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Rated 4.0 out of 5 by 296 reviewers.
Rated 3.0 out of 5.0 by Holiday Inn, Ja aber mit starken Einschränkungen Leider nicht der gewohnte Standard eines Holiday Inn. Die Mitarbeiter sind nett, versuchen sich zu bemühen - solang es nicht wirklich ein Problem gibt! Das Frühstück ist mehr als schlecht, eben very Britisch und nicht etwas Continental. Wenn es keine andere Möglichkeit mehr um und in London gibt, komme ich sicherlich noch mal hier hin. 02 March 2015
Rated 4.0 out of 5.0 by Great breakfast and location, terrible bed We really enjoyed the breakfast and the location close to the Croydon shopping area. The bed, however, was a disaster. My wife and i both woke up with neck and back aches. When a bed is the shape of a frown with a big sag in the middle, it's difficult to sleep comfortably. The size of the bed was even worse. As I recall it was called a "king" or "double". It was actually more like a USA twin or single bed. Two adults do not fit on that bed. The quilt was somehow an even smaller size leaving one of us shivering with no bed covering.... not good! We were looking for a Croydon area hotel for a return visit in April which only added to our disappointment! 02 March 2015
Rated 2.0 out of 5.0 by Not What I Expected Despite booking this hotel due to being informed it had ample parking I got there to find out that the parking is actually off site. Also poor communication between staff 26 February 2015
Rated 1.0 out of 5.0 by Rubbish Service I booked this hotel via central booking and was told by the guy that he had reserved me a parking place outside the hotel as places were limited. When I arrived at about 8.00pm, I was told that I did not have a space as it was first come first served. I was also told that the hotel did not serve food, something I wasn`t told on booking the hotel. The receptionist told me that she could order takeaway for me. Not something I would associate with a hotel group of this standing. I came to the bar at about 10pm and was ignored by 2 staff. Breakfast was ok but not a great choice. Won`t be staying here again in a hurry. 22 February 2015
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast Everything was as I would expect from the Holiday Inn Express, clean room and bathroom, comfortable clean bed and a good breakfast. Didn't trust that I had set the automated telephone alarm properly, so didn't sleep too well as I didn't want to be late, so kept waking up to check time. Preferred when I knew I could rely on a person to call. 20 February 2015
Rated 5.0 out of 5.0 by Great place to stay Central location in Croydon, easy access to transport and shops. Good size rooms, well maintained, although bathroom could be improved - better shower pressure, better soap / shampoo, fan/ventilation needed Breakfast had great choices and great to have it available for nearly 4 hours each day 14 February 2015
Rated 3.0 out of 5.0 by A big improvement The hotel has obviously been refurbished since my last visit. The room was comfortable and clean. The TV was modern but there was no option for films. It is a real shame no food was available and you have to order out. 14 February 2015
Rated 3.0 out of 5.0 by It was ok On arrival (I walked from East Croydon train station, which took about 5 mins) the hotel is located down a not very attractive alleyway! Once inside the hotel it was like the majority of Holiday Inn Expresses ive stayed in and was lovely. My room felt a bit dated and very basic. Also the shower area needed a clean and the shower gel holder needs reapplying to the wall! The staff were friendly 13 February 2015
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