Rated 4.5 out of 5 by 1261
Rated 5.0 out of 5.0 by McTote Singapore stop over
Pleasant as always , convenient as always , it served our needs very well with very helpful staff and very friendly staff , swimming pool and swimming pool area always great place to relax.
Thank you once again and see u soon
June 21, 2016
Rated 5.0 out of 5.0 by Mr_G Great stay
Once again an excellent stay at this hotel. Friendly staff and a great Executive Lounge.
Location is good too,
June 20, 2016
Rated 5.0 out of 5.0 by BAZZA24 GREAT SERVICE
THIS WAS THE FIFTH TIME WE HAVE STAYED AT THE HOLIDAY INN SINGAPORE.
WE STAY HERE BECAUSE WE CONTINUE TO RECEIVE THE BEST OF SERVICE FROM THE FRIENDLY AND EFFICIENT STAFF.
THE ROOMS ARE HIGH QUALITY WITH ALL THE FACILITIES YOU REQUIRE.
THE POOL ATTENDANT IS AN ATTENTIVE PERSON WITH 16 YEARS ON THE JOB.
THE HOTEL IS CENTRALLY LOCATED NEAR ORCHARD ROAD.
June 15, 2016
Rated 5.0 out of 5.0 by Julius19 My Hotel since 1987
My very first stay in this hotel was in 1987 (at that time it was called Holiday Inn Park view) make me be obsessed with the neighborhood "Orchard Road". Many of my previous visits to Singapore, I stays in Mandarin Orchard because of the office arrangement, but start from 2012 up to now most of my visit I choose my old place "Holiday Inn Orchard City Centre". It is my second home.
June 15, 2016
Rated 1.0 out of 5.0 by Disgruntled Spire Member Worst IHG experience as a IHG Member
Being a more than decade long IHG member, this is the first time I am writing a review due to the horrible experience I had.
There was only 1 person at the front desk doing check in when I arrived. Being a Spire Elite member, i was queuing in the Priority queue. I waited 15 mins to be served by someone. Prior to that, the front desk staff was only serving whomever was standing right in front of her, ie not the priority queue. Even another IHG elite member queuing behind me was angry and commented to the staff.
When I was finally served, the staff did not recognize my IHG Spire Elite membership status despite me handing her my membership card. She did NOT tell me my room rate and just asked for my credit card for charges purposes. What kind of service is this??? I requested to speak to the duty manager to complain.
She also gave me a room that reeked of turpentine the second I stepped into the room. My room was the very last room along the corridor so I went down again and wanted to speak with they duty manager. The duty manager told me she saw my earlier complaints via CCTV (which shocked me a little as i would expect she would trust a long time Spire Elite member's complains) and was validated. She gave me a room upgrade which was much better but all in all this is the worst experience I have had in a IHG hotel and I would like the IHG executives to take a look at how this hotel is managed.
I also left behind a bottle of facial cleanser and asked my local friend to contact the hotel for it. The hotel said nothing was found.
I would like to be reached for my complaints above and how it will be rectified.
June 14, 2016
Rated 4.0 out of 5.0 by てかぜん 廊下の音
June 13, 2016
Rated 5.0 out of 5.0 by kcable Comfortable in a great location
Excellent hotel in the perfect location with plenty of bars and restaurants close by and easy access to Orchard Rd
June 13, 2016
Rated 4.0 out of 5.0 by 870168U2RGKR71TZR2 ホスタビリティー
June 12, 2016