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Rated 4.1 out of 5 by 368 reviewers.
Rated 5.0 out of 5.0 by 出行方便,客房宽敞 地理位置十分方便,客房在香港算较大的,工作人员服务热情,凌晨2点到酒店check-in办理速度也十分快;只是早餐一般,只有套餐,不是自助餐,种类不够丰富;价钱稍贵,如果能便宜一些更好! 05 June 2014
Rated 5.0 out of 5.0 by 服务很棒 从寄存行李开始就感受到酒店的优质服务,到入住中酒店房间的舒适感让人回到家的感觉,退房速度也是非常快及周到 04 June 2014
Rated 4.0 out of 5.0 by Good Hotel Staff in check in very efficient and friendly, they help all our needs. 04 June 2014
Rated 4.0 out of 5.0 酒店体验 1、白金会员柜台只是摆设,无人专门服务; 2、进入电梯处,1-29层电梯人员杂乱,没有专属客房电梯; 3、进入到楼层及房间,霉味特别的特,呼吸让人无法进行; 04 June 2014
Rated 4.0 out of 5.0 by Good enough Amongst other hotels, I simply liked it in Holiday Inn Express. 03 June 2014
Rated 5.0 out of 5.0 Comfortable It is Excellent, as per my expectation. need to add Coffee Shop or restaurant. All hotel staff very cooperative and nice in responsiveness of gust query and guidance. I do appreciate. 03 June 2014
Rated 5.0 out of 5.0 性价比还不错 性价不不错的地方。环境可以。就是未能提供香皂。房间上网网速不快。能理解。早餐不错。就是感觉所有人似乎都能直接上到房间。安全感不足。不知会员积分能有什么优惠?总体感觉不错 03 June 2014
Rated 4.0 out of 5.0 by 早餐 可以提供给客户更多的早餐选择,比如类似欧式自助,或者典型的港式鱼蛋粉类等等。。。可以提供给客户更多的早餐选择,比如类似欧式自助,或者典型的港式鱼蛋粉类等等。。。 03 June 2014
Rated 4.0 out of 5.0 by 床铺舒适,但是枕头有异味 床铺舒适,但是枕头有异味,感觉地毯不是非常干净卫生。 床铺舒适,但是枕头有异味,感觉地毯不是非常干净卫生。 床铺舒适,但是枕头有异味,感觉地毯不是非常干净卫生。 02 June 2014
Rated 3.0 out of 5.0 by Good location, good customer service but need some touch up works Can't beat the price for such a great location. Bed is comfortable and customer service is great. Only complain is the smell of the lifts and corridors in guest room floors. I think the carpets are due to be changed or needs some real steam cleaning to remove the stench. 30 May 2014
Rated 3.0 out of 5.0 by 性价比较高 位置好,毗邻时代广场。 服务好,但是空间狭小。早餐一般。卫生条件还可以。风景就看不到什么。Shopping 倒是挺方便的。 26 May 2014
Rated 3.0 out of 5.0 by Disappointing My husband and I planned this trip to the orient in March, we came to HKG on the 5th May, stayed at the Holiday Inn Express for 4 nights before going to Malaysia, when we came back to HongKong on the 14th May for a 2nd stay for 2 nights, upon check in at the hotel late at night due to flight delay we were told that they did not have a non smoking room available! Now when we prepaid for these 2 nights, we had specifically requested for a non smoking room, the guy at the front desk said nothing could be done. So we were forced to sleep in a smokey smelling room for the night, on top of that, the shower door did not close properly! Needless to say I was very upset because I could hardly sleep with the stinky cigarette smell, fortunately they gave us a non smoking room for the next day, which meant we had to move again! I wish to know why when we have prepaid for a non smoking so much in advance but had to end up taking a smoking room! That was quite inexcusable. We will be returning to HongKong again on the 20th May for our 3rd stay and I hope things will go smoothly. 16 May 2014
Rated 4.0 out of 5.0 by Great stay in Hong Kong Great size room, location a but too far from Subway but ok. Location for shopping excellent. Breakfast selection was poor as same thing every morning. 13 May 2014
Rated 4.0 out of 5.0 Smell at the lift lobby on 9/F There are bad smelling at the lift lobby on 9/F. Should place an air refresher machine or to spray some air refresher. 10 May 2014
Rated 5.0 out of 5.0 by Causeway Bay Hong Kong Been the 4th time I stayed in this hotel. It seem the room has gone thru some upgrade. Very good job and value for money. Reception staff is friendly and provide good service and information. 07 May 2014
Rated 4.0 out of 5.0 铜锣湾假日酒店 每次来香港都住这里,环境非常好,购物方便,就是有点贵,房间不大,但很干净,就在时代广场后面, 交通方便,去铜锣湾这是一个很好的选择 01 May 2014
