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Rated 4.5 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by Comfortable and Convenient My wife and I had a great time in Edinburgh thanks, in part, to the nice hotel staff. We arrived early and they recommended fabulous tourist options. Every place we wanted to go was in walking distance--Edinburgh Castle, the observatory, Author's Seat, the Royal Mile, etc.. We needed assistance several times, and the staff (Anne-K and Aggie especially) were understanding and helpful. Our only disappointment was slow WiFi, but I don't count that against them since this seems to be a standard at many of the hotels we visit. Breakfast had a wide variety of food --on par with the two local cafes we visited. We would have saved some money had we woken earlier and eaten at the hotel. We would happily recommend this hotel to others due to its great location, its comfortable accommodations, and its fine staff. 23 August 2014
Rated 4.0 out of 5.0 by 地点佳 地理位置非常好,就在皇家一英里附近,出门游玩相当方便,只需步行即可。工作人员的态度都相当和善,感觉很温馨。周边各国美食也多,很多选择。 可能因为是express,所以房间比较小,不过么,这个位置也没有其他的可选。 21 August 2014
Rated 3.0 out of 5.0 by Great Staff Location is great and so are staff but bring earplugs if you want to avoid slamming doors at 5am. At a premium price during the festival they could have forked out some bacon for breakfast!!! 21 August 2014
Rated 4.0 out of 5.0 by Great location The hotel has a great city-centre location within easy walking distance of all the major attractions of Edinburgh, but with the downsides common to central Edinburgh hotels . The hotel is squeezed into a small site so lobby space is limited; the area can be a bit noisy during the Festival; and the only parking is an expensive public car-park a short distance away. We also found the Wi-Fi very slow, to the point of being unusable. 20 August 2014
Rated 5.0 out of 5.0 by An oasis in a busy city We stayed as a family with a teenager for 4 days during the Edinburgh festival. The location was central and near all the attractions. The room was big and comfortable. The staff couldn't do enough for you and were always on hand to help. There was a wide selection for breakfast. This is the 2nd time we have stayed in a Holiday Inn Express and we were not disappointed. 18 August 2014
Rated 5.0 out of 5.0 by great location and friendly staff I travelled with my two children to visit the fringe, the hotel was on full occupancy but the staff maintained the most helpful attitude and showed care and concern at all times, it is also extremely well located and the rooms very well designed. 18 August 2014
Rated 3.0 out of 5.0 by Nette Schottin An der Rezeption hatte ich Glück: ich traf auf eine nette Schottin. Sie half mir, wo sie konnte: Professionell, hilfsbereit, freundlich - besser geht's nicht. 17 August 2014
Rated 5.0 out of 5.0 by excellent location What a great location. Only one block off the royal mile! Great breakfast, air conditioning, free wifi, and a super helpful/friendly staff. Probably the best of all of our travels ever. 14 August 2014
Rated 2.0 out of 5.0 by Average stay non existent air con , no bbc news 24 in room European staff were very helpful..... Local staff seemed a little abrupt on checkout. Air conditioning was non existent had to get a fan from reception which didn't help much as there was no socket near the bed. Was disappointed the breakfast bar had bbc news 24 but the rooms didn't And told by reception it ran on a separate system. Stayed at plenty of holiday inns first one with a setup like that???? If it wasn't for the superb location we would probably look elsewhere. 13 August 2014
Rated 5.0 out of 5.0 by convenient location, friendly staff The front desk staff was so friendly and helpful. The only drawback was the tiny room but I understand that's expected all over Europe. 13 August 2014
Rated 5.0 out of 5.0 by Great location and value Very clean and comfortable hotel located very close to Royal Mile. All staff were helpful and friendly and the facilities in the room very good. A great breakfast to start the day. We would definitely look to stay here again if we were to visit Edinburgh. 12 August 2014
Rated 5.0 out of 5.0 by good service clean and comfortable rooms .Good service from staff. Good location for all visitor attractions 11 August 2014
Rated 5.0 out of 5.0 by Friendly Staff From the moment of arrival until departure all the staff were extremely helpful, friendly and warm The location of the hotel was good The standard of cleanliness in the rooms was excellent The only improvement I could suggest would be a small fridge in the room with some milk as many people (including myself) do not like UHT milk 09 August 2014
Rated 5.0 out of 5.0 by Helpful staff but room too small for family of four We stayed here as a family of 4 (2 adults and 2 teenagers) for 2 nights to see the Tattoo. The staff on Reception were lovely and couldn't do enough for us. A lovely hotel in a quiet area, clean and modern. However, our room was too small for us. Our children are 14 and 17 and were sleeping on a sofa bed which was too small and very uncomfortable. Ideally the room should only sleep two adults and at a push one child. 08 August 2014
