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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.3

based on 313 reviews
89%
Recommend This Property

Ratings Breakdown

313reviews

  • 5 Stars
    194
  • 4 Stars
    72
  • 3 Stars
    20
  • 2 Stars
    11
  • 1 Stars
    16

Great service

By

18 July 2016

Clean, quiet hotel right off of I-90. Service was exceptional from everyone we dealt with including front desk and breakfast area. A lost item was sent to us which was very much appreciated.

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positive experience

By

13 July 2016

club

It was a clean, positive experience. It was a clean, positive experience. It was a clean, positive experience.

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Very comfortable stay

By

13 July 2016

platinumelite

This place is an hour away from Niagara falls and economical compared to other hotels. The staff was good and helpful and rooms were clean.

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Very nice stay while on business in Batavia, NY

By

07 July 2016

club

Excellent hotel staff, very pleasant and friendly. Wonderful room and great breakfast options as well as wonderful buffet food preparation person on staff. Overall very satisfying stay with wonderful staff and accommodations

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Great Hotel

By

06 July 2016

Rooms were clean, staff was nice and the breakfast was great!

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Great place!

By

03 July 2016

Staff very friendly and helpful! Modern and clean facility. Only two complaints: was not emailed confirmation by central reservations as requested and scrambled eggs were like eating rubber (rest of breakfast was good). Otherwise very happy with stay.

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No where to eat

By

02 July 2016

platinumelite

Located in the middle of nowhere and no restaurant at the hotel. Only breakfast that did not open before I had to leave for the job site in the mornings

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Very Nice

By

28 June 2016

club

We had a king room which was very spacious. Loved the walk-in shower. The room was clean and neat. We had a great breakfast which was a good start to the next day's travels.

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very good

By

27 June 2016

club

or stay was very relaxing and comfortable..we would stay at this location in the future and would reccomend this hotel to others staying in the area

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Great choice

By

25 June 2016

club

Clean room and commons areas. Friendly staff, helpful and courteous. Plenty of parking.

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bathroom cleaning was not complete

By

25 June 2016

club

bathroom was not cleaned completely dirty wash cloths were not replaced repoted it one of the maids to no avail

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Nice

By

24 June 2016

very nice thank you. Appreciate the good service. thank you again. Can't wait to stay again

Posted byHotelStaff
24 June 2016
Thank you so much for rating us five stars! We are happy to hear that you enjoyed your visit with us and hope to see you again soon!
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