Rated 4.6 out of 5 by 83
Rated 5.0 out of 5.0 by fb77 Amazing Getaway Spa Resort - Views to die for!
Excellent accommodation, food, staff, swimming pools, gym, spa,.... 40 minutes from Chaweng but worth the extra distance for the views to Five Islands. The facilities are all 5 star and the atmosphere in this hotel is very good. Value for money. We also stayed 5 nights in a villa only with private pool hotel 10 minutes further south and paid more than double for a much poorer hotel experience. We will return to this hotel in the future.
19 July 2014
Rated 5.0 out of 5.0 by Cat79 Excellent holiday and brilliant service
The location, the service and the hotel were brilliant
16 July 2014
Rated 3.0 out of 5.0 by chocchip Insincere Front Reception
IMPROVE STAFF TRAINING. This is my 2nd time there. All the concierge services were slow like my previous stay. The front reception was still too tough to deal with - they didn't have service mind, insincere and always lied to guests. This time I came with a group of company on a meeting. Some people stayed for 2 nights but some people stayed for only 1 night. Most of my colleagues who stayed for 1 night already checked out early in the morning for city tour. There was only me who stayed at the hotel for the evening flight, so there were plenty of rooms available for new guests. I asked for late check-out but, again, the lady at the front reception lied to me they really needed my (this) room. So I informed her I was a Priority Club member, then she immediately agreed for a 2pm late check-out. This was very stupid.
The worst experience was at 2pm sharp, there was a bell ring in front of my room while I was getting dressed. Then a man used his key card to break into my room immediately after the ring, while I was undressed and also didn't close the bathroom as I thought I was alone with the door locked. He apologized and when I checked out and waited at the library, a lady came to say she was so sorry. THIS REALLY INTRUDED MY PRIVACY. And this was also like my previous stay that anyone could break into my room.
14 July 2014
Rated 5.0 out of 5.0 by JEROMEB Best hotel ever
Amazing hotel experience.
Especially the french cook chef !
13 July 2014
Rated 5.0 out of 5.0 旅行的意义，难忘的回忆
12 July 2014
Rated 5.0 out of 5.0 精彩的旅行
11 July 2014
Rated 5.0 out of 5.0 by Nicoros 景色绝美，服务很棒
03 July 2014
Rated 5.0 out of 5.0 Magical experience at the Intercontinental
We had a wonderful family experience at the Intercontinental, and will definitely think about staying here again when we next visit Koh Samui.
The service was simply excellent and the two bedroom panoramic suite was more than we could have ever imagined it to be. Thank you!
30 June 2014