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Rated 4.5 out of 5 by 919 reviewers.
Rated 5.0 out of 5.0 by Professional and friendly service We found the service and facilities of this hotel to be superb. Centrally located and convenient to the MRT. We have a young son with 5 severe food allergies (including nuts) so we were quite nervous about travelling to a foreign country. I can't thank the restaurant/kitchen staff enough for the way they assisted us. They went out of their way to ensure he had safe and appropriate meals prepared especially for him. Nothing was too much trouble and they were all so great with the kids. A special thank you to Restaurant host 'Atticus' and the managers. You really helped make our stay in beautiful Singapore less stressful. June 26, 2015
Rated 5.0 out of 5.0 by Early check in I almost always arrive on the overnight flight, but I still get a room in the morning, sometimes as early as 7am. The front desk staff are cheerful and helpful. This visit I was upgraded to a great room June 24, 2015
Rated 5.0 out of 5.0 by 快適 部屋もきれいで快適、インターネットも快適に使用可能で、仕事でもぷらーべーとでっ満足できそうです。 朝食も、サービス良く満足です。 立地条件的にも、便利です June 23, 2015
Rated 4.0 out of 5.0 by Nice hotel This Hotel is at good Location, near orchard road where a lot of shopping places. June 23, 2015
Rated 5.0 out of 5.0 by Great hotel, excellent location I think this is a great hotel. It is very well located to plenty of food and shopping options on Orchard Road. In addition, the hotel is well-maintained with spacious and comfortable rooms. The pool is also very decent on the roof (the gym could have a bit more equipment, but it has all the basics). I also want to give a special mention to the breakfast staff, who went out of their way to make breakfast enjoyable and pleasant, especially Anand. Recommend this hotel if you pass through Singapore and I would definitely stay here again. June 23, 2015
Rated 5.0 out of 5.0 by Great Guest Room and Sevice Overall, it was a great stay. The guest room and service are great. June 23, 2015
Rated 3.0 out of 5.0 by Comfortable, Spacious Room and good location Overall the location is strategic and conveniently walking distance to Orchard Road. The rooms are spacious and comfortable too. Staff is not as friendly or polite as the rest of the IHG hotels that I have stayed across Asia but everything else is okay. June 23, 2015
Rated 5.0 out of 5.0 by 5 day stay with family in twin room Stayed 5 nights in a Premier twin room - 3rd visit to Singapore but first stay at this hotel. One of the few hotels in Singapore that offer 2 double beds unlike majority of others that mean 2 x single beds when they state "twin room". We would definitely return to this hotel on our next visit. Location is great at one end of the shopping precinct and near Somerset MTR and newer shopping centres in Orchard Central, @313, Orchardgateway as well as older centres like OG. Cuppage Road and its numerous eateries was at the back of the hotel less that 100 metres away and open late. Plenty of restaurants and bars so can appear a little rowdy later in the evening but felt safe. Everything is easily walking distance to shopping along Orchard Rd. The room was great and the beds very comfortable and on the firm side. Enough space for 4 of us (including 2 children @ 1 & 3 year old who required an afternoon nap). Gym was well equipped for a hotel and pool looked nice on Level 8 but we did not use it. Did not eat in the hotel however had a drink in the lobby bar as they have live entertainment/singer 5 nights a week and the drinks were expensive but what you expect in a hotel in any event. Staff were all very professional, courteous and efficient and I was offered a 3pm late checkout at time of check in probably because I am an IHG member. I rated the value as average due to room rates being higher because local holidays were on as well as the South East Asian games. Tips: There are a number of affordable and good quality food courts along Orchard Rd in the shopping centres but these and the shops all open from 10am typically and close 9.30pm-11pm. MTR is quite cheap and easy to catch however taxis are also very cheap and quicker if you have children. Everything is close by so most taxis will not cost more than say S$10-12 for a longer trip. Shopping is not that great - plenty of variety however the prices are not all that cheap compared to a lot of other countries even though the Great Singapore Sale in now on. However there are a lot of unique fashion brands that might appeal. Laundry - great place at ground floor in Cuppage Plaza at the rear of the hotel (50 metres away) starting at S$13/3 kgs to wash and also a few eateries and good massage places offering reflexology/foot massage, etc. June 21, 2015
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