Rated 5.0 out of 5.0 by ideal location and good service Location ideal, rooms clean and up to date. Breakfast good but more choice would be good also! bar prices okay for a capital city, (£3.75 a bottle), would use more if slightly cheaper! Would certainly stay again next time I visit. 07 August 2014
Rated 5.0 out of 5.0 by friendly staff and lovely breakfast everything about our stay was excellent except for the comfort of the bed but that is a personal thing,would stay here again in a heartbeat. 06 August 2014
Rated 4.0 out of 5.0 by GOOD QUALITY AT A SENSIBLE PRICE HOTEL IS IN THE COWGATE PARALLEL TO THE ROYAL MILE BUT AT THE HOLYROOD PALACE END SO LONG STEEP CLIMB TO EDINBURGH CASTLE. FACILITIES ARE BASIC BUT ADEQUATE AND REPRESENT VALUE FOR MONEY. RECEPTION AREA AND THE BREAKFAST ROOM ARE QUITE SMALL AND VISITORS ARE REMINDED ABOUT WHEN TO EAT AND AVOID CONGESTION. 05 August 2014
Rated 5.0 out of 5.0 by Excellent customer service I was very well looked after throughout my stay (and beforehand). I have to follow a gluten free diet and my needs were met - it was great to even have a choice for breakfast. 04 August 2014
Rated 5.0 out of 5.0 by nice hotel Werry nice hotel good service and verry good location!! 02 August 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service. Excellent stay, if a little overpriced. Good clean accommodation, although spoiled slightly by the sound of the air conditioning units outside my room. Free breakfast very good value for money. Staff service very good. 31 July 2014
Rated 5.0 out of 5.0 by Great stay for business and pleasure I thoroughly enjoyed my stay at this hotel. I was given a very clean and comfortable room in a quiet corner of the hotel. This allowed me to both relax and get plenty of work done. Since this was my first stay in Edinburgh, the wonderful staff provided me with plenty of useful information and made sure that I was taken care of. Finally, the hotel is in a great location. I was within walking distance of several stores, restaurants, tourists attractions, and the train station. If I ever do return to Edinburgh, I am definitely booking a room at the Holiday Inn Express Edinburgh - Royal Mile. 30 July 2014
Rated 4.0 out of 5.0 by Excellent hotel It was a clean hotel with courteous staff. The room was comfortable. 29 July 2014
Rated 4.0 out of 5.0 by Just a block off the Royal Mile The hotel located just a block off the Royal mile was a great place to enjoy the hustle and bustle of the crowds and sights, without being directly in it. Stepping just a few paces off the main street allowed us to relax without the loud evening noise and chatter. The hotel was clean and well maintained, the staff -pleasant friendly and helpful and the rooms were spacious enough to relax in. 26 July 2014
Rated 5.0 out of 5.0 by quiet convenient location The Holiday Inn Express Royal Mile was the perfect hotel for staying in Old Town Edinburgh. It is convenient to the Royal Mile and Princes Street as well as to Waverley train station. The rooms were clean and neat. There was no noise so our rest was quiet. I would stay there again. 24 July 2014
Rated 4.0 out of 5.0 by Easy in Ediburgh Very clean rooms and facilities. Exceptionally friendly staff and management! A good location for easy quick access to all the sites in Edinburgh. Wash clothes are not available and the breakfast is tasty for the first two days, then its boring same old thing. 24 July 2014
Rated 5.0 out of 5.0 by Good Location, Comfortable Beds Good location, although Royal Mile is a bit of a stretch, it's actually on Cowgate which runs adjacent to it. We cabbed it everywhere but if you're more energetic there are plenty of hills to climb. The room itself was very good, we had free internet access so could catch up on emails etc... while we were in the hotel. Beds are very comfortable, bathroom is quite good too, shower only. 24 July 2014
Rated 5.0 out of 5.0 by A great dog friendly hotel in the middle of the city Looking for a high quality dog-friendly hotel in the middle of the Scottish capital, this is it! 20 July 2014
Rated 4.0 out of 5.0 by comfortable and reasonably priced We had a comfortable 2 nights at the hotel. The bed for me and my wife was good and comfortable but the one for the children was a bit uncomfortable. The ladies at the reception were very good to us. We had requested an early check in and when we arrived at around 10am they made sure we check in as early as possible. Overally I dont mind recommending this hotel to my friends who may visit Edinburgh. 09 July 2014
Rated 5.0 out of 5.0 by Good accessible facility A good location in Edinburgh 100 yards from the Royal Mile but is a steep climb. 08 July 2014
Rated 3.0 out of 5.0 by Enjoyable Stay, but... Overall enjoyed the stay at this hotel. Only issue the whole family had was with the beds. The mattresses were very uncomfortable and the pillows very thin. Almost had to triple up on pillows for comfort. The staff was very helpful and professional. The location near the Royal Mile was great as we could easily walk to most of the tourist sites within Edinburgh. 08 July 2014
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