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Concierge Photo
Kathy McClanathan
Chef Concierge, Les Clefs d’Or, USA

Insider Tips



Because Chicago is still growing and earning its reputation as a vibrant city there has been a tremendous influx of restaurant openings. Many great Chef's have been lured by the possibilities of our city.
Experience modern comfort with a touch of 1920’s splendour. This lovingly restored Chicago luxury hotel was once the 1929 Medinah Athletics Club. Part of Michigan Avenue’s architectural elite, luxury details include ENO for wine tasting, recreated gold leaf murals and an ornate pool once used by Tarzan actor Johnny Weissmuller. Discover the best of Chicago within walking distance of museums, upscale shopping and theatres. Navy Pier, Shedd Aquarium and Oak Street Beach are minutes away.

Guest Reviews

Anywhere Check-In is a simple process that will help you start enjoying your travel earlier.


  • Restaurant & Lounges

    Befitting its exclusive North Michigan Avenue address, the InterContinental Chicago Magnificent Mile offers some of the best downtown Chicago resta...
  • Amenities & Services

    One of Chicago’s largest hotel fitness centres energises you with a state-of-the-art cardio room, a strength circuit, free weights, personal traine...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Chicago Magnificent Mile

  • 505 North Michigan Ave
  • Chicago , IL , 60611
  • United States
  • Front Desk +1-312-9444100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Afrikaans, Arabic, German, Greek, English, Spanish, French, Hindi, Croatian, Indonesian, Italian, Japanese, Dutch , Punjabi, Polish, Slovene, Serbian, Tagalog, Chinese

Pet Policy

Pets are only allowed in the Grand Tower. There is a 100USD fee, 50USD which is refundable. Dogs and cats without size restriction. Pets must be kenneled when guests are out of the room.
Pet Deposit $100.00 per stay
  • Local Time

    8:59 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 34 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.0 out of 5 by 1231 reviewers.
    Rated 2.0 out of 5.0 by Customer service sadly not good. As an IHG Platinum for years, I have come to expect good things, especially from the more premium brands. I stayed here for work and was welcomed with unusually long check in. 1 person behind the counter and 1 person that just returned from a break. She asked if I had been waiting long. She must have known...cameras in the office maybe. I expressed I had...she apologized. I had purchased a package that included breakfast. I asked her if I needed vouchers. She said I was good because I was "in the system". Each moring the continental breakfast staff was truly annoyed by the fact we did not have vouchers. They had to call down to the front desk to confirm. People were behind us during this ineffecient process. On top of this, when we received our bill, breakfast was charged each of the 5 days at $72 a day. I had to call down to get this corrected. They promised to bring up a new bill. This never happened. My last morning, I skipped my free breakfast because I did not want to hassle to explain this away yet again. Upon check out, the lady asked about my stay. I told her that customer service was not a very good. She shyed away from this, but did apologize. She had to take the breakfast charges off my bill. Okay, so there are positives. Great location. Comfy bed. Nice amenities. But the lack of sincere effort on the staff this week sullied my experience. For $2000, there is much competition on the magnificent mile area. I recommend spending your money elsewhere. This property must have enough. Sadly disappointed. -aaron 27 March 2015
    Rated 5.0 out of 5.0 by Wonderful Stay I would recommend this hotel for anyone that want to experience being treated with the up most respect. Also this hotel location is outstanding to experience downtown Chicago. 26 March 2015
    Rated 4.0 out of 5.0 by Overall good hotel we had a quite good stay. my favourite was the indoor swimming pool even though i have not used it, but the facilites is just fantastic 26 March 2015
    • 2015-03-29T10:45:00.823-05:00
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