Rated 4.1 out of 5 by 146
Rated 5.0 out of 5.0 by Dex451 Excellent front of house and other staff excellent
Great hotel but more attention to maintenance would help, minor faults need fixing to ensure a comfortable stay
21 July 2014
Rated 5.0 out of 5.0 by David62H Comfortable, excellent breakfast service
The hotel was clean, comfortable and everything needed for a restful stay.
The servers at breakfast were friendly, helpful and attentive. Good selection for breakfast and my poached eggs cooked-to-order were spot on both days.
18 July 2014
Rated 3.0 out of 5.0 by Gerryr2 Nice hotel, pity about the service!
This is a nice hotel and I have stayed here before.
However, after a long day working and choosing my favourite hotel chain I was hungry and wanted a relaxing night.
I ordered some room service and it was a good experience. The staff said it would be around 30 mins. After over an hour, I got concearned and called room service to no avail. I then waited another 30 minutes and still nothing. I was very disappointed to find that the food I ordered did not arrive. The fact that it was not even on the bill at check out displays that it never even got put through.
I probably won't stay at this hotel again as a similar experience happened to a colleague.
I have been a platinum member for years and always try and choose the IHG group.
18 July 2014
Rated 5.0 out of 5.0 by mmmmmmmmmmmm Great hotel
We were using this hotel while we attended Tatton Park Show. It was clean comfortable and staff were very friendly yet professional. This hotel is ideal as a stop off point for travellers making their way down south from Scotland and also very handy for overnight stays for Tatton Park visitors. Will certainly use again if in the area.
16 July 2014
Rated 5.0 out of 5.0 by Bertie14 Generally good
The first floor rooms have been refurbished to a good standard.
15 July 2014
Rated 3.0 out of 5.0 by pmb19 Good room, shame about dinner
Have stayed before at this hotel but not eaten there before. This time broke my normal golden rule and eat dinner at the hotel restaurant. Service a bit (make that a lot) haphazard, food not hot when it was served. Asked for it to be warnedr up, came back warmer but still hardly what I would call hot. No one came to check. Breakfast was much better. Stay at hotel but don't bother with dinner.
13 July 2014
Rated 4.0 out of 5.0 by Gazza57 Friendly staff, comfortable room
Stayed here a few times. The staff are always friendly and make you welcome.
The hotel is beginning to show its age in terms of its external design and style and the bathrooms similarly. But that's just being picky.
Only real issue is the bar area is a little small.
11 July 2014
Rated 5.0 out of 5.0 by Markyone Great Value for the room & Hotel
First time I have stopped in the Holiday Inn before Excellect Hotel, clean & Tidy, No noise from the M6 (Nearby) Rate was cheaper than other Hotels in the area, I little shocked with the price of Breakfast £14.95 so did not bother went to Macdonolds!
10 July 2014