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Rated 4.0 out of 5 by 451 reviewers.
Rated 5.0 out of 5.0 by Good service Great service. Pillows are awful, bring your own. Parking in the parking garage is not included in the nightly rate and the garage has a very low ceiling. trucks or SUV's will not fit. Limited above ground spots for large vehicles. 25 February 2015
Rated 5.0 out of 5.0 by Friendly staff and good hotel near downtown I went here for business and this hotel was great. The staff were all very friendly, professional and helpful. The hotel was clean, comfortable and within a very reasonable price range. The breakfast was very good with enough variety. I liked the central location of the hotel and it was a safe and secure location. I would stay here again. 25 February 2015
Rated 5.0 out of 5.0 by Excellent Staff and Clean! The front desk staff were very welcoming and attentive to our needs. They were very willing to assist us in finding things to do and great suggestions for restaurants. The room was clean and spacious. The over all appearance of the Hotel was clean. 25 February 2015
Rated 4.0 out of 5.0 by Ok... Unfortunately Internet was horrible. Both regular and premium. Not enough hotel parking for guests, needed to park up the street. Regardless of member level. Unfortunately no fitness centre. While breakfast was as expected, the couple of times I went, things were not being replenished fast enough. All else met my expectations. 19 February 2015
Rated 4.0 out of 5.0 by Enjoyable stay Great friendly staff at the front desk, they were very helpful and answered all questions. Room was very clean as was the lobby. The only thing that could be improved would be to make the breakfast area larger, it was quite congested. 19 February 2015
Rated 3.0 out of 5.0 by Good Location - Needs Upgrading The location of this hotel is downtown ideal and that is why I use it. That being said, it is very dated and in need of many repairs and upgrades. As a platinum member the room I was upgraded to was small, had a huge hole in the ceiling of the bathroom, and the heating system dials, while functional, were impossible to read. It took some fiddling with the system to figure out what settings are ideal. I'm not sure if I was really upgraded at all. Being an older building the rooms are quite small - which is fine if all you want to do is spend the time in there to sleep. I do not think any room in the hotel is big enough for a King bed. TV selection was all analog - you'd think in a city like Toronto that high definition would be standard. It isn't The breakfast, as usual, was very good, and the staff are pleasant. If all you are looking for is location then this place can be recommended. If you are truly looking for comfort, amenities, and some space, this place isn't for you. Some money needs to get poured back into this hotel. 19 February 2015
Rated 4.0 out of 5.0 by great service The staff were friendly and efficient. The room was comfortable and clean although a little small. The internet was very slow and unreliable. Some of the TV channels did not come in very well, were fuzzy. Overall, the hotel was good and I would stay again. It is wha I expected for downtown Toronto. I was however disappointed with the internet service. 19 February 2015
Rated 5.0 out of 5.0 by Excellent Hotel Great location, staff was very friendly. Breakfast was hot and plentiful. Room was very clean! 19 February 2015
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