 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property
Overall Experience 4.2
87%
Recommend This Property
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Food
ByJerkim0716
16 August 2017
Please improve on food quality. Great staffs service.
Cigarette smoke
ByAnna
13 August 2017
Hallways and room smelled of cigarette smoke. Annoying.
nice hotel in Manila
By
13 August 2017
I was delighted that RA gave me a cake on my birthday.
Accessible to all
ByRose
11 August 2017
The room is cozy and clean. Staff are friendly. The food at FAB is great! Will surely recommend to friends.
服务非常棒
By
11 August 2017
设施虽然略显陈旧但是保养的非常整洁舒服。距离机场稍远，在马尼拉的糟糕交通情况下略显尴尬。服务非常棒，无可挑剔，安全措施也非常到位，总体而言是非常好的商务旅行及休闲度假的选择。
great friendly service
Byed71
09 August 2017
would have liked to have a listing of TV channels and language. A price list in the room of meals etc would also have been nice. Overall a great stay
Big rooms with very affordable rates
ByLuke
09 August 2017
Holiday Inn Galleria continues to offer one of the most affordable rates for any hotel in Metro Manila. The best part about the hotel is the size of even its standard rooms which can fit an entire family comfortably. There are some construction work around the hotel which causes some noise throughout the day, but this is not that big of a problem. The breakfast buffet has also improved from the last time we visited last year with more variety and better buffet setup and design.
Feels dated, elevators too slow
Byvan82
08 August 2017
This holiday inn is certainly showing it's age... rooms feel / smell musty and even on a non-smoking floor, smelled like smoke. Elevators were incredibly slow - buffet breakfast was so-so. Service was good though, water pressure was adequate, rooms are bigger than most but do feel old. It would do well to refurbish/renovate for a better guest experience.
Location was good - connected to Robinsons Galleria, unfortunately it's also undergoing renovations so not much to see. Would likely stay again after all the construction is done.
I did like how they greeted and treated IHG members, they go out of their way to recognize IHG members and that left a good impression.
Services good, sleeping comfortable
By
06 August 2017
The hotel works in progress, I saw many stones outside of my windows. And two man standing there for working. On the first day, it made some sounds. I was not in the room at the daytime. therefore, It was not a problem for me. The hotel is clear and tidy. the towels is a bit old. The bed is comfortable. Robinson was just next to the hotel. It was quite convenience.
recent stay at holiday inn galleria
ByLito
31 July 2017
My stay is exceptional. Staff are courteous and hospitable. However, the final bill didn't reflect the actual cost of the stay because the system was not updated with the agreed rate at the time of check in.
Although, it was rectified immediately but it has caused inconvenience to me and other customers who experienced the same thing.
comfortable stay
Byandy14
30 July 2017
stayed in hotel for a few days meetings - been my 3rd stay this year at the same hotel . Found the hotel to be at a convenient location and overall provides a comfortable stay.
Great service
ByJackson
30 July 2017
Good and excellent service provide by the desk counter staff