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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 2370 reviews
93%
Recommend This Property

Ratings Breakdown

2370reviews

  • 5 Stars
    1459
  • 4 Stars
    662
  • 3 Stars
    155
  • 2 Stars
    52
  • 1 Stars
    42

Great service and location

By

20 November 2019

club

This is the best place to stay if you want to be in the city. It is close to the MRT, and food courts. There are a lot of shopping in the area as well. The staffs this includes housekeeping are great and helpful. They were happy to answer any questions I had. And also very welcoming.

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清潔な部屋と便利なロケーション

By

19 November 2019

club

部屋は清潔に管理されていて、基本的なアメニティも完備。バスローブに加え、日本人ということで簡易的な浴衣もお借りでき、快適に過ごせました。

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good location but service needed improvement

By

18 November 2019

Good location, close to many restaurants. Check in late in the evening and was told room was not ready. At the end, got upgraded, which was great of course. But except a bigger room, there was no fruits and chocolates as indicated in my reservation. Welcome points were not given as a Spire Elite member too.

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Mr.

By

18 November 2019

Would highly recommend this property. The staff is quite friendly and helpful

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Home away From Home

By

16 November 2019

Great old school hotel with great staff and big room, bed and pillows are comfortable. Although hotel is next to a major highway, we cannot hear any traffic noise from any of the rooms we stayed. Breakfast has a great varieties although it does get boring after a few frequent visits as the menu offered are quite similar with a few changes in between the days. The staff are attentive, cheerful and very friendly. Loved the executive rooms with the executive lounge access and free laundry service (limit to two pieces per day). This is the hotel we come to whenever we find ourselves in Singapore.

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Excellent service

By

16 November 2019

club

Excellent service. Rooms are well sized. Location is good.

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Good Location

By

14 November 2019

club

Very nicely located. Sightseeing places are within 20 minutes driving distance. Good Breakfast spread for vegetarians.

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Best Holiday Inn ever

By

13 November 2019

I’ve stayed in Holiday Inn’s around the world and this one is by far the best one yet

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IHG gold member services

By

13 November 2019

Whats the use of being a Gold member when you are treated at par with regular guests ? Inspite of booking 5 rooms and being with my old parents we had to shift rooms as the Aircon was to working most of the time.

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Singapore

By

12 November 2019

club

Staff were all extremely helpful. Hotel is beautiful and ideally located. All requests were immediately honored. Staff went out of way to accommodate your every need. The bed was very comfortable. Bathroom was very well stocked with many amenities. Level of friendliness of staff was extremely high. Many times your needs were anticipated and addressed immediately. Very positive experience.

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Another Stay At The Holiday Inn, Orchard City Centre

By

12 November 2019

club

I've returned to this property intermittently over the years. I've been there when I was young, with my parents and also with friends. They just know how to run an exceptional hotel. Thank you

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Very nice hotel.

By

11 November 2019

club

Everything is just lovely in this hotel. The staff are very welcoming and helpful. We even got extra perks for being IHG member and a lovely surprise for our anniversary. The hotel is walking distance to MALLS if u want to eat out/shop or if u need to take the MRT. It was indeed a very comfortable stay. Thanks for making our stay in singapore a very memorable one.

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