Rated 4.6 out of 5 by 371
Rated 5.0 out of 5.0 by Jouson room make up
Recently I had booked a room for my guest to stay @ 912 1st day not issued but 2nd & 3rd days not room make up. I'm 100% sure my guest NEVER hanged any card outside the room. I hope hotel can put more effort on this type issue. I need only when we back to the room the room was well make up all towels....etc had been replaced. DON'T TAKE ACTION TO ANYONE, I just want to feedback so in future hotel service staff need to put more attention on this type of service.
13 March 2014
Rated 5.0 out of 5.0 by Dejun Very good
It's a very convenient hotel, especially when you are a platinum club member of IHG.
13 March 2014
Rated 5.0 out of 5.0 by Soman23 Great room and excellent service
This is my third stay at this hotel and I truly enjoyed every minute of it. Wincy Lo and her team at the Front Desk made my stay very comfortable and took care of everything from start to finish. I love this property as its just next to the MTR and very convenient for all purposes. It has a mall attache to it as well. Will come back again!!!
12 March 2014
Rated 5.0 out of 5.0 by yunyn 性价比很高
10 March 2014
Rated 5.0 out of 5.0 by Chenster Unexpected wonderful!
Upgrade to business suite room. Huge and beautiful.
07 March 2014
Rated 5.0 out of 5.0 by unkonw 酒店不错，比较满意的
06 March 2014
Rated 5.0 out of 5.0 by conwe Best value in Hong Kong
This hotel at the price I have booked provides the best value in Hong Kong. The service is adequate although the Club lounge is laughable. But with discount vouchers for main restaurants and promotions, as well as shopping mall attached to the hotel, it is not important after all. But you may think twice about booking the Club room. At the price range I will come back to this hotel any time.
04 March 2014
Rated 5.0 out of 5.0 by 快乐sy 很好的酒店
03 March 2014
Rated 5.0 out of 5.0 by Silverfox69 An excellent new Hotel
Crowne Plaza, Tsuen Kwan O, Hong Kong
It is not often nowadays that a visit to a Hotel can give you a pleasant surprise, as it did with our stay at the Crowne Plaza. I was on an unexpected week’s trip to Hong Kong and needed a place to stay that was both up to date and a fair price. This the hotel certainly does. It is located on top of two plazas at Tseun Kwan O, MTR station which is directly below. They have the unlikely name of “Popcorn 1 & Popcorn 2”. Getting to Central Hong Kong or T.S.T by MTR takes only 20/25 minutes.
Both plazas have all the expected shops, a food court and a modern Cinema showing latest releases, so if you’re stuck at the Hotel for the evening there is plenty to check out directly below.
Which really brings us back to the reason for this review, that being the Hotel. It has two main restaurants, one the first floor the “Chefs Table”, and the roof top (47 floor) there is “Cielo’s” an excellent Italian restaurant, specialising in Spaghetti, Pasta and European food, the emphasis on Italian. The appetiser buffet is one of the best which is available for diners and residents who use the adjacent Club Lounge for their happy hour. The Club Lounge is a big disappointment for those used to a Holiday Inn or Intercontinental Club Lounge. Being a quite small room with just a few easy chairs and library. Certainly not worth paying extra for. However both of the restaurants offer healthy discounts to residents during their stay.
Getting back to the Chef’s Table, I was very pleased and surprised to find the breakfast buffet as one of the best I have been to for a long time, especially pleasing was the eggs Benedict and smoked salmon. There is a complete range of both European and Asian food available. The evening meal is either a buffet or A La Carte, each month there is a different theme for the food and whilst there we had Korean and Thai food. I ate there several evenings being very happy with the menu and they served salmon exactly as I requested. I also ate in the Italian restaurant on two occasions and was pleased with the food presented. One thing however, out of 8 meals in these places, I had to send the bill back for revision, mistakes are there and need to be checked. There of course plenty alternates in the Plazas but I was very happy with the Hotel food.
The rooms are amazing both from the view to the facilities in them. The bed was probably the most comfortable bed I have ever stayed in at any hotel. The rooms are quite large and amenities all that one would need. Large H.D. TV with plenty of channels to choose from. Bathroom with both shower and bath was quite large and the glass separation between that and the bed room could either be left open or a blind lowered down to make separation complete. Little things make a room and the night light to enabling one to get to the bathroom without kicking a toe against the furniture is a must which so many hotels seem to forget, I now carry a small torch with me. The C.P night light was very good.
Overall, this is a wonderful new hotel available in Hong Kong and I shall certainly return on further visits. Highly recommended.
01 March 2014
Rated 4.0 out of 5.0 by DOVES Comfy bed
Modern and clean amenities, comfy bed, no noise from nearby rooms. Air-conditioner with heater function, so good for stay in winter months.
01 March 2014
Rated 5.0 out of 5.0 by HongKongVisit Great Experience
Everything was a great experience. I let the hotel know beforehand that I was going on vacation for my honeymoon. Room service called my room to tell me that they wanted to bring us a bottle of wine and flowers. The staff was really friendly. Overall, I was extremely happy with this hotel!
27 February 2014
Rated 4.0 out of 5.0 by Newmethod Mr.
