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Rated 3.8 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 Great Hotel, clean and modern very pleasantly surprised. Clean modern room, great staff. Would use again. 22 October 2014
Rated 3.0 out of 5.0 by poor access one of the most difficult hotels to access. whilst the hotel sign when you enter the city is easy to spot, getting there is another matter. access is via a multi storey car park, you end up having to phone the hotel for diections - plus they dont tell you that there is no signage in the car park on how to get to the hotel. not a lot of thought given to a traveller new to the city and arriving at night 19 October 2014
Rated 4.0 out of 5.0 by nice staff, very clean, I'll be back very central. the hotel was clean. the staff very helpful. we had a good sleep. the breakfast was poor, but that is a problem of all holiday inn express and the internet connection very very slow (and that is another problem of all IHG hotels). I'll defo be back anyway 16 October 2014
Rated 5.0 out of 5.0 bradford city great location, spacious , friendly staff and clean great value for money. I went on a business trip and was very surprised at this hotel it met all my expectations and the internet speed was great ! The staff were very helpful and the parking below the hotel was great as plenty of room. 11 October 2014
Rated 4.0 out of 5.0 by good value poor breakfast choice and some of that wasnt available, but stay was good value 10 October 2014
Rated 3.0 out of 5.0 by survey hixpress Uncomfortable bed (saggy in middle). Toilet had been used prior to check in and not flushed. Sofa bed was covered in stains. Would stay in another room. Staff were very friendly. Did have to wait to be served at the bar and was not acknowledged whilst waiting which would have been nice. Breakfast could have more choice; i.e bacon and choice of eggs, choice of more cereals. Think the hotel would be better with sky tv when clients are relaxing in room for more choice of programmes as couldnt find anything to watch. We came to relax but found the facilities lacking. Room service would be good as we wanted a bottle of champagne but missed 2300 and would have liked a snack. so were disappointed. We like the location as not too far from town. 08 October 2014
Rated 4.0 out of 5.0 by Value for money A city center clean hotel in par with other Holiday Inn Express expected quality and usual facilities. Booked three rooms for two night of accommodation during a short visit to Bradford City. All family members were happy and have a nice stay in general. I would recommend this centrally-located clean hotel. 08 October 2014
Rated 5.0 out of 5.0 Great service Would recommend this hotel, Good location, good value , friendliness of staff, 06 October 2014
Rated 1.0 out of 5.0 by Smell of smoke A disappointing stay as the hotel room i was in smelled of cigarette smoke, so being a non smoker this was a very uncomfortable room to sleep in, plus my clothes also ended up smelling of smoke, not good when you have to wear them all day and sit a business meeting all day. 01 October 2014
Rated 3.0 out of 5.0 by Needs uplift Rooms and hotel just looks a little tired and could do with modernising and an uplift in decor. TV was an old portable type that not seen for years. The bed was too soft and lumpy for me, obviously well worn. Having said all that, we had a good 2 night stay and it was at a reasonable rate, I would have been less impressed if had paid more than what we did. 24 September 2014
Rated 5.0 out of 5.0 by One night stay. I found the Bradford Holiday Inn Express to be ideal for my requirement. My only small complaint is that when I booked the room on the IHG website the room was described as air conditioned, on arrival I found a room heater but no AC. Other than that the hotel was fine as with all other HI Express hotels I have used. Hotel staff were very helpful and efficient. 24 September 2014
Rated 2.0 out of 5.0 by Hotel room had a smokey smell Room smelled like a smoking room especially in the bathroom which I suspect has a joint vent with the smoking rooms. Didn't realise hotels still offered smoking rooms. 20 September 2014
Rated 1.0 out of 5.0 by Shabby, Incompetent - A Total Disaster. They cocked up our reservation completely. As in "What Reservation". They later confirmed this was "their problem" and no due to anything we had done. I STILL have not been given an adequate explanation for this. Saying "A System Problems" is just not good enough. We got a tatty room with broken sink and broken window locks. Room stuffy and smelly, not ventilation at all. Was moved to another room which was at least clean and ventilated. But that was setup with sleeping for four, which appeared to be irrevocable (you couldn't just fold the second bed up) - so we were impossibly cramped. I was told this was the only alternative. The next day some joker set the "do not disturb" on our room so our bed was not made and we had no clean, dry towels. That night something horrible happened with the Fire Alarm which ruined our night's sleep. The hotel staff did not seem to know what to do. When we checked out no explanation or apology was given. The next day we had an important business meeting - which we both attended as zombies, we were so tired we barely managed to drive home safely. But the breakfasts were mostly OK, even if the service was a bit erratic and slow. 11 September 2014
