Rated 4.2 out of 5 by 169
Rated 3.0 out of 5.0 by leroux Okay but not worth the price
The staff was fine, the beds were comfortable, but the room was very small. The lobby and breakfast area were very plain. I would say the hotel is a place to sleep, but that's about it. It should be a lot lower price than it is.
The parking garage was really old and rather creepy.
17 July 2014
Rated 3.0 out of 5.0 by mwflanery Expect the Unexpected
I now wish I had not used my Reward points for this stay. When booking this hotel, I looked at the room choices and saw the Queen room was too small evidenced by the virtual tour so I looked at the double room and it looked much bigger. WRONG! When we arrived, after a very unwelcoming check in by the desk clerk, we got to our room and it was so small. There was little walkway because of the beds, dresser, table and chairs. The beds were extremely small which my partner and I had to sleep separately. The bathroom did not provide you room to do much and no counter space whatsoever.
In regards to checking in, the desk clerk appeared to not want to be there and have to deal with customers. I asked what time check out was and he said "its on the wall behind me." Thankfully I did get a thank you for staying with us comment.
The following morning, we went to breakfast and had to wait for items to be replenished as there was only one worker going as fast as she could while the other stood there chatting with another worker. When the bacon was brought out, it had so much white grease on the top like it had been sitting for a while. The worker put in in the pan and mixed it up in the bacon.
I was not satisfied with this stay and again regret using my rewards points. Will not use this property again.
17 July 2014
Rated 4.0 out of 5.0 by rick1158 Staff
The staff was very helpful, especially Felicia....
17 July 2014
Rated 4.0 out of 5.0 by don257 Good Stay
The bathroom was very small. This hotel could use a make-over. The staff was very helpful.
16 July 2014
Rated 5.0 out of 5.0 Great service and staff
The service in the morning, breakfast and care for room were very remarkable.
15 July 2014
Rated 1.0 out of 5.0 by rrkonp1 Worst Experience in this hotel
We went to this Holiday Inn Atlanta,GA with kids and aged parents. We notified the staff that we would check-in late. We received a BIG Shock when we went for Check-In as the hotel staff SWAPPED OUR RESERVATION to someone else. I Dont know on what basis, they did that. Ours was for 2 days. None of these : names, type of rooms, # of days, credit card - matched between the 2 passengers. I dont know how the Hotel Staff GAVE our reservation to them.
In the night around 11.30 pm, it took 2 hours for them to allott different rooms for us after a discussion with the swapped passengers. Again, in the morning we had to wait for 90 min as they had swapped the reservation in the morning.
This is the WORST Stay in hotels for us. If you can avoid , please avoid this hotel
14 July 2014
Rated 4.0 out of 5.0 by james069 Acknowledged
Thank you for acknowledging my membership with a snack pack and an upgrade to a king suite. It made me feel welcomed and important. The room was comfortable. Breakfast availability made the day less hectic.
12 July 2014
Rated 3.0 out of 5.0 by SarahBug Clean
The hotel overall was clean and maintained, but the lobby and rooms were very small. There was no counter space in the restroom at all. There were not enough electrical outlets, so I had to unplug the coffee maker to charge my computer and phone and plug the iron into the lamp, which made ironing very cramped, standing between the beds. The mattresses were very firm, and my 6'6" companion's feet hung off the end of the bed. The staff was friendly and helpful, but I didn't feel an issue I had with my bill at the end of my stay was resolved.
11 July 2014