Rated 4.3 out of 5 by 414
Rated 5.0 out of 5.0 by Joe 42 Grumps
The room was excellent,but was pricy just for a doctor's visit.
May 3, 2015
Rated 5.0 out of 5.0 by Toasty50 Wonderful room wonderful food
The room my wife and I had is on the 12thvfloor. Very large but still a great value. The lights were nice and bright and the bed incredibly comfortable. We loved that the the bathroom had a separate shower. We had a terrific dinner at Table 45. Overall probably the best overnight stay we have had in a long time.
May 2, 2015
Rated 4.0 out of 5.0 by Toothbrush Delima Housekeeping Took my Sonicare Toothbrush
Forgot my Sonicare toothbrush in room. Called immediately upon discovering it was left. Housekeeping did not turn it in so someone got a new toothbrush at my expense!
May 1, 2015
Rated 5.0 out of 5.0 by Mark5756 Cleveland Clinic
Great place to stay. Delightful staff. Beautiful rooms.
April 30, 2015
Rated 4.0 out of 5.0 by Cathy MB Value
Very expensive. Used a tremendous amount of points. No consideration or discount for family member in hospital next to hotel. Sad.
April 29, 2015
Rated 4.0 out of 5.0 by st3701 Comfortable Room and Friendly Service
The room was very clean and comfortable. The staff was friendly. There are only two restaurants in the hotel. One closes at 6 and the other is a little pricey with a limited selection. If you aren't driving, eat before you go. There isn't anywhere to eat close by except the Cleveland Clinic (other than McDonalds and Burger King).
April 27, 2015
Rated 4.0 out of 5.0 by mostaza Excellent hotel, except that administration is inconsistent
Went to this hotel for a conference. Their in house service is very good and I felt comfortable there. At the time of check out, a grumpy receptionist told me in an unfriendly manner that invoice will be e-mailed to me. After a week, when you think that the inventory of things I consumed in the hotel were completed, the invoice has not received. I called a couple of times accounts receivable and they have not gotten back to me. Poor administration behind the scenes.
April 23, 2015
Rated 5.0 out of 5.0 by Doreen Rae Great location for Cleveland Clinic appointments
Love everything about the hotel except for the color scheme. The entire hotel has been redone in a cold white. When staying there for a medical appointment at the Cleveland Clinic (which is attached by skyway) it would be nice to have a nice warm color to comfort you in the room and hallways.
April 23, 2015