Rated 5.0 out of 5.0 by Nice Location As always it is nice to stay at this hotel. Highly recommended. 31 August 2014
Rated 3.0 out of 5.0 by Housekeeping not good Booked room for one night, two adults one child, booking was amended by telephone on previous day,but Hotel had not received information, however given a suitable room BUT, telephone did not work, appeared to have been damaged, batteries in TV remote had been switched around and tea bags thrown against the wall, such actions cause annoyance. 30 August 2014
Rated 5.0 out of 5.0 by tracey perfect in every way ,rooms very clean and bright bathroom spotless with soft clean towels and plenty of them soft and hard pillows you had a choice a tv in room free internet ,staff polite and friendly breakfast very nice with a super choice thank you 29 August 2014
Rated 5.0 out of 5.0 by No subtitles on TV We had a lovely weekend at Holiday Inn Express. But let down by not having subtitles on the TV. As I am Deaf I need this facility. Although the receptionist tried to help, sadly she was not able to do so. 25 August 2014
Rated 5.0 out of 5.0 by Excellent staff Really good stay here. First given an interconnecting room which my wife hates. Changes over no problem, staff could not have been more helpful. Breakfast very good as well. Room was very quiet. 20 August 2014
Rated 5.0 out of 5.0 by One of my favourite hotels Once again, a good three day stay with two of our friends who also enjoyed the hotel. When I come north I always stay here when possible. The staff are always friendly, as on this occasion, although one of the male management appeared to be carrying the world on his shoulders. Probably an off day. I would have liked to stay here again in October when I come north, but for some reason the hotel rates at this particular hotel have sky rocketed so, regretably I have had to choose another brand. 16 August 2014
Rated 2.0 out of 5.0 by Dissapointed This is one of the worst H I Xps Hotels! Rooms are shabby, dirty and need updating. No Flat Screen TV, Loo Roll Holder was missing. Internet was NOT Working Breakfast was a shambles with No Orange juice and no trays. Tables were dirty and left uncleared. All in all very disapointed. 14 August 2014
Rated 5.0 out of 5.0 by Child clean and comfy.good nights sleep Family visit.stayed with two grandchildren.staff courteous ,and helpful.supplied 2 fans for room,alas no air con,but most pleasant stay. Good value for money,children and breakfasts free. 13 August 2014
Rated 5.0 out of 5.0 by Bradford City Centre Very warm welcome from both receptionist on duty. Inc giving telephone directions to hotel while driving. Staff at breakfast were not in too much of a hurry to clear used tables on the day. Overall a very good stay and will use again next time in Bradford. 08 August 2014
Rated 1.0 out of 5.0 by HOT!! One of the hottest nights of the year and there is no air conditioning in the hotel, allegedly trying to be green, but the lobby has got great cool air con! Then when asked for a fan was told it was only one per room if they had one! 01 August 2014
Rated 1.0 out of 5.0 by Worst night stay ever in a hotel !!!!!!! We arrived at the Hotel Saturday night, to find that there was no air conditioning in the rooms, The room was unbearable, stifling , too hot and uncomfortable to sleep in !!! Not healthy to sleep in a room like that. there were stains on the bedding, really not impressed at all, and would never stay here again !! 28 July 2014
Rated 5.0 out of 5.0 by Nice stay Reasonable price in City Centre hotel, I will definitely come back. 28 July 2014
Rated 4.0 out of 5.0 by Good service, helpful staff A good city hotel on a leisure complex. Friendly helpful staff and parking close by. If there is a coach trip staying get in early for breakfast though! 27 July 2014
Rated 5.0 out of 5.0 by Totally relaxed Professional customer service regarding reception, cleanliness 22 July 2014
Rated 5.0 out of 5.0 by Nice Location Friendly Staff and good service, good sized bedroom and the hotel was clean and the staff were helpful 21 July 2014
Rated 4.0 out of 5.0 by good night returned from holiday to hotel at approx 12.30am feeling hot and tired ..receptionist was friendly and check in was easy was good ,but no air con making it very uncomfortable as was very warm ...breakfast was good ,plenty of choice and eat as much as you wanted 19 July 2014
Rated 2.0 out of 5.0 by Refurbishment needed urgently!!! I have been to this area before but never stayed in Bradford, which had some surprising parts in town to offer, this property is located in the perfect spot if you want to explore the city on foot. It is also sitting on top of an amusement park (chain restaurants, cinema, casinos etc) and in the middle of one of the busiest interchanges downtown. If this were New York... the hotel still would need a refurbishment (wallpaper coming down, lifts seem outdated, items are missing, mattresses are far too soft and old...) and somebody needs to clean all areas thoroughly!!! Please, do future guests the favour of getting this place up to date and speed, after all, you are right in the middle of it all in Bradford! 17 July 2014
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