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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
93%
推荐此酒店

整体体验

4.5

基于 2382 评论
93%
推荐此酒店

Ratings Breakdown

2382评论

  • 5 星级
    1466
  • 4 星级
    666
  • 3 星级
    155
  • 2 星级
    53
  • 1 星级
    42

Aufenthalt Singapore

By

2019 十二月 03

Freundliches, hilfsbereites Personal in allen Bereichen, Concierge, Rezeption und Club Launch.

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Staff recommendations

By

2019 十二月 01

Ms Sophia Osman, Mr Iwan from conceirge and Mr Hou Kwang should all be recommended for their excellent work ethics. Their friendliness, warmth and going out to making things happen for the guests has not gone unnoticed.

Excellent staff!

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Super Service

By

2019 十二月 01

Sehr gute Lage in der Nähe der Orchard Road und dadurch gute Anbindung an die öffentlichen Verkehrsmittel. Sehr guter Service und das Hotel ist in einem sehr guten Zustand. Die Angestellten sind extrem kundenorientiert.

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Excellent hotel

By

2019 十一月 30

club

excellent hotel but need more option for vegetarian person

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Great location, great staff

By

2019 十一月 29

club

We checked in for a quick shopping trip from Jakarta to Singapore. I love the general ambiance of the hotel the moment we walked in. The lobby has a pleasant fragrance and the interior is relaxing.

The check in process was smooth, and we're soon in our room. The room itself is clean, spacious, and all the amenities needed are already provided in the room.

The hotel locatioi itself is very good, reaching Orchard rd is just a 3 minute walk, and probably 10 minutes walk to the nearest MRT.

I'd like to specially mention Christina at the Front Desk. She was warm, courteous, and made sure our check in was smooth and sorted out the small booking problem we had. Thank you for making our stay much more enjoyable!

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Great Place to Relax

By

2019 十一月 29

club

We were looking forward to a short getaway from our normal hectic routines and were very happy to have stayed in Holiday Inn for this purpose.
We decided to book the Executive Club Room with two double beds for the whole family to stay in. There was also a promotion of a free night stay for a minimum of two paid nights. With the promotion and the benefits which we enjoyed in the Executive Club Room, it was a great deal though it was still costly.
My children enjoyed the complimentary food and drinks offered by the Executive Lounge and they also love to swim in the swimming pool. We had a quiet and "lazy" vacation but we really feel relaxed.
I must compliment the staff who have made all this stay possible and memorable. The staff are from Front Desk, the housekeeping department (who clean the room concientiously), the F

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Another excellent stay

By

2019 十一月 28

This hotel has been our go to for stays in Singapore for a number of years and we weren't disappointed on this visit either. The Executive Lounge is a very good space for quiet reflection away from the pace of Orchard Road. The availability of drinks and snacks virtually all day is a bonus. We recommend families to stay here (our 17 year old really enjoyed the food and drinks and the pool)

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Excellent Service by all Management and Team members

By

2019 十一月 24

club

In all our global travels we experience various levels of accommodation, service, food and beverage quality. Our experience at the Holiday Inn Singapore city centre was as good as we have had elsewhere. The strength of the management and staff in understanding and fulfilling a global benchmark level of customer service was a very telling positive experience when compared to other hotels within similar categories - Excellent Job.

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シンガポールを快適に過ごすホテル

By

2019 十一月 23

海外のホテルでは、部屋の清掃が丁寧でないことや香水により不快な思いをしますが、今回宿泊したホテルは、そのようなことがなく良かったと思います。

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good location

By

2019 十一月 22

Good location however needs a facelift or renovation.
comfortable but old property.
Restaurants understaffed.

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Short stay at Holiday Inn orchard City centre

By

2019 十一月 21

club

Thank you for the pleasant stay at HI Singapore. I would like to take this opportunity to specially thank the front office staff on 15Nov 2019,Mr Anaban for being very courteous and warm towards
us. We reached dead tired early morning and wanted an early check in . He obliged and also suggested the kind of facilities we may need in the room considering we were traveling with a senior citizen. Although the early check in came with a huge price which I think is too high, overall it was a good experience. I was not pleased at the time of check out as the counter staff in the reception was trying to reconfirm over and over again in front of me whether I was provided a complimentary check out till 2 as he apparently wanted to bill me 30$ per hr for it. Lack of communication between the staff in the front office does not throw a pretty picture.

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Would not stay there again!

By

2019 十一月 20

club

We checked into the hotel (2 rooms). The rooms given to us smelled old and musty and moldy. Asked to switch rooms, they were nice and found us 2 other rooms. One room was ok to stay in and the other had the same smell. They found another room this was 2 twin beds and not the king we requested. This was fine we took it as we were tired.
First night in the twin room the bathroom floor was always wet. the bidet hose was leaking and the the bathroom had a drain that smelled like bathroom. The next morning I let the front desk know that the bidet was leaking, they said they were going to fix it while we were out. Came back in the evening, hose was not fixed, it ended up being fixed on the 3rd day after complaining again. The beds were not comfortable, they were a bit too soft but that is a personal preference. The whole time our bathroom smelled like bathroom due to the drain, at this point I felt bad complaining so I just left it.

We had breakfast there every morning. While the spread was nice the cook at the egg station was not so much. In the essence of saving time I would order eggs for our party of 4. one day the cook tells me I am fat and should not eat so many eggs. I ordered 5 eggs for 4 people. While it could have been a misunderstanding it was very offensive.

I will have to say that the staff was very willing to help and be accommodating. They were very nice.

I do no think this hotel deserves the 4.5 stars. It is very dated and the rooms have a moldy/musty smell. the reception area is nice but I feel that is a case of bait and switch.

I do not think I would ever stay there again.

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