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Rated 3.9 out of 5 by 303 reviewers.
Rated 1.0 out of 5.0 by Avoid Rooms are Ok, Staff is friendly, but these are the only positive sides of this Hotel. Breakfast is a big dissapointment. Food quality is not acceptable. The only food I can accept is youghurt and crossaint (if they deliver good ones). Be careful when selecting plates, a lot of them is dirty. Another minus is lack of any facilities. Gym is must have these times. 16 December 2014
Rated 3.0 out of 5.0 A tired example First room was pungent, 2nd had view of roof! Overpriced for what it is and pushing the description to say it is at the NEC. Hotel charged multiple times for car parking and a random 99p. Check your credit card statement! In much need of refurbishment! 15 December 2014
Rated 2.0 out of 5.0 by Okay its just an okay hotel, was not impressed by the lack of fridge in the room, bedding and towels don't seemed to be changed variety of hot food available at breakfast, sausage, beans or scrambled egg...... I tried to find a plug socket to charge my phone and found there was only 1 in the room...okay if its just you, bit odd when you are staying in a family room. The only great thing about this hotel is the location to the NEC, its a 3min drive. 12 December 2014
Rated 3.0 out of 5.0 by A room and food. I have stayed at this hotel many times but the ownership appears to have changed and standards have fallen with prices rising. The rooms were more expensive than previously (at the same time of year) and the price of food in the hotel has risen sharply with a reduced menu. £16+ for a basic meal is simply not good value when we were able to drive just a short distance up the road and have an excellent roast dinner with our plates piled high with meat and vegetables for just £18.50, including drinks, for 2 of us. The box from a takeaway pizza that I had on the first night of my stay was still in the room when I left, 3 days later. The hotel has become simply a place with 'a bed and food' - not somewhere I would choose again. I travel the world and stay in many IHG properties but for my next visit to the NEC, I will not be staying at this one. 12 December 2014
Rated 5.0 out of 5.0 by Fantastic hotel Staff were extremely friendly and welcoming. Quick check in. Room was a good size with lovely comfortable beds and pillows. Great pub next door. Would definitely stay here again 06 December 2014
Rated 3.0 out of 5.0 by Clean and Friendly This was only a single night stay whilst at the NEC. Staff were very friendly and helpful, the hotel was very clean and tidy. The hotel sorted out a taxi to take us the the NEC in the morning, got picked up and dropped off right out side the NEC, was nice not to have to pay again for parking. Was a nice touch! Breakfast was a bit of a free for all, very limited food but after all it was only a continental breakfast! Still, there should have been bacon! All in all a comfortable average stay! 05 December 2014
Rated 3.0 out of 5.0 Comfy bed - awful food. So I slept very well, the bed was clean and the pillow selection fantastic. The shower was terrible - with a broken shower head which I had to practically hold in place with a mere trickle of hot water which wasn't sufficient to wash one's hair and rinse with! V annoying. The breakfast was extremely average, fruit juices very watered down, rubberised scrambled eggs, bad coffee, I could go on. The bar food of an evening was beyond disappointing. The burger and oven chips were dreadful. No sign of a 'brioche' bun as on menu, and no sign of any decent cooking with a tough and chewy burger. Don't talk about provenance of ingredients when you don't have staff who know how to cook!! The soup one evening was a pasta sauce in a bowl, sweet and tart and just not a soup. The lasagne had chewy pasta in, really the food for the prices was 2 out of 10. 05 December 2014
Rated 4.0 out of 5.0 by its good for the money visit to nec bike show and motorcycle museum for the money you pay it is perfect ,and its on the door step can't ask for anything more really staff were pleasant room was clean and warm . The price we payed it was good value for us.We are just a couple of old Bikers ,so over the years we have stayed in some real rough places that we definitely wouldn't return to, so thankyou holiday inn 04 December 2014
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