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Rated 4.1 out of 5 by 324 reviewers.
Rated 4.0 out of 5.0 by A lot stuffed into a little Stayed with my family for two nights. The front desk staff was very friendly and very approachable. Wish there were some sort of mini fridge in the room considering the price. Great breakfast, finally pancakes! 22 January 2015
Rated 4.0 out of 5.0 by Exceptionally kind check in Greeted with smiling face and offered to work out room situation to upgrade with platinum status. I must say the double rooms were the tiniest I've ever experienced at a HIE in my travels . Was happy for the upgrade to give us more room. There isn't a lot to do at the hotel, pool area small and only outdoors . Convenient site to Universal park. The breakfast hostesses really work to keep items stocked and going as this is a large busy active place in the AM.They always served with a smile as well. 21 January 2015
Rated 3.0 out of 5.0 by Old and dated rooms, but close to Universal w/friendly staff Staff and service was excellent; as well as the variety of breakfast options. The room was old and in need of a facelift. 21 January 2015
Rated 5.0 out of 5.0 by Great experience I enjoyed the night that I spent here, this was an easy check in and check out. Room was comfortable and economically priced. 20 January 2015
Rated 5.0 out of 5.0 by great service NEED to put night light in Bathrooms,, lights are to Bright just to use the facility after bedtime... 18 January 2015
Rated 3.0 out of 5.0 by Convenient but a bit worn Convenient to Universal with free shuttle and breakfast included. Hotel is a bit worn and could use some work. 18 January 2015
Rated 4.0 out of 5.0 by Fair Value If on vacation, this hotel is a fair value with excellent location and dining nearby. For business travelers, you may wish to select differently (due to noisy tourist guests and small rooms/aisles). Staff is friendly and rooms are standard - clean, and beds are comfortable. 12 January 2015
Rated 3.0 out of 5.0 by Adequate room Room served our purpose. Mattresses were only fair and room decor and carpet are in need of refreshment. Shuttle to Universal Studios of limited use--doesn't run throughout the day until park closing, ended up walking back to hotel at 10:00pm. 07 January 2015
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