Rated 4.1 out of 5 by 410
Rated 4.0 out of 5.0 by fmf77 All in All
What makes this hotel very desirable is the comfort and ease of going to the mall and the accessibility to the different services and entertainment around you! The rooms are decent and spacious, all hotel staff are courteous and attentive to your needs. A little bit off is the elevator, since at that time, one of the elevators were being improved; and so wait times were a bit frustrating. Overall, the Holiday Inn at the Manila Galleria in Ortigas, is one that I will always go to for both business and leisure, and definitely one I could recommend!
May 1, 2015
Rated 5.0 out of 5.0 by Mac kay Excellent customer service
staff made me feel important. They acknowledged my membership status and made sure everything was okey.
April 30, 2015
Rated 5.0 out of 5.0 by d3cipher Value for your money
My family enjoyed their stay, too bad we had to leave early for our scheduled out of town trip the next day.
April 30, 2015
Rated 2.0 out of 5.0 by SureshM Reward points
Disappointing stay with elevator under maintenance and earned less than 300 points for this entire stay - surprising...
April 28, 2015
Rated 1.0 out of 5.0 by Disappointed_in_Manila Business? Please don't
Lack of connectivity
Light Switches poorly located
Power points poorly located
April 23, 2015
Rated 4.0 out of 5.0 by TanyaTT Nice staffs, good location
I enjoyed my 6-days business trip there.
The staffs are nice, esp. the operator (who got my wake up call requests after midnight for many nights, sorry for that) and the meeting room attendants.
Just wonder why no shower cap included in amenties.
The smell of lobby, possible the air freshener or floor cleaner you use was too strong for my nose.
April 21, 2015
Rated 4.0 out of 5.0 by Danny Boy67 Honesty of Housekeeping Staff
I appreciate the honesty of 2 staff from housekeeping. On two separate stay I left my watch in my room when I checked out and a certain Glen called the front desk about the watch and proceeded at the front desk and handed me my watch.
The second incident was when I left my diary and it was the supervisor rito who went to the front desk and gave me my diary.
Such deeds is worthy of commendation.
April 19, 2015
Rated 5.0 out of 5.0 by Texanpinoy excellent staff service
We stayed twice this time at HI Galeria in our recent visit to the Philippines. We use to stay at the HI Makati but tried the Galeria branch this time. Although my wife and I are first timer on this branch, we were treated like we have been at this place for a long time. Bellhop service was excellent, a special thanks to Marvis (front desk) who made our check in so efficient., he is most professional. We only wish front desk attendants are like him, having tried HI/Indigo/Intercon/Crowne Plaza around the world where we traveled.
Some, suggestions: shower curtains can use some more cleaning/change, over used towels need replacements.
More power to HI Galeria.
April 17, 2015