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Rated 4.5 out of 5 by 82 reviewers.
Rated 5.0 out of 5.0 by Shuttle service the only thing that was missing was, a shuttle to the Citizen bank Area. We went there for the Cher concert. Holiday Express had no shuttle, we had to take a taxi which was very difficult because they were all so busy. We saw many shuttle form other Hotels picking up and transporting thier guests back and for the the venue. I would highly suggest this when there are large events at this location. It is less than 2 miles way from the Hotel. Thank you 10 July 2014
Rated 4.0 out of 5.0 by Wonderful Property, Reasonable Price I stay at this location each time I am in the Ontario area and love it. 03 July 2014
Rated 4.0 out of 5.0 This was a very comfortable and nice place. We really enjoyed our comfortable room, breakfast, beds and pool. However, when we went to check in we were told it would be another 2 hours, and this was at 3:00, to check in. This was not pleasant after we had already had to kill an hour, getting there at 2:00. We had traveled all day so we just wanted to get into our room and relax. We went out by the pool but we had to go into the restroom and dig stuff our of our suitcases and think about what we would need out by the pool while our suitcases were being stored. I think when we were paying for our time to start at 3:00 that's what it should be. We eventually got in an hour and a half later, instead of 2 hours. The staff was very nice and we got some kind of points on something but that doesn't do us a lot of good. We were very disappointed to not be able to get into our room when we expected to. 02 July 2014
Rated 5.0 out of 5.0 by Great location Stayed here for a couple nights for a business trip. I enjoyed the close vicinity to many things and my room was comfortable. 30 June 2014
Rated 5.0 out of 5.0 by Last Minute Travel Have stayed before at this hotel. But, it had been awhile. Just as nice & pleasant as last few times. Would stay again. 25 June 2014
Rated 5.0 out of 5.0 by Excellelent caring staff This hotel is a great example of why I stay at HIX's. I do not like HIX breakfast food offerings; this has nothing to do with this specific property or the staff. The specific property is a very nice clean place to stay. 24 June 2014
Rated 3.0 out of 5.0 by why does it need a title Very disappointed to pay that amount for a stay and then have poor breakfast choices. One day there was only 3 containers of yogurts (it was 6:15 am so it wasn't a time issue. The second day there wasn't any yogurt, the eggs were overcooked, and the only milk selection was fat free. I wouldn't call this choices. The breakfast bar attendant just shrugged these things off like they happen all the time 21 June 2014
Rated 5.0 out of 5.0 by Always excellent service This is my favorite hotel every time that I need to travel to San Bernardino for business or relaxation. The staff is great and the service always what you expect. This is the only hotel that I stay while in San Bernardino and sometimes I must drive more than 20 miles from my working site but I do not mind if I am going to stay comfortable and safe. Keep the good work. Maria L. Richardson 20 June 2014
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