Rated 4,3 out of 5 by 303
Rated 5,0 out of 5,0 by CAcruisers Overall satisfied
We were happy with all aspects of the Hotel, excluding the absence of the Concierge.. We will recommend this Hotel if the opportunity presents itself.
20. Juni 2014
Rated 5,0 out of 5,0 by Bert-A1 Good stay, travel goals achieved!
Enjoyed our stay! Staff was excellent! We met family who were travelling from Central America on way back to CA. Spent time "catching-up" at hotel and during touring of interesting areas near hotel.
20. Juni 2014
Rated 5,0 out of 5,0 by AnaIR7 Great Staff
The staff make it very easy to check in and out. They ae friendly, polite and very helpful. When going to miami for business we always stay at the Crowne Miami. Great price.
18. Juni 2014
Rated 5,0 out of 5,0 by Fred 49 Very nice, clean and comfortable
The Crowne Plaza Hotel near the Miami Airport is a nice place to stay, weather you are in town for business or a lay over for your cruise. The staff is helpful and eager to please. There is a nice lounge to relax. I would stay here again.
16. Juni 2014
Rated 5,0 out of 5,0 by CLSG6807 Friendly and Clean
My husband and I stayed here for one night before we had to catch a plane in the morning. Every staff member we came into contact with was friendly, and always offered to help us if we needed anything. The elevators have a security feature where you have to put your key card in before you can select your floor. I felt that was a nice touch to make guests feel safe. Our room was clean, the bed was comfy, and the big screen tv was nice to watch the NBA finals game on. Parking seemed secure, and we weren't worried about our car. Overall, this was a great hotel and stay. It was very convenient to the airport. Thanks for a great experience!
16. Juni 2014
Rated 5,0 out of 5,0 by Star1974 Very Good experience
-Airport shuttle departed hotel leaving us behind
-Engoy the sleeping kit at the rooms, specially the feet cream
10. Juni 2014
Rated 5,0 out of 5,0 by collyk You feel like they want you to have a great sleep
I loved the aromatherapy kit to help customers sleep. It made me feel very cared for by the hotel. Staff were extremely helpful and genuinely seemed to care about my experience. The room was clean and comfortable. I enjoyed much of the decor in the public areas. The bar was friendly and service excellent as I had a late dinner there. Overall a great experience.
10. Juni 2014
Rated 5,0 out of 5,0 Excellent but....
I stayed at the hotel for one night on a business trip and had a great time. The only issues I had was the bathroom situation. It could have used a little more cleaning. Other than that, the room was great for the price. Especially since its close to everything.
10. Juni 2014
Rated 4,0 out of 5,0 by dsip Staff seemed genuinely happy to help with any questions or issues.
We felt comfortable trying out the variety of restaurants after talking with the gentleman tthat checked us in. He was very informative and gave us great hints. We also felt the staff was very accommodating to our needs. (Extra towels, Wifi help, coupons, directions and ride to cruise ship)
8. Juni 2014
Rated 3,0 out of 5,0 by IlynO too much light in the room
Everything was great aside from the fact that the door was not fitted properly which let A LOT of light in the room, not allowing me to sleep. If this is not an issue for you, I would definitely stay here!
6. Juni 2014
Rated 4,0 out of 5,0 by plitz123 Übernachtung direkkt am Flughaveb Miami
DIE ZIMMER SIND GROSS UND MODERN. DER KOSTENLOSE ZUBRINGER VOM FLUGHAFEN UND HOTEL WAREN OHNE BROBLEME
5. Juni 2014
Rated 5,0 out of 5,0 by Ti156 Great Choice!
Great value & choice that fit our needs to a T. This hotel was awesome!!!
3. Juni 2014
Rated 1,0 out of 5,0 by DonTX Bad Experience this stay -
I normally love the Crown Hotels however this stay was substandard. Front desk had a difficult time finding me in the system (45 mins to check in), Internet was VERY VERY slow, could not even do the work I needed to do, yes it was free internet at .500 MBS. Room was not cleaned correctly, coffee left in cups, did not clean coffee maker. Cancelled wake up call service 4 times and it continued to call me - Front desk and bar personnel talked with each other while I waited for service! Overall experience was bad!! Did NOT get my points for my stay because it was pre-paid by my company even though I made the choice to stay there~
2. Juni 2014
Rated 5,0 out of 5,0 by fernandom Good and Convenient
I selected this hotel because I had an international flight in the morning and was worried about the risk of having problems. I liked the hotel. The region is not very good, but it was not importante. The only think I did not like was the lack of a Jaccuzzi to spent some minutes to rest...
2. Juni 2014
Rated 4,0 out of 5,0 by Ksy92 Muy buena relacion precio/calidad
Buen hotel, el personal super atento.
2. Juni 2014
Rated 5,0 out of 5,0 by Alf66 Enjoyable experience
The staff made this short stay a pleasure
Hany for the Airport
1. Juni 2014
Rated 5,0 out of 5,0 by Shelly S Miami Beach Trip
Very nice hotel. Everything seemed new and well maintained. Miami Beach was only 10 miles away. There is also a movie theater next door to the hotel that you can walk to. We booked on line directly through Crown Plaza and got the parking rate for $6 per night (otherwise parking is like $13 per night).
31. Mai 2014
Rated 4,0 out of 5,0 by calcasey Experience
All was good but we were disappointed as a Holiday Inn Group member, breakfast was not included. This was very unusual; but when we asked the staff, we were told the policy had changed for Crown Plaza. Why??? Are we members of the 'group' or not ?!?
