Rated 3.6 out of 5 by 132
Rated 3.0 out of 5.0 by Triple595 Not short walk as expected
We booked this hotel as it was described as within easy walking distance of the nec/lg arena, as we were going to a concert, when we got there we were told it was too far to walk and not safe as along verges and main road.
This meant we had the added expense of taxi fares there and back totalling 14 pound not 10 as told by staff.
All the expenses added with parking to the bill turned it from a cheap night to a rather expensive one.
24 November 2013
Rated 5.0 out of 5.0 by Vicki71 Always clean and helpful staff
Have been coming here for at least 10 years, for the Classic Car Show. Started with a continental breakfast and takeaway menus for dinner. Now have a great choice of breakfast, lunch and dinners. Rooms have always been clean and tidy. Now take the kids with us too and staff are great at helping them set up X box in the room and sorting out internet codes. Will be coming back for many more years I'm sure.
22 November 2013
Rated 5.0 out of 5.0 by Meme123 Excellent stay
Great accommodation at a very reasonable price. Ideal if you're visiting the NEC as it's only a 10 - 15 min walk away. The room was very clean and comfortable. The self service breakfast was good with plenty to choose from. All of the staff were courteous and attentive. Will definitely stay here again soon.
13 November 2013
Rated 5.0 out of 5.0 by OnceaSapper Outstanding service with a smile
Went for a nights stay after a concert at NEC. Staff were excellent and very helpful, room clean and well laid out. Will definitely stay again.
12 November 2013
Rated 4.0 out of 5.0 by istral good stay, will go back.
Perfectly good stay for a night after a gig at LG, comfy bed clean room, staff very friendly. Breakfast was adequate. Only critisism was the random way of catching a supposedly 'booked' taxi back from LG - you just have to bully your way into one basically! we did feed this back to the hotel at the time.
02 November 2013
Rated 5.0 out of 5.0 by may256 chris,george
we enjoyed our stay ,very help full staff ,we went to the nec motor home show,
26 October 2013
Rated 4.0 out of 5.0 by Paulette61 Mrs c p Adams
We arrived at 2am
The night staff were wonderful so very kind and helpful
Chris and Clive
24 October 2013
Rated 3.0 out of 5.0 by Simsy68 Not for me :-(
Came by train, paid £13.00 in taxi fares to and from the hotel to the station. Will stay in a hotel near the nec and station next time. Sorry, ok hotel other than that. Courtesy bus would of been nice.
23 October 2013
Rated 2.0 out of 5.0 by Dallas4546 Hard bed & being charged for parking
The bed was very hard and uncomfortable, No Radio 4 and being charged for overnight parking means I would not recommend this hotel to anyone
21 October 2013
Rated 5.0 out of 5.0 by TJ100 Birmingham NEC : Keep a copy of your car parking payment
A lovely stay at the Holiday Inn Express in Birmingham was only later spoilt by receiving a demand for £100.00 for none payment of overnight parking charge. I had paid charge with my bill and fortunately kept the printed copy of my bill . Not sure if I had not paid on the bill if I would have kept an old parking receipt .
Hopefully this charge will be cancelled without further hassle.
18 October 2013
Rated 5.0 out of 5.0 by debra51 relxed atmosphere very friendly
stayed here on a visit to the horse of the year show. very clean well presented and they even sorted out the taxis for us to get back and for to the NEC. would definitely stay here again. The only comment I would make is that the lighting in the room was not very adequate when doing your hair etc. More lighting in the main room please.
17 October 2013
Rated 5.0 out of 5.0 by Jayne2712 Spacious room and warm welcome
Arrived on a very wet Saturday and welcomed very warmly. Room was very clean and spacious. Good choice of pillows too. Shame mattress felt lumpy :-( Great choice of various breakfast items from continental to cooked breakfast. Love the choice of hot drinks too :-)
Would definately recommend this hotel chain.
16 October 2013
Rated 4.0 out of 5.0 by GrahamUK Light, Bright & Airy
This hotel is relatively new, very clean and very modern.
It is ideally located for visitors to the NEC or Birmingham International Airport.
Breakfast was very enjoyable with a great selection of cereals, cooked foods, chilled yoghurt and hot & cold drinks in a clean and spacious restaurant.
The staff were very friendly and very helpful.
My only niggle was the car parking charges.
Apart from that we had a thoroughly enjoyable stay and would definitely stay again.
09 October 2013
Rated 5.0 out of 5.0 by Boeing57 Good Location - Great Staff
Stayed a night with 3 business associates. Excellent location when visiting NEC. Comfortable and clean rooms. Particularly impressed with all hotel staff we encountered from reception to restaurant. Good breakfast.
08 October 2013
Rated 4.0 out of 5.0 by 1petey1 Good Location and Friendly Staff
One downfall easily rectified - needs better signposting from both direction North and South (in the dark is a problem).
One side of building noisier due to M42.
