Rated 3.7 out of 5 by 464
Rated 4.0 out of 5.0 by minilover2015 Not bad for the price
The hotel is a little more rundown than I expected, but I still had a good experience. The door to my room jammed and I got stuck outside at one point and the only thing that could unjam it would have been a body slam or my coworker opening the door from the inside. The AC worked ok but the room felt moist with humidity, which I'm not sure but might mean AC wasn't totally functional. There was a ceiling panel missing above the sink but didn't affect my stay, just wasn't pretty. Otherwise, the hotel served it's purpose of a place to shower and sleep just fine.
June 30, 2015
Rated 5.0 out of 5.0 by Dtltd Grat location. Beautiful view
Room was great, large and spacious. Front desk help was fantastic. Great recommendations on places to go. Shuttle service to downtown was very convenient. Close enough to food and entertainment that you can walk. Would stay again.
June 29, 2015
Rated 5.0 out of 5.0 by MaestroMondo People make the difference
The staff at this hotel are excellent. The care and attention we received from every staff at this hotel was outstanding.
June 26, 2015
Rated 4.0 out of 5.0 by bethanie2384 Easy On/Off and close to Convention Center
Easy to find and to get back on the road. A bit noisy if you face I35. Needs a better shuttle schedule. Overall nice stay for a quick trip.
June 23, 2015
Rated 1.0 out of 5.0 by Wasnotgood123 Poor condition
Will not be staying in this property again, it was in very poor condition compared to other locations I have stayed at. My refrigerator in my room did not work, TV remote only worked for turning on TV and not off, and ice machine on my floor did not work.
June 22, 2015
Rated 5.0 out of 5.0 by Dave M. Excellent access
Holiday Inn Town Lake is a great place for access to the bike/running trails as well as a 15 minute walk to downtown. Service is friendly, and the room was excellent.
June 22, 2015
Rated 3.0 out of 5.0 by daveooc good location and has parking garage
facility needs updating and elevators work horribably.
but these are supposed to be updated this year.
i gave staff an average but that is due to in room dinning.
the rest of staff above average.
meal not prepared as requested and had to call room service back twice on 1 meal due to not everything was on the plate.
next day the person on the phone could barely understand english and i had to tell him what was all on the breakfast i wanted to order.
the room service staff is horrible and the cook did not prepare meal as ordered.
i would recommend people to stay there but not use in room dinning.
would be better if you go out to eat.
June 21, 2015
Rated 5.0 out of 5.0 by James3357 Great Service
Staff was friendly and the conditions of the property were excellent.
June 21, 2015