Rated 4.5 out of 5 by 45
Rated 5.0 out of 5.0 by freddy30 a dream
All was perfect,: the hotel, the view, the staff, the breakfast buffet, the Flames restaurant with so good menu !
I appreciate specially the attentions when you stay on the beach/swimming pool !
I'll be back for sure.....
04 December 2013
Rated 2.0 out of 5.0 by Madame1 This is no 5star hotel !
The facility is really very special and worth a visit but do not expect a service comparable to a real 5star hotel. The staff is lacking the knowledge of how service at a 5star hotel should really look like including local and foreign staff. Local staff hardly understands English e.g. I ordered English Breakfast as in-room service but had to send the waiter three times back to receive everything which was supposed to be included acc. to the menu. Next day same with Continental Breakfast. Do not expect amenities to be re-filled without you asking etc. I stayed 15 nights and I could go on giving you more examples but it would take to long ... not worth paying 5star prices !
30 November 2013
Rated 5.0 out of 5.0 by davidasia Great Escape
My wife and I spent three days and two nights at this beautiful resort in southern Thailand. It was at the end of a two month tour of Asia and we are so thankful for the time we spent here. The staff was great. The resort was beautifully located. The food was delicious. Everything is great about this resort. The resort is about 1 hour from the airport, but other than this it was a worthwhile escape before returning to the US.
24 October 2013
Rated 4.0 out of 5.0 by percival1 A quick break
The food is great. The people are great. The rooms and pool and beach are great. The only down side is they need 2 more buggies to get you around. Waiting all day to move around the resort is no fun.
23 October 2013
Rated 5.0 out of 5.0 by Standnthis Great stay
I informed GM too
Need much better concierge service, English speaking staff at concierge
And your food and beverage prices are too high. At least makes you feel that way. I was expecting 20% less. Room rates are good.
It was a great vacation though. Thank you.
19 October 2013
Rated 5.0 out of 5.0 by Emily623 Nice Hotel with great facilities!
At first I saw the review from other hotel booking site and didn't expect as good as this. There's some mistake on the booking, and I forgot to bring the coupon, but the staff had offered a solution quickly. The view at the lobby and restaurant for breakfast is breathtaking. The sunset was astounding! We were so sad that we hadn't planned our trip longer at this hotel. Just spending the day at the nice beach and enjoyed the sun was good enough. I've been staying at another top hotel at the same island, but that beach can't compare with this one. Breakfast is nice. Though the hotel is a bit old, but everything was clean and tidy. I had stayed at four Intercontinental before, and I can say that this is the most memorable one to me. Definitely will return when I go back to Samui.
09 October 2013
Rated 5.0 out of 5.0 by GrahamandNathalie Great View and Room
This was a second hotel on a two week break. It was a different product from the first hotel we stayed at in Koh Phanang but was non the less enjoyable. In fact the difference made the holiday overall enjoyable.
The stand out feature was the view and how architecturally the hotel was designed to make the most of it, whether in the common areas or the bedroom.
Sitting out under the moon and stars at night was as special a moment as taking in the day time view or the stunning sunset.
Facilities and location are one thing but the interaction of the staff is another and we felt that this was very good from top management down all being visible, helpful, reliable and friendly.
The hotel was not infallable but nor do we expect perfection and we were very happy to have spent our week here.
26 September 2013
Rated 5.0 out of 5.0 by stevenkaty Superb visit
Comfy bedding and linen
Safe limo ride
Friendly staff who always have a bright smile
Prompt buggy transfer
Stunning and breathtaking view
23 September 2013