Rated 4.0 out of 5 by 307
Rated 2.0 out of 5.0 by sachemoi Asked for quiet room but got placed on top of All the action
Location is complicated to find, hidden in an alleyway.
Breakfast was ok with choice and availability.
Room was ok but carpets had stains and AC didn't give the desired level of coolness.
Staff were not warm and welcoming.
I asked for a quiet room because I had to get up early for interviews. Instead I was placed above the hotel entrance on a weekend with all the people and party people checking in.
When I mentioned it to staff they asked me to wait till next morning...meaning I didn't sleep well again for my interview next morning. They said I would be placed on a higher floor. But the next day, another staff said they didn't have any more place...right. Thought they had already saved a room for me?
Anyways, I wasn't satisfied with my stay but someone else might get lucky.
29 March 2015
Rated 4.0 out of 5.0 by Student1982 great location for quick access to central London
The title says it all!
It is very easily accessible from Gatwick airport and central London!
28 March 2015
Rated 5.0 out of 5.0 by poolboy34 clean
well satisfied, but due to Croyden's traffic system difficult to find
23 March 2015
Rated 5.0 out of 5.0 by Changa The Croydon Holiday Inn Experience
Our stay was F A B U L O U S. The staff were very ereceptive and friendly, the room comforatable and clean. We will come back to Crydon any day. The environment was serene
20 March 2015
Rated 5.0 out of 5.0 by Sir Loui Hospitality Was The Key
From the first day (night should i say) i walked in, the team was absolutely amazing, they made me feel at home, and delivered great customer service which assured me a wonderful stay. I can't remember all the names but i gladly remember Cynthia who made me more welcome by delivering fantastic customer service, I could call her my Holiday Inn Express best friend. I was meant o change hotels but due to the great experience, it enabled me to extend my stay for a few more nights
The rooms were always kept clean, very comfortable and worth value.
The breakfast was not to my taste but i ate everyday without fail.
I was able to relax and get a lot of work done. Overall my experience was 5 star in a 3 star hotel.
20 March 2015
Rated 4.0 out of 5.0 by Ashton on Mersey Convenient location
A pleasant experience due to friendly and helpful staff.
Useful arrangements for a varied and filling breakfast.
Security re access to all floors only with use of room key
Readily available ice machine and snack and drinks machine.
A useful base from which to visit family and friends in the south of London.
19 March 2015
Rated 5.0 out of 5.0 by Maximelle Helpful Staff
This was an overnight stay only while I collected a visa in London. The hotel staff were very helpful and accommodating and I would definitely recommend this hotel. Train into London takes approx 15 minutes, there is a 15 minute walk from the train station and the visitors center outside the station gave good directions as the hotel is tucked away off the main street and a little hard to find. The room was good and comfortable and buffet breakfast was good too.
12 March 2015
Rated 5.0 out of 5.0 by Ian1974 Excellent value for money - perfect for weekend stay
This is my second visit to a Holiday Inn Express and, as before, was great. The hotel was very clean and comfortable. Staff were always very polite, friendly and helpful. For the price, I dont think Holiday Inn Express can be beaten. The buffet breakfast, which was included in the price, provides all that you could possibly want. The room, including the bathroom, was very clean and comfortable. In the future, I will always look for a Holiday Inn.
11 March 2015