Rated 4.6 out of 5 by 108
Rated 5.0 out of 5.0 by 血花魔情 酒店服务很棒
20 October 2014
Rated 4.0 out of 5.0 by koohiibaby Great personal Bulter service
Our stay at the 3 bedroom Napa villa was excellent. Our personal butler Teddy was very attentive and even help to settles our issues when we called him thru the hotel given mobile after his official working hours.
However, service from the frontdesk could be improved. We called instant service to ask for children amenities, slippers and bath robe on the first night and they told me they will check and get back to us. Subsequently, they called and inform that housekeeping is closed and they can only give me the amenities and slipper now and deliver the robes the next morning and to the door with only one set of kids amenities and slippers when its very clear in their records that there are two kids.The robes did not appear until we complained to our butler in the afternoon.
The next night, we are waiting for the delivery of the photos from elephant trekking. As we are told they will deliver at 9 plus pm, we called at 10pm to check if it has arrived and was told it was not and we were asked to wait till 11pm as usually they will deliver at that time. Again they say its not here. We got worried and called the vendor to verify and was told that they delivered at 9.30pm. We quickly called front desk and again they said there is nothing there for us. We panicked and called our butler who is already off duty on the mobile as we are leaving at 7.30am the next day. Our butler called back and checked with them and within 15 mins, the photos were delivered at our doorstep. We are truly grateful to our butler for his excellent customer service.
16 October 2014
Rated 5.0 out of 5.0 by Tanglz Breathtakingly Beautiful ... Magical Memories
WOW is all I can say!!!
My husband and I decided in 2013 to organise a destination wedding
13 October 2014
Rated 5.0 out of 5.0 by Jack2016 Honeymoon stay
My wife and I thoroughly enjoyed our stay at the Intercontinental – Samui Bann Taling Ngam Resort. The hotel was so amazing, with breathtaking views of the sea and beaches nearby. The staff were very friendly and knowledgeable and the room and entire hotel was absolutely impeccable. The food and bars were just as amazing.
Thank you for making our honeymoon stay so memorable!
10 October 2014
Rated 5.0 out of 5.0 by Simon1981 非常棒位置和服务的酒店
08 October 2014
Rated 5.0 out of 5.0 by weiyi 环境舒适
05 October 2014
Rated 5.0 out of 5.0 by MTA77 Staff attitude at IC Taling Ngam Resort
All the Staff were excellent, because of my mobility issues they were always there to offer help with myself and my wife as we moved about the Hotel. They were particularly helpful when we had to change rooms because there were too many stairs. We should have taken the advice given to us by the staff at as we checked in!
Although the hotel was not designed to be wheelchair friendly, there were some problem areas but the staff were always there to help. We did not have to ask, they all appeared to offer help without having to be asked, particularly when I had to be moved off the beach during the sudden rain shower!
01 October 2014
Rated 4.0 out of 5.0 by SJL69 The perfect location for a wedding
We attended the Samui Baan Taling Ngam resort for a wedding. It was the perfect location with stunning views and attentive staff. A memorable experience!
30 September 2014