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Rated 4.0 out of 5 by 129 reviewers.
Rated 5.0 out of 5.0 by Great Place Very accommodating staff, rooms were clean and comfortable. 26 September 2014
Rated 5.0 out of 5.0 by Great option in San Antonio We enjoyed the family suite while traveling with our son, DIL, and two grandchildren. It was a perfect option so we could help out with the children. The price was right, two cribs were complimentary, free wifi, free parking, and a reasonably convenient location all made for a great stay. The staff was friendly and competent. My only complaint was the last of adequate electrical outlets by the bed for our CPAPs. We had to go buy a power strip when the hotel didn't have one. Breakfast was quite good. Good variety. Excellent cinnamon rolls. There was not enough seating, but people were wonderful about sharing chairs and we made it work. Oh, and the property is totally NON-SMOKING! 25 September 2014
Rated 4.0 out of 5.0 by Muy buen Hotel El general el hotel es muy bueno, el cuarto que me asignaron muy comodo, nos impresiono a mi familia la comodidad del cuarto. Lo unico malo es la conexión inhalámbrica de internet. Los cuatro 4 experimentamos problemas para obtener conexcion en nuestros smartphones. 18 September 2014
Rated 4.0 out of 5.0 by AIRE ACONDICIONADO DEFICIENTE. El aire acondicionado no trabajaba adecuadamente o enfriaba mucho o no lo hacia; sugiero que se actualicen los aires acondicionados del Hotel 11 September 2014
Rated 3.0 out of 5.0 Noisy Room Experience was good, only problem we had was the room location. The end rooms furthest from the elevator were noisy due to a bar that was located across the street. Motorcycles and loud music past 10:00 PM. Close to downtown, walking distance of about a mile and half from Alamo 02 September 2014
Rated 5.0 out of 5.0 by Great Location This HI is perfectly located in downtown San Antonio. Easy ingress and egress from the highway. The rooms were very tastefully decorated. Excellent beds, pillows and sheets. 01 September 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff. Clean updated hotel that was convient to downtown. room was quiet and breakfast food was kept stocked. Staff was very friendly and helpful during my stay. 30 August 2014
Rated 3.0 out of 5.0 by Great Service!! My family and I arrived during the late night/early morning exhausted from a long drive. The staff was friendly and helpful and made us feel right at home. We were in our room quickly and the friendly staff continued throughout our entire visit. The room was good for the price and even thou the area was not the best being inside our room you feel that you are in the best part of town. Breakfast was the normal fake eggs and items such as that, but the cinnamon rolls are fantastic!! I would recommend this property to family and friends! 26 August 2014
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