Rated 4.0 out of 5.0 by Great location For the second time we decided to stay at HIE Causeway Bay. Location is very good, near many shops and malls. Easy access from/to the airport, using airport express train and MTS (causeway bay station, exit A), and other parts of the city. The room is reasonable, tipically HIE. Business center avaiable. Wifi. The staff is very nice, quick service at the reception desk. Unfortunatelly, the breakfast is not good. The options and the service in the restaurant are not very good. Apart from the bkf, we recomend the hotel. 24 April 2014
Rated 5.0 out of 5.0 by 不错的快捷酒店 价格着实有点贵,但是香港的价钱,大家都懂的。 以这个价钱住到这样的酒店,我觉得算不错了,早餐真的不错,虽然不是自助,但能吃饱,而且选择不少 24 April 2014
Rated 5.0 out of 5.0 by 性价比很高的一家酒店 洲际集团管理很不错,地理位置好出行方便,在铜锣湾时代广场后门对面。房间虽小但很干净。总之感觉很好!希望下次有机会再入住! 22 April 2014
Rated 4.0 out of 5.0 by Convenience and comfort Convenient and well located next to Causeway Bay MRT Station and Times Square with the usual comfort of ihg hotels. Courteous staff and reasonably priced. 15 April 2014
Rated 4.0 out of 5.0 Stay at Holiday Inn Express CAUSEWAY BAY HONG KONG Total customer experience is good, but the room is too small. 11 April 2014
Rated 4.0 out of 5.0 by Location Location We were in HK for the rugby seven and the Holiday Inn location was perfect for that as it was less then a 10 minute walk to the ground. It is very close to the Causeway Bay MTR station, getting to and from the airport was easy even with luggage. Time Square shopping centre is just across the road (if you are into that sort of thing) there are number of other streets lined with restaurants and shops within a 5 minute walk. The room was very clean and comfortable. The only thing that really lets them down is breakfast. You get a choose of 4 - 5 options some western some asian style, but it is mass produced and you can tell. It has no taste, we only eat there 2 of the 5 mornings as we could not face the same thing over and over. 10 April 2014
Rated 5.0 out of 5.0 by 位置很好,下次还会选择 就在时代广场后门附近,买完东西可送回酒店。铜锣湾地铁A出口,出行很方便。酒店服务很好,有一天下午我们让孩子们自己在酒店玩,大人去时代广场逛逛,孩子们自己打电话给酒店大堂,服务员竟然给孩子们送了水和吃的,而且说是自己买的,不是酒店买的,不要钱,真是很不好意思,下次还会入住。 09 April 2014
Rated 4.0 out of 5.0 by 非常方便 楼下过街就是时代广场,位置太方便了,二楼餐馆很不错,流沙包推荐,房间在香港这种地方也不能算小了,就是好像有点霉味.前台态度很不错,沟通很舒服。 31 March 2014
Rated 5.0 out of 5.0 第一次香港游 宝宝睡的沙发床,很大很舒适。 位置方便,适合购物。 服务态度都很不错,。 卫生间略小且有味道。 28 March 2014
Rated 4.0 out of 5.0 by great service warm, attentive services ... will get back here if into Hong Kong 23 March 2014
Rated 3.0 out of 5.0 by Mediocre stay I happened to see that the price for the same night was significantly cheaper then when I originally booked my stay (more than 40% less). When I brought that up at front desk when I checked in, they acted as if that wasn't possible. I am a platinum elite member and I asked if they could adjust the price for me since it was a great difference in price, but they seemed unhelpful and not willing to accommodate me. I am a loyal customer and I thought that they could do something for me. I was disappointed that they could not do more to help me. If it wasn't for the location, it would be unlikely for me to stay again. 19 March 2014
Rated 3.0 out of 5.0 by 地段不错,其他一般 因为在铜锣湾位置因素,靠近购物地和地铁,选择该酒店入住,很方便周边购物和吃饭。 房间很干净,有Wifi不错,但是早餐很一般,品种很少,且为定食。 16 March 2014
Rated 4.0 out of 5.0 by Room selection Every time I do a booking online, I always indicate that I don't want a room with structural pillar inside. Unfortunately, it went to deaf ears. I stll have to request it every time I check-in. And when I check-in late, I always got the room with structural pillar, though I always indicate in my bookings. 12 March 2014
Rated 4.0 out of 5.0 by Great servcie All is good except the sofa bed is a little hard on the back. Stayed in the same hotel twice within 2 weeks. Good service. Breakfast has good choices. The only thing that needs to improve is the missing electric outlet in the bathroom, not very convenient when you have to use the hair dryer. 04 March 2014
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