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Rated 4.0 out of 5 by 289 reviewers.
Rated 4.0 out of 5.0 by Easy access to the city Good location for a Holiday Inn Express with close by restaurant facilities in a picturesque location within the racecourse grounds! 27 July 2014
Rated 5.0 out of 5.0 by great day at Chester hotel is perfectly situated , close enough for the nightlife, but not too noisey. being so close gives you chance to change or freshen up after the races 26 July 2014
Rated 4.0 out of 5.0 by Breakfast lets down an otherwise very good visit We visited for the races so were expecting it to be a bit manic - and it was! But the staff on reception, bar, and entrance were all very helpful and friendly, as were the cleaners. Unfortunately there was nothing anyone could do about the noise levels overnight as various very drunk racegoers returned to their (or other peoples!) rooms. We were right by the corridor entrance so had everybody clattering past our room all night. Also the room was unbearably hot (they did supply a fan but it didn't help much and obviously added to the noise levels), even with the window left open all night. Air con would have been nice! None of this mattered over much, but the real disappointment was the truly awful breakfast. Buffets don't have to be this bad. Choice of items for cooked breakfast was sausage, beans, scrambled egg. Nothing else. No bacon, no mushrooms, no hash browns, no black pudding, no tomato. Dry, congealed, and unappetising. Two rotary toasters that both had two settings: hardly working at all, or burn bread so quickyl that staff come running over to switch it off so the alarms don't go off. Terrible, and a real negative point to an otherwise lovely stay. 16 July 2014
Rated 4.0 out of 5.0 by Excellent Location Stayed in June on Business. Excellent location next to the race course and just a short walk to the centre of Chester, Would definitely recommend and the car parking next to the hotel was very convenient. Staff were excellent 01 July 2014
Rated 5.0 out of 5.0 by a real gem of a hotel It is always a delight to stay at this hotel is situated on and sharing facilities with the Chester racecourse. The staff, from the general manager downwards, are all exceptionally friendly and helpful.It has a lot of features which one would only expect in a higher rated facility. Thoroughly recommended. 29 June 2014
Rated 5.0 out of 5.0 by Mrs p smith We had a very good night at hotel good place in Chester would stop their again 27 June 2014
Rated 2.0 out of 5.0 by can get better for similar price there are better hotels for a similar price. we had a small room not at all like the pictures on the web site. breakfast not the best. Ideal location for race course and centre but that's the best I can say about this over priced hotel 26 June 2014
Rated 5.0 out of 5.0 by Top end of HI Express standard Staff friendly and attentive. Good parking. Outside impression of the somewhat dated look of the hotel is not an indication of its much better than average overall experience. Have stopped there before and will do so again. 26 June 2014
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