29. Mai 2014
Rated 5,0 out of 5,0 by Canada77 Nice stay
I appreciated a great deal the help that the front desk provided. I had a longer than normal stay as I travelled between two countries for work. I had computer problems that I had to take care that I needed help with. Also as I was staying longer than normal, I wanted some assistance in finding out things to do and how to get there. On both accounts the staff was great. For the computer I was actually in contact with the staff before I arrived to speed up the repair. For an airport hotel there is a good selection of restaurants in the surrounding area.
28. Mai 2014
Rated 5,0 out of 5,0 by Mick777 Clean, comfortable, convenient
Nice room, friendly staff, convenient to restaurants and area attractions
27. Mai 2014
Rated 4,0 out of 5,0 by PACHI UNA BUENA EXPERIENCIA MAS EN EL CROWNE PLAZA HOTEL
REGRESÉ AL CROWNE PLAZA HOTEL-MIAMI INTERNATIONAL AIRPORT DESPUÉS DE MAUCHOS AÑOS;
Y REALMENTE ENCONTRÉ UNA MAGNÍFICA ATENCIÓN Y ATMOSFERA.
EN EFECTO, ADEMÁS DE SU MUY BUENA Y CENTRALIZADA UBICACION EN MIAMI, ENCONTRÉ UN RECIENTEMENTE MODERNIZADO HOTEL, QUE SE DISFRUTA DESDE EL INGRESO AL MISMO, HASTA POR SUPUESTO EN LA HABITACIÓN.
LA ATENCIÓN DEL PERSONAL MUY CORDIAL I COLABORADORA CON LAS PREGUNTAS Y NECESIDADES DEL HUESPED
EN RESUMEN UNA BUENA ESTADÍA QUE ME INVITA A REGRESAR CADA VEZ QUE PUEDA, Y RECOMENDARLO A FAMILIARES Y AMIGOS
27. Mai 2014
Rated 5,0 out of 5,0 by ATLgirl Exceptional Airport Hotel
This Crowne Plaza is exceptional! It has just recently been renovated and it is stunning. The new fitness center has floor to ceiling windows overlooking the pool area and provides a fabulous view while you are using the equipment. I had the best wings ever in the lobby bar and it has great atmosphere. We were at a week long meeting, and the banquet staff was always keeping our refreshments ready and freshened and we never heard them in the back of the room. Our lunches were delicious.
I had a small problem with my shower and the engineer was at my room in less than 10 minutes and fixed it right up. I never passed an employee without a smile and a greeting. I will stay here whenever I'm in Miami - I could walk to numerous restaurants as well.
26. Mai 2014
Rated 5,0 out of 5,0 by Kat03 Best Room I've Ever Had at a Great Price
I did a lot of reviewing of trip advisor reviews and pricing before choosing Crown Plaza Miami International. I only needed a room for the pre-cruise night and normally I do the cheapest, "I only need a bed" place I can find but this time I decided to treat myself. I got a great deal and the room was WONDERFUL. An added bonus was the free shuttle from the airport to the hotel AND the ability to shuttle from the hotel to the cruise port for only $15 which I'm sure was less than a taxi. And, the shuttle dropped us right at the ship which was great for me since I was having back pain issues and it was hard to walk more than a short distance. The hotel was clean and comfortable. The staff was great. I enjoyed a nice meal in the lounge. The room was just as pictured online. Definitely worth the time I took to "shop" online to make the choice. This was also the only hotel that the "most recent five" reviews on trip advisor had all 5 positive. The others I looked at had at least 1-2 negatives in their most recent 5 reviews.
25. Mai 2014
Rated 5,0 out of 5,0 by Paul T. M. Excellent
It was excellent. Checked in around noon and was recognized as
Gold Elite. Mentioned to the lovely lady in the reception that we
had a 7pm flight next day and she gave us a 4pm check-out.
Had dinner in the evening and again nice attentive staff. Also like
to mention the young guys in the parking office, correct and polite.
Nothing negative? No fried eggs at the breakfast buffet, but what a
Total experience = excellent
19. Mai 2014
Rated 5,0 out of 5,0 by balunbustingbear Perfect stay before the cruise
A very good hotel before the cruise. Close to the airport, easy access to the port of Miami. Very very friendly staff at check in, in the restaurant, at the bar in the evening and especially the bell man who helped me get taxis. The pool area is calm, relaxing and a nice place to be away from the hustle and bustle.
12. Mai 2014
Rated 5,0 out of 5,0 by KAZmiester Excellent stay and dining for business's stay.
Very comfortable bed, excellent staff and an excellent meal at the hotel. One of my favorite stays in Miami.
11. Mai 2014
Rated 2,0 out of 5,0 by Johana Awful service
We arrived with 2 kids and 5 luggage pieces and no one to help... My husband had to get the trolley by himself and load the luggage. Take it to our room and no one helped.
The receptionist wasn't very helpful with guiding us around re transport.
Then when we needed help with a situation that arose the person who said was the manager said she couldn't help. My husband worked in hotels before and he knew that they were able to help but the lady couldn't and wouldn't help us.
Overall awful experience.
7. Mai 2014
Rated 5,0 out of 5,0 by sallyjayenc Great Staff, clean hotel
These guys are awesome. : ) I am away from home alot, they really do make it welcoming. thanks
6. Mai 2014
Rated 2,0 out of 5,0 by Darryl27 Reception
I have stayed at a number of Crown Plaza locations and have found the staff at most very good, however this was a completely different experience. The restaurant and housekeeping staff were good on average however the front desk staff were found to be lacking in both helpfulness and eagerness to make a guest stay enjoyable.
The hotel was good, location convenient and food was enjoyable. Based on reception and front desk I would not recommend this location when there are a number of other hotels near by.
5. Mai 2014
Rated 4,0 out of 5,0 by NatGio Good Location and service
Location is good, ambience is good. No refrigerator, no oven are the only problems.
Rest all is very good
5. Mai 2014