Rated 4.0 out of 5 by 283
Rated 5.0 out of 5.0 by Nicola1982jayne Great bed, great staff
Over all great value for money, very happy.
Friendly staff, great mattress, coffee could be better but thats the only fault
27 January 2015
Rated 5.0 out of 5.0 by ChinaNigel Very friendly staff!
Staff were particularly helpful and friendly!
The wifi login is much too complicated for foreign visitors - 4 word password!
Parking is not so easy but this is London!
27 January 2015
Rated 4.0 out of 5.0 by buildbod Good value for money hotel
This is a good value for money only tarred by its surroundings. Access to the hotel is shared with a service yard for a major shopping centre and the staff access to a nightclub. If you are wary about walking alone after dark then the last 50m to the hotel could be nerve racking. Whilst I was ok with the access, a lone female might want to think twice – stick to the route off Frith Road into Priddy’s Yard and avoid the access from Church Street . The whole situation could be vastly improved if the hotel worked with its neighbours to provide decent lighting and CCTV (especially along the service access from Church Street.
The hotel itself is clean, quiet (even with a nightclub on its doorstep), comfortable and I’d happily stay there again.
26 January 2015
Rated 1.0 out of 5.0 by lnp1 Dont go if you like to be warm!
I have stayed here several times before and always been pleased, hence my return this time. However, there is clearly a problem with the heating - which was not explained to me on check-in - but evident from an oil heater in the room. When questioned, the response was that the oil heater would heat the room eventually. It didn't. The result was my daughter and I sleeping under quilts, towels and our coats in order to try and keep warm. A big spoiler for a short trip. Couldn't wait to get home and warm through.
22 January 2015
Rated 4.0 out of 5.0 by pcgriffin A Pleasure to stay
We were well receveid at reception when we checked in and were well taken care of when we checked out. The overall cleanliness was very good, although the shower could have done with a bit more power and there was an unfortunate odour emitting from the sink in the bathroom. Otherwise a pleasent stay.
20 January 2015
Rated 4.0 out of 5.0 by ht... Good value for money
Good valu for money, convenient location, clean rooms and friendly stuff
20 January 2015
Rated 4.0 out of 5.0 by sljo888 Does what it says on the tin
This is a Holiday Inn Express in Croydon. We stayed here prior to catching a flight ex Gatwick the following day. The hotel was clean, the staff were super-friendly, the facilities were exactly as basic (and all working) as I would expect at a HI Express, the breakfast staff kept up with the rush to provide a good, varied, hot buffet breakfast.
The only issue was actually finding our way to the front door in a car with no sat nav through the insane Croydon one-way system, but we can't really blame HI for that!
We'd return if overnighting prior to a flight again
17 January 2015
Rated 5.0 out of 5.0 by LUCY266 holiday in London
breakfast was good but everday the same
no variety for breakfast
rooms very clean and comfortable
hot water efficiently
14 January 2015