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Rated 4.2 out of 5 by 165 reviewers.
Rated 5.0 out of 5.0 by comfortable facility, excellent service have stayed at this facility repeatedly, which speaks for itself 31 March 2015
Rated 5.0 out of 5.0 by Enjoyed the stay - Will return when in town I stay in hotels 100-150 days per year primarily for business/work related travel. I prefer to stay at Holiday Inn Express hotels because I find the quality and standards to be very good and consistent from place to place. The Batavia, NY property is only about 2 years old and my experience was very good. Several staff members stood out as being very friendly and helpful. In particular, I enjoyed the gas fireplace in the lobby, the business center layout, breakfast quality, pool, exercise room, and of course the quality of the room and comfy HIE beds and pillows. My wife and I are so impressed with the pillows at HIE, she ordered a set for our own bed at home. What more can I say HIE at Batavia, keep up the good job. I'll be back! 30 March 2015
Rated 5.0 out of 5.0 by Excellent Stay Clean, Quiet and comfortable. Staff is friendly, as always 24 March 2015
Rated 5.0 out of 5.0 by Batavia, NY Great place for business travel! Also great places to stay on vacation. 16 March 2015
Rated 4.0 out of 5.0 by Miss Mary is amazing Do whatever you can to keep Ms Mary. She was wonderful! 16 March 2015
Rated 5.0 out of 5.0 by Location, Locaiton, Location... The positives of the stay is the location - right off of I-90 and close to downtown Batavia. Also Batavia is roughly half way between Buffalo and Rochester. The breafast is consistant with other Holiday Inn Expresses, though they only offer biscuits and gravy on Thursdays. They do offer turkey sausage each day and alternate between sausage links and bacon. The offer express check out, which all the times I stayed the bill was accurate. Check in is also a breeze as well. Only two negatives is that the internet was not that reliable or fast. With streaming sites like youtube from the fitness center there was a great deal of buffering. The elipical when exercising around 60 minutes would pause during the workout meaning that you had to continously press enter to restart. There was only one elipical and exercise bike and two treadmills. There is a pool, but the pool is fairly small and no hottubs. In addtion to this, most of the rooms only have showers and when requested a room with a tub would mean not having a suite - no microwave or mini-refridge. Overall, the hotel is well worth the stay and when in the area I would continue to stay at this hotel. 16 March 2015
Rated 4.0 out of 5.0 by great staff check in was very smooth and easily up graded to meet our required needs. The server in the breakfast room was so friendly we left this motel on a very upbeat attitude 12 March 2015
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