Rated 4.2 out of 5 by 601
Rated 4.0 out of 5.0 by Graham666 Lucky thirteenth
This was our thirteenth visit - we use this Hotel each time we come over to Britain and go out again. The staff are always helpful in scheduling a less noisy room (away from the M20) for us light sleepers. We just like the HIEx concept of avoiding unnecessary frills and providing friendly service. Since our last visit they have opened up the breakfast buffet area to reduce crowding and this makes it more attractive.
July 29, 2015
Rated 3.0 out of 5.0 by Ajk80 Dirty bedding
Turned down my bed to find menstual blood stains on sheets and duvet cover! Clearly the bedding had not been changed . . . .what about the other beds where this would not be so obvious. Obviously the hotel is cutting corners to save money on housekeeping. Staff reacted quickly to change the bedding but . . . . .
July 28, 2015
Rated 2.0 out of 5.0 by nothappy1207 not for families
First stay in a holiday inn express as a family and will be our last. Children complained bitterly regarding the comfort of their bed and I had to agree with them. Long waits for food which was poor value for money. No childrens option on menu
July 27, 2015
Rated 5.0 out of 5.0 by Nick1208 handy for the tunnel
Although there was a lot of traffic disruption, including diversions, the channel tunnel was still accessed within about 15 minutes.
July 25, 2015
Rated 5.0 out of 5.0 by PoppyRider Incedible service
Delighted to receive such caring and attentive service
July 24, 2015
Rated 5.0 out of 5.0 by pitmanjack Great Value
HI Express are all about convenience and getting your head down for low cost. Once again HIE delivered. Clean, tidy and eat as much as you want breakie. I can't believe people complain about range of breakfast etc when they have paid so little to stay. Perfect for chunnel and dover.
And very friendly and helpful night porter.
July 21, 2015
Rated 4.0 out of 5.0 by LAB3 Perfect for catching early shuttle
Spent one night here before catching early shuttle to Calais. Staff very friendly and helpful. Hadn't booked dinner but it was easily sorted. Comfortable room with everything you need for a single night's stay. We were up early for breakfast but staff were about and available. Usual self-service breakfast choices but plenty of it. Checking out was quick and efficient.
July 19, 2015
Rated 5.0 out of 5.0 by COASTLINER HOLIDAY
EXCELLENT STAY WITH STAFF THAT WERE ONLY TO PLEASED TO HELP US IN EVERY WAY
July 18, 2015