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Rated 4.4 out of 5 by 145 reviewers.
Rated 5.0 out of 5.0 by Good things sometimes come from bad thingd Upon arrival at the property I found my fridge was not working properly. The staff quickly got me into another room and settled in. At a hotel my experience is not what happens when there is no issue but rather how well are issues handled if they do happen. The staff here seems to be focused on guest service and comfort and their actions proved it to me. The ladies that assisted me were named Michelle and Charlene I believe. Enough said. 14 December 2014
Rated 5.0 out of 5.0 by great place to stay Excellent what more do you want other than an excellent rating and the very real potential of just abandoning this survey 14 December 2014
Rated 5.0 out of 5.0 by Remarkable Holiday Inn has stepped up their game and I like it. Big change from the old ways and old days. Very very competitive and pricing was nice. 13 December 2014
Rated 5.0 out of 5.0 by alot better than last time I spent time in Camden SC holiday Inn and was terribly disappointed, tried this location for rewards points only and it was 100% better. 08 December 2014
Rated 4.0 out of 5.0 by Excellent stay We stayed at the Holiday Inn Express just one night. Booked two rooms. It was a pleasant stay, clean rooms, good customer service, comfortable beds. Breakfast could have been better. They called me on the day of my reservation and asked if I would be willing to switch my two queen room reservation to a king and I could so I agreed to the requested change and they offered to discount the reservation for the inconvenience, making our stay even more affordable. Even though the area near the hotel was a bit industrial I never felt out of place, unsafe or uneasy. Easy access to our event in Charlotte. Positive experience at the HIE. 07 December 2014
Rated 5.0 out of 5.0 by Comfortable Bed and Great Service with one big flaw at Breakfast Everything about the hotel was great with the exception of one morning breakfast. At 9:14 am, my Daughter wanted eggs and the attendant refused in a very rude way that it was 15 minutes from closing and she would not make more scrambled eggs. She began closing down the breakfast area. That is the only flaw in the entire stay. I felt she could have accommodated my Daughter - I would have made her a scrambled egg had I been in charge of the breakfast area. It would not have been too much trouble - that is true customer service. My Daughter reported it to two of the desk clerks immediately. . 03 December 2014
Rated 4.0 out of 5.0 by Stop Over While Traveling Home A room with breakfast and coffee while finding a place to stop over at while traveling home. 03 December 2014
Rated 4.0 out of 5.0 by Comfortable bed, good state rate for room The hotel is nicely decorated on the inside with historic information about the area. The bed, furniture and the temperature of the room were comfortable. The staff was very friendly and helpful. 03 December 2014
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