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Concierge Photo Concierge Signature
Giancarlo Airoldi
Chef Concierge

Insider Tips



Cleveland’s many attractions and neighborhoods are spread out over a large area including into suburbs and are best visited by car, bus lines, or if you want make sure that everyone has a fun time with out getting lost, we would suggest you leave your car with us and instead take one of our private limousines.
Experience every modern comfort and luxury next to University Circle cultural and arts district. This Cleveland hotel near Cleveland Clinic is within easy reach of Legacy City Village and the Rock and Roll Hall of Fame. Stroll among historic buildings, parks and museums or see what’s on at the theatres. If rest and relaxation is your aim, take comfort in the hotel’s spacious luxury suites or sample the hotel’s fine-dining choices, from freshly prepared sushi to the finest international cuisine.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Table 45 Restaurant and Bar break new ground with world cuisine, creative cocktails and a hip environment. The North Coast Café has breakfast and l...
  • Amenities & Services

    Our fitness centre features the latest Life Fitness equipment, free weights and a sauna. Fresh fruit and personal TVs are welcome extras.

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Our Renowned Spas

2 Star Certified Green Restaurant

Table 45 Restaurant located in the InterContinental Cleveland Hotel receives recognition as a 2 Star Certified Green Restaurant by the Green Restau...

Awarded "Best of the East" for 2011 from Meetings Focus East Magazine

The InterContinental Hotel Cleveland has been selected as a "Best of the East" property by Meetings Focus East Magazine. Readers of the magazine w...
  • 9801 Carnegie Avenue
  • Cleveland , OH , 44106
  • United States
  • Front Desk +1-216-7074100

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, English, Spanish, Finnish, French, Hungarian, Italian, Polish, Portuguese, Turkish

Pet Policy

The hotel does not accept pets except for service animals. There is no charge for service animals. The hotel will provide assistance with referrals to kennels for pet care and boarding.
  • Local Time

    11:17 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • US Dollar $ (USD)


    • Service animals allowed
    • 23 Room(s) with Accessibility Standards
    • Parking
    • Special Needs
    Guest Reviews
    Rated 4.0 out of 5 by 171 reviewers.
    Rated 3.0 out of 5.0 by Not near expectation We arrived late at the hotel due to problems on the road. The Valet was most courteous and helpful , as was the Bell Men. All restaurants in hotel were closed so we were told room service was open, which sounded like a great idea since it had been a long day. We search room for menu, Bellmen searched room also, no menu. We called room service and told them we wanted to order but we did not have a menu. They said they would have one sent up immediately. In a few minutes I receive a call from desk asking us to recheck room , as if I was a idiot. I explained even the Bellman could not find the menu, front desk hung up. I called back to room service since it now was even later and we needed to rise early in the morning for a appt. at Cleveland Clinic. I asked for them to just tell us what was on the menu, I was told too many entree to list,,, so I said "do you just have a Hamburger and FF..... yes was the reply,, so finally now after over a hr after arrival we were able to order a meal. It does seem a simple meal as such, costing over $56.00, should never have been such a ordeal to accomplish in a 5 star hotel. Also we decided to check out next day, MENU still had NOT arrived !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ,,We asked at the front desk to send for our bags in 10 minutes, in 25 minutes we called and requested again,this is what I expect from a 1 star hotel, not 5 star ! Also room was for 2 , why towels for 1? Window shade very hard to get to and operate .... not a 5 star feature. can not comment on amenities, nothing in room to tell us what they were. Do not know about IHG rewards were never offered. NO concern for detail ! Returning in August, will stay at another hotel 11 July 2014
    Rated 5.0 out of 5.0 by Visit to Cleveland clinic The location is perfect for a medical visit to Cleveland Clinic. Unfortunately the clinic is always our purpose for travel there. But, it is a lovely hotel with very good service and a nice restaurant. Great staff as well. 08 July 2014
    Rated 5.0 out of 5.0 by Beds were great and service was excellent This is our fourth (4th) visit, each for medical reasons. Each visit was made confortable and as enjoyable as could be considering the reason for our stay. 05 July 2014