy WiFi that let a parent cast streaming apps to the TV for the children, and sweet treats like waffles and donuts the kids loved. Reviewers describe children having a blast. It's a city hotel that thinks about what actually keeps a family happy indoors, from the play space to the screen-casting, and those practical, kid-aware details are exactly what parents notice and appreciate.

The play area is a true gift as it provided much need entertainment for the kids and they had a blast.

— Leelo, Verified Guest via IHG.com

Book the Holiday Inn Shanghai Tourism Zone »

*How we ranked them: Every hotel on this list was identified through analysis of thousands of verified IHG guest reviews. Hotels are ranked by the proportion of reviewers who positively mentioned family-friendly amenities, weighted by review volume and sentiment. All reviews sourced from IHG.com.


Explore all 10 hotels for families

  • Holiday Inn Resort Bintan Lagoi Beach

    Holiday Inn Resort Bintan Lagoi Beach

    Gurindam Street 12
    Bintan, 29155, Indonesia
    • Parking
    • Pool
    • Spa
  • Holiday Inn Express & Suites Brainerd-Baxter

    Holiday Inn Express & Suites Brainerd-Baxter

    15739 Audubon Way
    Baxter, Minnesota 56425, United States
    • Parking
    • Pets Allowed
  • Holiday Inn Resort Vana Nava Hua Hin

    Holiday Inn Resort Vana Nava Hua Hin

    129/129 Petchkasem Road
    Hua Hin, 77110, Thailand
    • Parking
    • Pool
    • Spa
  • Crowne Plaza Kearney

    Crowne Plaza Kearney

    707 West Talmadge Street
    Kearney, Nebraska 68845, United States
    • Parking
  • Holiday Inn Omaha Downtown - Waterpark

    Holiday Inn Omaha Downtown - Waterpark

    1420 Cuming Street
    Omaha, Nebraska 68102, United States
    • Parking
    • Pets Allowed
  • Holiday Inn & Suites Maple Grove NW Mpls-Arbor Lks

    Holiday Inn & Suites Maple Grove NW Mpls-Arbor Lks

    11801 Fountains Way N
    Maple Grove, Minnesota 55369, United States
    • Parking
  • Holiday Inn & Suites Madison West - Middleton

    Holiday Inn & Suites Madison West - Middleton

    1109 Fourier Drive
    Madison, Wisconsin 53717, United States
    • Parking
  • Holiday Inn Resort Bali Nusa Dua

    Holiday Inn Resort Bali Nusa Dua

    Jl Pratama, No 86, Tanjung Benoa
    Bali, 80363, Indonesia
    • Parking
    • Pool
    • Spa
  • Holiday Inn Resort Vanuatu

    Holiday Inn Resort Vanuatu

    Tassiriki Park
    Port Vila, Vanuatu
    • Parking
    • Pool
    • Spa
  • Holiday Inn Shanghai Tourism Zone
    NEW HOTEL

    Holiday Inn Shanghai Tourism Zone

    Building 62-67, 70-73, No.179, Lianmin Village
    Shanghai, Shanghai 201200, Mainland China
    • Parking
    • Pets Allowed

The cities families plan trips around

Some destinations are built for the whole family. Orlando is the theme-park capital of the world and the default family holiday for good reason, while San Diego pairs beaches with a world-class zoo and SeaWorld. Cancún delivers beach-resort family fun, Singapore is famously clean, safe and packed with attractions, and London and Washington D.C. wrap world-class museums — many of them free — around a family city break.

IHG brands families trust

Holiday Inn is the family brand on this list, almost by definition — its 'Kids Stay & Eat Free' heritage, waterparks, kids' clubs and family-sized rooms run through nearly every entry, a brand engineered around traveling with children.

Holiday Inn Express brings the same family focus in a simpler, value-led package, with pools, free breakfast and the kind of waterpark properties that turn a roadside stop into the highlight of the trip for the kids.

Crowne Plaza rounds it out with full-service comfort that still keeps families in mind — clean family pools, well-sized rooms and friendly staff that make it an easy choice for parents who want a touch more polish.

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