Rated 4.0 out of 5 by 396
Rated 5.0 out of 5.0 by CR aus N 70 Sehr gute Übernachtung
Im HI Slough war ich das erste Mal und war angenehm überrascht, wie groß des Executive Zimmer im 8. OG war. Zudem war auch bereits die Modernisierung des Zimmers inkl. Bad durchgeführt.
Der Empfang an der Rezeption war höflich und der Check in war recht flott erledigt.
Der Parkplatz war recht stark belegt und bietet m. E. etwas wenige Plätze. Das ist aber wohl durch die Größe des Grundstücks bedingt.
Der endgültge Umbau mit Rezeption, Bar, Lounge war noch nicht abgeschlossen, aber im Zimmer war ein ausführlicher Hinweis auf die noch anstehenden Maßnahmen. Gut gemacht!
Frühstück und sonstige Einrichtungen habe ich nicht genutzt.
August 28, 2015
Rated 5.0 out of 5.0 by GreenDog Very nice
I stayed here the night before a recent trip to LEGOLAND with my daughter. Although the reception was undergoing the final stages of refurbishment, the rest of the hotel was clean, modern and relaxing. The room was perfect up on the 7th floor and they even gave my daughter a little colouring book and crayon set to keep her occupied.
August 27, 2015
Rated 5.0 out of 5.0 by thodoris77 Legoland Weekend
Stayed here while visiting Legoland with the kids. Very comfortable, staff were really helpful, despite the refurbishment, they went out of their way to make us comfortable.
The only disappointment was that my daughter, who has multiple allergies, was not able to eat a cooked breakfast. As the food was cooked offsite, the chef was unable to tell us if it was safe for her to eat.
August 24, 2015
Rated 1.0 out of 5.0 by FezBA Somewhere to sleep
I use this hotel quite frequently, it is never the greatest hotel, but if you get a refurbished room then it's clean, modern and comfortable and given it's location it is decent value for money.
Some things are always a little irratating, such as the very poor internet, the poor TV (which randomly switches on and off, or decides not to work at all, or has the loudest and most annoying musical introduction imaginable!), or the staff who are ovely keen to do what they have been told, but don't react to your responses. It is as if they are focussed on asking set questions but not trained to respond to the answers. Over time it becomes endearing, though sometimes a little frustrating.
My last visit however was the worst so far. The reception area is being refurbished, as such the bar is now commendeered to be reception and the bar area moved to a meeting room, with decorating table with an array of alcohol on it. This is during the summer holiday time when the hotel is full of people travelling through the airport. So all the temporary facilities which would have be inadequate for a quiet period were over run for this busy period. Then in a morning during the check out times there were men on ladders in the the temporary reception fitting lights. It feels just so uncoordinated.
This could be at best a decent value hotel with very little effort, but instead it seems to constantly lurch toward Fawlty Towers-ness. I have stayed in worse hotels, but I just think this one could be so much better with just a little more effort.
August 24, 2015
Rated 5.0 out of 5.0 by chris1999 Super staff service
Sonia on reception was excellent ,
Great customer care ,
August 21, 2015
Rated 1.0 out of 5.0 by chedgzoy57 worst hotel
no drinking facilities in room as this was a family room was disgusting, bedding very poor, restaurant was awful...food very bland and over priced, toilet facilities down stairs from restaurant which my partner struggled with so we never stayed for breakfast. bathroom door was sticking and my son struggled to get lout of the bathroom. as a family who may stay in a hotel once or twice a year have never experienced this before and will never stay in a Holiday Inn
August 19, 2015
Rated 2.0 out of 5.0 by WHBAL Value fo money with little compromises
Value for money but breakfast service was not good but food was OK.
August 19, 2015
Rated 1.0 out of 5.0 by SimonA2121 Worst Holiday Inn I've stayed in.
What a shocking hotel, customer service was appalling. Visited during school holidays place was busy and on all three nights only one bar man on serving drinks and was unable to manage who was there first and what your actual order was. Had food in the restaurant asked if we would like to order food but hadn't even been given menus! my partners food and child's was ok, the Fish I had was was disgusting and swimming in oil. Due to the wait to get served for food and drinks couldn't be chewed to argue. Breakfast was poor very very poor selection of food for a Holiday inn and when you went to get some breakfast you were either waiting for plates or food! if you want anything other than scrambled eggs you have to ask for them but they don't tell you this. On last day went in at 9.15 (closes 9.30) was seated straight away then caught the waiter sending as he was taking all the food into the kitchen which is where wee served the ourselves at the kitchen door!
After we left to go to our next destination noted that we should have had queen sized double beds, we had double beds and these were definitely not queens size! i have stayed in queen size beds in holiday inns so know what to expect.
As this is close to Legoland and Windsor I would not recommend this hotel to anyone especially if they have children.
As a IHG rewards member i didn't receive any options for free drink or wifi during my stay which i get at other holiday inns and express.
August 17, 2015