07 October 2013
Rated 4.0 out of 5.0 by Alice17 Good Stay
Reception staff good, room and bed comfortable . I felt that the there could have been another member of staff to help the barman as he was run off his feet when everyone returned from the concert ,he did a good job under the circumstances.
Enjoyed the pub next door food ok.
04 October 2013
Rated 5.0 out of 5.0 by MarieH40 Friendly and Helpful Staff
The room was very clean and comfortable and all of the facilities were good. I found the staff very friendly and helpful, they made everything easy and stress free. Ideal for the NEC. I would stay here again.
03 October 2013
Rated 5.0 out of 5.0 by greenwood very plesant stay very nice staff all round wonderfull
we stayed there to go lake barston golf club whice was a mootown night for my wifes 80th birthday had wonderfull time then on sat saw the barry gibbs concert at n.i.a again a truly wonderfull night.
26 September 2013
Rated 5.0 out of 5.0 by PAAS123 Great place to stay whilst visiting the NEC etc
Enjoyed 2 very good nights whilst attending a function at a nearby hotel. Great value for money, good room, very pleasant staff, will use again in the future.
26 September 2013
Rated 3.0 out of 5.0 by Bigbadbill Rude night staff
Arrived quiet late no food offered,and night staff very rude even after running out of vodka and wanting to charge more for baccardi,and why shoud you have to pay for on site parking whilst styling at this hotel ?.
21 September 2013
Rated 2.0 out of 5.0 by quiche123 oh why oh why room 119
Can you please explain why you put guest in rooms that are over the kitchen and over the view of the bins and over the area that have lorries delivering all times of the day.
I was working 12 hour days at the NEC, all i wanted to do have something to eat and sleep.
Saturday night we had banging doors until 2am, why everyone was put on the same floor all next to each other when the hotel ( and i asked) was half empty. Then we lorries delivering then the kitchen extractors on.
The shower gel doesn't actually come out of the bottle and the tap in the sink doesn't turn.
I always stay at the holiday express where ever im working, i know you can do better. Please have a word to your staff.
19 September 2013
Rated 5.0 out of 5.0 by Mumbaikar Cannot get better than this Holiday Inn
It is fantastic, excellent service and very good value for money.
11 September 2013
Rated 2.0 out of 5.0 by Welshman666 For the Price O.K.
Free Lobby-WIFI worked also at the room.
Nice pub nearby (Little Owl)
Other guests are very noisy at night.
Airvent in bathroon was terrible loud.
7 GBP for parking was inaccceptable.
Breakfast was very poor. I suggest you should charge about 7-10 GBP extra and offer a reasonable breakfast..
11 September 2013
Rated 3.0 out of 5.0 by Debmont Very hot room
Stayed for 2 days while setting up our stand at the NEC Autumn Fair. Convenient location but average hotel, nothing special.
Room was very hot during the night as the air conditioning for the room didn't seem to work. Couldn't open the window as we were on the ground floor, so sleeping was really uncomfortable.
03 September 2013
Rated 3.0 out of 5.0 by Jan61 Great value
Hotel was clean and well kept although we felt the family rooms could be slightly bigger. There were 3 of us and we felt it quite a squeeze . The staff were extremely helpful and the manager apologised personally over a fire alarm incident that took place in the early hours. The breakfast is a great added extra and there was a good selection and plenty of it . It also runs from 7 until 11 so you can have a lie in and not miss out. We did'nt use the bar or restaurant in the evening so cannot comment .
29 August 2013
Rated 5.0 out of 5.0 by astommo comfotable bed and great service.
brill hotel loved it verry much will come back verry soon.
28 August 2013
Rated 2.0 out of 5.0 by Holidayigo No Kids Menu!!! Oops yes there is.
On our first night we got told that they do not have a kids menu and no food items for kids. I had to buy a large Pizza and chips for them. Second night I mentioned the kids menu and the member of staff gave us the kids menu!!
22 August 2013
Rated 4.0 out of 5.0 by Noddymay Good Basic Hotel
The hotel is clean and comfortable. There isn't much choice for breakfast or food but its right next door to a lovely pub that does great food called the Little Owl.
19 August 2013
Rated 3.0 out of 5.0 by Steve87654 Ok
Hotel looked great from the reception and lobby. However the room I got didn't live up to the quality of the lobby area.
Disappointed to find I had to pay extra for parking.
Even more disappointed that at this Holiday Inn Express I had to pay for wifi where at others it has been free. I'd expect some sort of consistency between all the hotels in the group.
I stay at one of these hotels about once a week on business but considering whether to start shopping round. Just a shame the experience from one hotel to the other is so varied.
17 August 2013
Rated 4.0 out of 5.0 by Quilter09 Our fourth happy visit.
This was our fourth visit to the NEC for the Festival of Quilts and as at each year we have been pleased with the Holiday Inn Express. This year we were looked after really well from reception through to breakfast and always with a smile. Really pleased with the new breakfast menu too. A really handy base for the NEC.We have booked for next year already!
15 August 2013