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Rated 4.0 out of 5 by 242 reviewers.
Rated 5.0 out of 5.0 by Graet Place to Stay My kids and I have spent a number of nights here while I worked in London. The staff are polite and very helpful. A good range of continental and English breakfast is included in the price so I didn't have to worry about what the kids would eat for breakfast or pay extra. The tram service is a few minutes walk away, towards different areas in the suburbs and the East Croydon station is not far away, you can either catch the tram, a bus or walk up to the station. It's about 15 minutes to London Victoria. There's the Whigift shopping centre and Central shopping centre close by in case you want to spend some money. I also discovered a Caribbean Cafe just outside the hotel with home cooked meals at affordable prices. The proprietor is very welcoming so make sure you visit. Sorry I can't remember the name, I think it's Caribbean Cafe. We had never bought Carribean food before. All in all we enjoyed our stay here I'll give 5 stars for the staff. I also found some days are cheaper than others so do your research if you're on a holiday. We had club membership from a previous visit so I could check out at 2pm. 27 October 2014
Rated 4.0 out of 5.0 by Convenient Location Convenient location just out side the City. However as value for money its just an average score. 25 October 2014
Rated 5.0 out of 5.0 by Comfortable, safe, friendly and helpful staff my colleague and I found this Hotel to be easily accessed, clean and comfortable. The staff were friendly and very helpful with all our questions and requests. We would definitely recommend this Hotel and will be staying there again when we return to Croydon. 18 October 2014
Rated 5.0 out of 5.0 by good service frindly staff It was a good place to stay good price for a London hotel. Breakfast good be a little more exciting 16 October 2014
Rated 5.0 out of 5.0 by No exaggeration with the rating First time I've stayed in a hotel in London and I've got to say that it was actually a brilliant stay. I have OCD and I'm a big clean freak so I was worried about the condition of the room especially the bed and bathroom, but it was all pristine. Bed was comfortable too. Nothing more I can say but that I will probably stay again soon. 15 October 2014
Rated 1.0 out of 5.0 by Far too difficult for a Company booking! I usually make company bookings and pre pay using my Company debit card...Never a problem at other establishments...on checking in my client of course did not have my debit card, why would he??? everything was all pre arranged and pre booked, pre paid, accommodation only. ... 4 nights. After a few calls from a member of my staff..who delivered the client to the hotel and now...who was trying to placate the client with a beer.....The hotel wanted a form filled in and scanned back to them....then they wanted a copy of my credit card front and back......fair enough she then wanted a copy of the clients credit card for any extras..by now after 9pm when most offices are closed....mine was actually but hey ho managed to get the required information to Holiday Inn Express so my client could get a room key! Get your admin sorted and request this information at point of sale if you know you require it! 07 October 2014
Rated 4.0 out of 5.0 by Rest and Relaxation Check in was good and easy, staff helpful and good to communicate with. Room high enough on the 6th floor not to hear outside noise, bed comfortable, bathroom area good and light enough to see. TV selection good but some channels didnt have a signal which was a little disappointing. Hotel 10 minutes from East Croydon Station, 2 minute walk from shops and places to eat 07 October 2014
Rated 4.0 out of 5.0 by Great service I was greeted by very helpful and happy gentlemen who bent over backwards to make sure I had what I needed for my stay. The staff were all very helpful and always asked if there was anything else they could do for me and was there anything else that I needed. I liked the fact that you can leave your suitcase at reception after your checkout time. I had a few hours to my train home so was able to look around the town without lugging my case everywhere. excellent. 30 September 2014
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