 Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property
Overall Experience 4.5
94%
Recommend This Property
|
An unplanned very pleasant stay
ByYiannis2
09 August 2016
I chose the hotel in the evening of my stay because my flight was cancelled and preferred to spend the night downtown. It was proven to be an excellent choice. Location was great, near Orchard, next to a very vibrant dining mall and very close to a metro station. The concierge staff were very attentive and able to provide the right advice for spending my next day. I could not expect more from my room (size, comfort and faciities) and I appreciated a lot the existance of a toothpaste, toothbrush and shaving cream and raisor. The hotel desk regretted that there was no room with a double bed available but the single beds were the closest possible to doubles.
As a result, I forgot the hassle of the cancellation.
Having stayed in other hotels in Singapore, I am aware that competition is tought, with high standards for most hotels in this category and I am pleased that these standards were offered at a very reasonable price.
My only suggestion would be to provide fresh and better quality croissants, cakes and bread for breakfast (but there were many other very good alternative choices). The room where breakfast was served was also quite small and a bit noisy when crowded. Good point for the personalised last warning issued before the closing of the buffet.
EXCELLENT hotel in orchid shopping centre
ByB V RAO
09 August 2016
good staff ,warmth service ,nice bar in lounge, good coffee shop serving excellent break fast
Comfortable stay and excellent location
Byoscar8912
05 August 2016
I would highly recommend this hotel for business or family trips. Love the mobile phone provided in the room for calling business partners in town instead of having to roam on my own cellphone.
Double charged
ByOlai
04 August 2016
Even I enjoyed my stay, I will not be back. Nor do I recommend others to stay here.
It appears their systems not are working. I was charged the full stay upon arrival, which then was charged again 4 days after check out.
When talking with them on the phone, they insist no mistake has been done. To me the mistake is obvious, as my credit card has been charged twice.
Sent them the documentation, yet they don't reply. The only thing I want, is to have my money back. They don't seem to be to worried about this.
Never again !!
Great place for business trip
ByOscar0703
03 August 2016
Great place to stay and refresh. The InFocus mobile phone present in room really helps in connecting with my business partners in the city and it also a much needed convenience in finding city attractions and events.
Well done Holiday Inn
By
01 August 2016
As a family with small children we found the Holiday Inn Orchard Singapore to be quite comfortable from both a logistics and a quality of stay point of view. The staff seemed genuinely concerned that our time at the hotel was pleasant and our needs were promptly addressed. I would stay here again without hesitation.
泳池非常清潔服務好
Bygirl12
27 July 2016
泳池非常清潔服務好,小朋友玩得很愉快,很適合帶小孩來住,早餐服務很好,選擇很多,會特別服務飲料很不錯!
Lovely staff
ByNiknok3912
26 July 2016
The staff were so welcoming, attentive and helpful. The accommodation was very comfortable and in a great location.
Great Location
ByVRijhwani
25 July 2016
Overall a good experince staying at the hotel. Great location.Nice size rooms and bathrooms. Good choice of breakfast including indian dishes.
Great servive and great hotel
ByShell7219
24 July 2016
Comfortable , clean , great service and great food.
Great location , good amenities and friendly staff
By
22 July 2016
Great location near Orchard Road.Very friendly staff excellent amenities for a Holiday Inn Hotel
Great location, smooth and accurate service
Bytemperamental
20 July 2016
Overall had a good stay for leisure and shopping. No complaints. Staff were friendly and helpful. Bed was comfortable. Overall no complaints so was very happy overall.