The hotel should give more attention to the customer when asking for assistance for airport tax services etc.. Also the counter staff should have better knowledge to handle premium customers with better attention.
18 February 2014
Rated 5.0 out of 5.0 Nice Room
We enjoy three days vacation in this hotel. It has bigger room than others I once stayed in Hongkong. And the room is new, clean, and quiet. It's very convenient to the metro, exactly the metro station is just below the hotel. There are several shopping malls around the hotel.
11 February 2014
Rated 5.0 out of 5.0 Our Memorable Experience
It was our first time staying in this hotel as we wanted to be closer to our relatives who are living in Tseng Kwan O during Chinese New Year holiday. It was a lovely surprise to find that it was so close to the MTR station. Everything is easy and within our reach, such as going for breakfast, afternoon tea, dining, shopping as all can be found in the shopping mall right above the subway station.
The room is unexpectedly huge in HK's standard and the staff services are excellent, very accommodating to meet our needs.
The gym is well equipped and the steam room is open till 11:00pm
We will definitely insider coming back next time!
10 February 2014
Rated 5.0 out of 5.0 by liujia945 舒适亲切 待遇优厚 性价比高
08 February 2014
Rated 5.0 out of 5.0 by Rick1234567 Nice stay, enjoyed the service
My second stay at this property. Nice location if you are looking for a quiet break from downtown at a very reasonable rate (yet only 4 stops on the subway station to downtown!). The duty manager promptly checked me in and I was very satisfied with the room, water, and fruit delivered to my room. Great staff, particularly the duty managers and regular concierge staff. All very, very good. Breakfast restaurant was very well stocked, great service, great food. I will be back soon!
07 February 2014
Rated 5.0 out of 5.0 by Terry81 Excellent facilities and great staff
I stayed for two days during a meeting. While I was there, the staff were excellent and the room was very nice. Unfortunately I left my Kindle there and the staff were extremely helpful at getting it returned. Thank you!
03 February 2014
Rated 4.0 out of 5.0 by John0125 nice stay
once again, comfortable and nice staff.
but recommend to have more variety on breakfast
02 February 2014
Rated 4.0 out of 5.0 by HahaKfk Electrical outlet
The upgrade to balcony suite is really nice. Overall, I like this hotel a lot. The only complaint on this hotel is the electrical outlets are not designed for international business traveller.
02 February 2014
Rated 5.0 out of 5.0 by 月亮先森 非常好的入住体验 已经推荐给朋友 并且已经做好下次预定
31 January 2014
Rated 5.0 out of 5.0 by christine.k GREAT
28 January 2014
Rated 5.0 out of 5.0 by John0125 comfortable bed and great service
comfortable bed and great service, clean, and like the fresh juice
28 January 2014
Rated 4.0 out of 5.0 by TL1NZ Always a good experience
This property is easily amongst the most friendly & good value hotel in Hong Kong. I stay there in nearly every visit despite the distance from activities.
The staff are helpful & friendly & shows caringness which is not easy to find in a place like Hong Kong.My membership with IHG always makes me fill the pleasantness of its membership programme.
I hope they keep up the good work.
27 January 2014
Rated 5.0 out of 5.0 by celinesh Nice Amenities with nice view
First time staying here on business trip, because the company's nearby.
Tranportation's beyond expectation,quite convient even going downtown.
Definitely would consider it next time even if for personal getaways.
25 January 2014
Rated 5.0 out of 5.0 by Solowingpixy excellent stay
well treatment for IHG member . even it is reward night.
20 January 2014
Rated 3.0 out of 5.0 by Daniel11123 Room Clean but Service needs to improve
Service at front desk (Ambassador Member) needs to be improved. I had to wait over 10 minutes for staff to come member section because other staff were serving regular sections and answered the call...
The gentleman served at the morning buffet section was very rude. The food quality is normal.
19 January 2014
Rated 4.0 out of 5.0 by JFung nice stay and relaxing
everything was good including the location, room size, cleanliness, and noise isolation. the only thing make me feeling bad is the staff from the car park. I clearly mentioned to him that I will park the car here and check-in, then leave my luggage to the room, it take around 10-15 mins to make it done, I do ask for how many mins the free parking, he just say it's free if I wont stay long. Finally it take 25 mins to get my room then I go to my room and leave my lagguge and going down to get my car, it make me suprise that the staff ask me to pay for $30 or $40 for parking, i really want to argue with me but I dont want to ruin my mood so I finally pay for it.
But i still wanna reflect it to the management to control the quality of your staff no matter they are a top management or just a worker. My flat only 5 mins apart from the hotel, it really make my 5 starts staying lower to 3....
18 January 2014
Rated 5.0 out of 5.0 性价比还不错，honeymoon还升级到了40楼的行政楼层
15 January 2014
Rated 5.0 out of 5.0 by encoder 满意的酒店
15 January 2014
Rated 5.0 out of 5.0 by cknick convenient and
location was perfect for me to go hiking in Xaigon, near the bus station and metro, two shopping mall nearby. the room was also great , it's big, compares to other hotels in HK. but the swimming pool‘s small. staff are nice
13 January 2014