Rated 4.1 out of 5 by 263
Rated 2.0 out of 5.0 by fresnostateu Hotel Staff are Grumpy
This hotel is located within a block of the bus line with service to downtown and the airport. That is all it has going for it. The staff is grumpy, the dust in the guest rooms is a quarter of an inch thick and breakfast is a disaster.
15 September 2014
Rated 5.0 out of 5.0 by Moskies Nothing to fault
Stayed here en route to Canada, Im a lone older lady traveler and I appreciate it when things are made easy with no blimps. Nothing to fault anywhere for me, the staff were friendly and extremely helpful and welcoming. I would definitely stay again, I did, I had the use of a day room because I arrived home to Dublin very early in the morning with a wait till 9.20pm for my flight home. I had a very relaxing day, enjoying a good sleep, shower and was completely rested and refreshed by the time I had to return to the airport.
13 September 2014
Rated 5.0 out of 5.0 Convenient to the airport and great customer service.
Hotel was only 10 minutes from the airport and was a great place to stay for our last night in Dublin. The staff was very friendly and helpful, The room was fine but the bed was not very comfortable but was adequate.
12 September 2014
Rated 4.0 out of 5.0 by M.S.7 Ideale Lage, netter Service
Wir haben hier eine Nacht vor unserem Rückflug verbracht und waren sehr zufrieden. Das Personal war sehr nett, das Zimmer sauber, das Feühstück in Ordnung.
11 September 2014
Rated 5.0 out of 5.0 by Kailas Great Hotel with Excellent Customer Service.. Spot On!!
My family loved this hotel. good location from airport. They have everything which makes this hotel a great place to stay. Smiling staff, comfortable mattress, choice of pillows and most importantly it's clean and well looked after. you request for extra amenities they they will arrive to your room swiftly. I have stayed in many IHG hotels and not all hotel staff would recognise you as valued IHG member but this one did. both the times during check in and check out! dose make you feel special!!
I did encounter a small billing issue which was dealt very efficiently by the Hotel Manager personally.
Long story short, Great place to stay where the staff takes this place to a next level of excellent service.
04 September 2014
Rated 5.0 out of 5.0 by BreathyJim Good solid hotel. good service
Great facility to have hotel transfers to the airport free of charge. Good breakfast arrangements especially for early starts. We had to leave even before breakfast but they still provide us with a bag breakfast which was very good in the circumstances. Didn't watch the TV much but is an old one an needs updating. From what I remember (again didn't see much) the channel selection was not fantastic but OK
04 September 2014
Rated 5.0 out of 5.0 by BigKenny The perfect one night stop
Spent just one night passing through Dublin. The free airport shuttle was excellent for a free ride to the hotel. The hotel simply exceeded my expectations in every way. The rooms were so clean they must have just been remodeled. The staff was very friendly, the room was quiet, the bed comfortable, temperature control just fine, the free breakfast was an exceptional value, and the little Italian restaurant on the corner was a very good and reasonably priced meal. I only have good things to say about our stay here. Then the free shuttle the next morning got us back to the airport and on our way. Simply perfect. Thank you.
03 September 2014
Rated 1.0 out of 5.0 by Togger Not equipped with a working bassinet
My wife and I stayed at the Holiday Inn with our baby daughter. We tried to check in early but it was explained to us that there were no rooms available at the time so we checked in our bags and requested a queen/king bedroom if possible and a bassinet for the baby. Later that evening we checked in after exploring Dublin city. Unfortunately the request for the bed and bassinet had not been noted and we were left with a twin room with no bassinet. We requested a bassinet again for our room and one was brought up 30 mins later with no base to it. The lady who brought it up suggested putting pillows together and use those as a base. This is obviously not safe so we asked for another bassinet. This had now been 1.5 hr ordeal and we wanted to go to sleep as we had to be up at 5am to catch a flight. We eventually arranged something taking one piece from a bassinet and combining it with the other bassinet, we now had something that was relativley safe for the baby. We didn't get the rest we were after and we had never received service like this from a IHG service before.
02 September 2014