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Rated 4.0 out of 5 by 294 reviewers.
Rated 2.0 out of 5.0 by Not What I Expected Despite booking this hotel due to being informed it had ample parking I got there to find out that the parking is actually off site. Also poor communication between staff 26 February 2015
Rated 1.0 out of 5.0 by Rubbish Service I booked this hotel via central booking and was told by the guy that he had reserved me a parking place outside the hotel as places were limited. When I arrived at about 8.00pm, I was told that I did not have a space as it was first come first served. I was also told that the hotel did not serve food, something I wasn`t told on booking the hotel. The receptionist told me that she could order takeaway for me. Not something I would associate with a hotel group of this standing. I came to the bar at about 10pm and was ignored by 2 staff. Breakfast was ok but not a great choice. Won`t be staying here again in a hurry. 22 February 2015
Rated 5.0 out of 5.0 by Comfortable bed and good breakfast Everything was as I would expect from the Holiday Inn Express, clean room and bathroom, comfortable clean bed and a good breakfast. Didn't trust that I had set the automated telephone alarm properly, so didn't sleep too well as I didn't want to be late, so kept waking up to check time. Preferred when I knew I could rely on a person to call. 20 February 2015
Rated 5.0 out of 5.0 by Great place to stay Central location in Croydon, easy access to transport and shops. Good size rooms, well maintained, although bathroom could be improved - better shower pressure, better soap / shampoo, fan/ventilation needed Breakfast had great choices and great to have it available for nearly 4 hours each day 14 February 2015
Rated 3.0 out of 5.0 by A big improvement The hotel has obviously been refurbished since my last visit. The room was comfortable and clean. The TV was modern but there was no option for films. It is a real shame no food was available and you have to order out. 14 February 2015
Rated 3.0 out of 5.0 by It was ok On arrival (I walked from East Croydon train station, which took about 5 mins) the hotel is located down a not very attractive alleyway! Once inside the hotel it was like the majority of Holiday Inn Expresses ive stayed in and was lovely. My room felt a bit dated and very basic. Also the shower area needed a clean and the shower gel holder needs reapplying to the wall! The staff were friendly 13 February 2015
Rated 5.0 out of 5.0 by Loved it..!!! I stay here regularly, the staff are lovely and the general experience is amazing... I feel welcome and it's value for money... Just wish there was more variety for breakfast as I stay here often...! 12 February 2015
Rated 4.0 out of 5.0 by Too cold! The staff and facilities on my latest stay in Croydon were all fine, as usual, but the room was freezing and would not warm up regardless of any changes to the AC settings. I was also blessed with a cold tap that took nearly thirty seconds to pour a glass of water. Not great... 09 February 2015
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