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InterContinental Johannesburg O.R.Tambo Airport

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Hotel Reviews for InterContinental Johannesburg O.R.Tambo Airport
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
97%
Recommend This Property

Overall Experience

4.7

based on 343 reviews
97%
Recommend This Property

Ratings Breakdown

343reviews

  • 5 Stars
    277
  • 4 Stars
    48
  • 3 Stars
    14
  • 2 Stars
    3
  • 1 Stars
    1

Brilliant Luxury Hotel on Airport

By

2月 06, 2016

platinumelite

Just 5 mins walk from International Arrivals so could not be better located. Sumptuously furnished room with very comfortable bedding.

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How a layover stay should be

By

2月 04, 2016

I did not have great expectations from this one-night stay at the airport, but was I pleasantly surprised! Of course the location of the hotel is very convenient, but the quality of the room and the amenities coupled with the Ambassador benefits were simply outstanding, and made me forget that it was an airport hotel!

We got upgraded to a King Executive which is a really nice and even luxurious room. The amenities were great, including a decent espresso maker and many freebies (cookies, chocolate, water). I was offered a choice for the Ambassador welcome gift and selected the cheese plate. This was in addition to another small Ambassador gift waiting for me in the room which was really appreciated. The icing on the cake was the small gift for my toddler (a stuffed animal). It really made her evening special. Thank you for that!

The indoor pool looked spectacular in the evening, and the breakfast was nice, too. While they can certainly improve in the level of service at breakfast, everything worked out all right eventually. Not having to order the scrambled eggs but making them readily available at the buffet table would probably save them some time.

We also received a late check-out and upon the excellent suggestion of the concierge we could spend a few more hours in the nearby water park which gave us a last opportunity to enjoy summer before returning to the snowy north. Overall, we really enjoyed our stay here and I will always make this hotel my choice for JNB layovers.

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“Convenience? Comfort? Good food? Yes - and within "transit distance"!”

By

2月 03, 2016

club

If you find yourself either transiting through Joburg or only in town for a short amount of time and want to be close to the airport, look no further than the
InterContinental Johannesburg OR Tambo Airport.
Convenient: literally a stone's throw from the arrivals exit; save time in the morning when you want to crawl out of bed and make your crack-of-dawn flight out of Joburg.

The lobby, public areas and the rooms are modern, comfortable and elegant - in line with the ICH aesthetic. The rooms are comfortable, well stocked, and quiet. The (pleasant) surprise for me, was the food - both the room service (which is available around the clock) and the breakfast offerings were far from the typical or the expected! Boerewors roll and Bobotie on the room service menu! A gorgeous spread of cheeses, fruits, baker's basket in the breakfast buffet, not to mention Biltong and Droëwors!
May i remind you, dear reader, that this is *an airport hotel*? I know where i'm staying, next time i transit through Johannesburg!

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Great stay!

By

2月 01, 2016

club

My husband and I were only staying for a brief time (coming from safari and leaving the next morning at 7am). We chose this hotel for the convenience of the location being at the airport's international terminal, but were pleasantly surprised by how nice it was and wished we had more time to stay there. The bed was extremely comfortable and room very clean and well appointed. We would definitely stay here the next time we are in Johannesburg!

Posted byHotelStaff
2月 04, 2016
Dear Pappas24 Thank you for your recent stay with us and for taking the time to post such a kind review. I am so pleased to see that we impressed you with not only our location but also our services and facilities. We hope that your next stay with us is a longer one! Best regards Vera Jackson Guest Relations Manager
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Pit stop on my way to Durban

By

1月 27, 2016

club

Good overall satisfaction of the hotel and it's
facilities for my needs as I didn't need to
travel into Johannesburg
Good access to local malls and one had the
Gautrain at the airport should the guests need to get into
Sandton or Pretoria
The beds and the room are so quiet that it is like being
in another world considering how close O R TAMBO is

Posted byHotelStaff
2月 04, 2016
Dear free spirit 1 Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and found our services and location to be convenient. I'm looking forward to having you again as a guest in our hotel. Best Regards Vera Jackson Guest Relations Manager
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Brilliant Gateway to Southern Africa

By

1月 25, 2016

We bookended our stay in Southern Africa with two stays at the Tambo Intercontinental. The plan worked brilliantly! After a 17 hour Christmas eve flight from Atlanta, we were able to literally walk out of the departures and our hotel was right there. This was especially helpful on outbound flights as the hotel's baggage porter was able to take our luggage all the way to the airline baggage check for us. The train station is also in the airport- only a 12 minute ride to Sandton. The Gym was top notch with a swimming pool overlooking the airport and excellent steam room. Tammi and her staff at the Spa on the top floor were amazing - definitely recommend their massage treatments before an international flight. As an IGH Reward member we received free snacks, unlimited bottled water and a 4 PM checkout! The rooms were wonderful- very comfortable, completely sound proof + complimentary wine and expresso. Quills restaurant was superb! The 24 hour business center offered Free internet and printing - not just for our boarding passess..everything was complimentary. We also booked an eye opening tour of Sowetto through the hotel's Concierge. Don't make the mistake of missing a stay at this hotel on your next African Safari - it's the perfect venue to adjust to the new time zone, climate and African culture. The hospitality was amazing- and we recommend this world class hotel to everyone!

Posted byHotelStaff
2月 04, 2016
Dear Rox Beach Thank you for staying with us and your comprehensive feedback which is greatly appreciated. I am glad you had a good stay and I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your comments have been communicated to the team. I hope to be able to welcome you back in the not too distant future. Kind regards Vera Jackson Guest Relations Manager
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Excellent staff

By

1月 15, 2016

club

All of the hotel facilities were in line with the levels I have come to expect from Intercontinental Hotels. The staff, however, exceeded my expectations. Everyone we encountered was friendly, efficient and nothing seemed to be too much trouble.

Posted byHotelStaff
1月 18, 2016
Dear sw1926 Thank you for your recent stay with us and for taking the time to complete a review. You wonderful comments will definitely be passed on to the team. We are so pleased that we surpassed your expectations and we hope to welcome you back in the near future. Kind regards Vera Jackson
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Excellent and convenient

By

1月 14, 2016

club

Really nice hotel, so well positioned and great place for rest and fine food

Posted byHotelStaff
1月 18, 2016
Dear Anonymous We always enjoy hearing from our guests so thank you for taking the time to post a review. I am pleased to see that you enjoyed our location, services and facilities. We do hope to welcome you back when you are next in Johannesburg. Best Regards Vera Jackson Guest Relations Manager
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Stay at Johannesburg OR Tabmo

By

1月 14, 2016

As always, excellent, friendly staff and generally very good service.

I'd definitely come back.

Posted byHotelStaff
1月 18, 2016
Dear Mike Thank you for staying at The InterContinental recently and I am glad that we managed to impress you with our services and facilities. I look forward to welcoming you back when next in South Africa. Kind regards Vera Jackson Guest Relations Manager
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Beautifully refurbished new rooms

By

1月 13, 2016

club

Staff at this property always goes out of their way to make your stay confortable. Porters + Concierge team are commendable!
the recently refurbished rooms are modern yet elegant and cosy. The indoor pool, steambath and a massage at the spa will take your jet-lag away instantly;

Posted byHotelStaff
1月 18, 2016
Dear Bolognaemz Thank you for your kind words and loyalty to our hotel. We are pleased that you enjoyed our newly refurbished rooms and that we can provide you with an oasis of relaxation when away from home. We look forward to welcoming you back. Best Regards Vera Jackson Guest Relations Manager
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A1 for convenience.

By

1月 12, 2016

An excellent airport hotel - but please make your surveys shorter, they are much too long for the results to be meaningful

Posted byHotelStaff
1月 18, 2016
Dear Delayedpax Thank you for taking the time to post a review. You comment regarding the length of the survey has been duly noted and we thank you for this valued input. Best Regards Vera Jackson Guest Relations Manager
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Can't beat the location

By

1月 12, 2016

platinumelite

Across the street from Tambo International Arrivals Hall, it is a wonderful hotel in an ideal location. Staff and facilities are Intercontinental across the board. Breakfast buffet sets her standard.

Posted byHotelStaff
1月 18, 2016
Dear HappyFlyer45 We always enjoy hearing from our guests, so thank you for letting us know about your time spent with us. Our location definitely adds to the convenience factor and a good night's rest is surely in order. We hope you enjoyed your time in Africa and hope to welcome you back soon. Best Regards Vera Jackson Guest Relations Manager
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