Rated 4.6 out of 5 by 159
Rated 5.0 out of 5.0 景观很好，服务周到
05 March 2015
Rated 3.0 out of 5.0 景色诱人服务需要改善
01 March 2015
Rated 4.0 out of 5.0 by Travel-lover Amazing views, great rooms, quiet location
This is overall an excellent property. The views from most of the rooms are amazing as is the view from the Air Bar and reception area. We drove the island and I can say that this hotel has to be in one of the best spots on Koh Samui. The management staff is very attentive to guests' needs and even invited several guests (I assumed Ambassador and Royal Ambassador members) to a light cocktail party on the beach. This was a great touch. We had a few small issues after check in that I believe had to do with us wanting a different room from the one we were initially upgraded to. Our bags took a long time to make it to the new room and there was a small issue with the toilet in the new room. Recommend having the bellman bring your bags with you when he/she drives you to your room. We ended up not taking the upgrade because the room class that we had booked actually had a better view of the water. We stayed at the hotel the week of Chinese New Year and I think that this was also part of the reason for some of the small issues we had, being that the hotel was full. For being a hotel that occupies a huge plot of land, we never saw more than a handful of people walking around, with the exception of people being at the restaurants. Air Bar was great with amazing views, beach was clean, and the smaller pools were always private (we always had one to ourselves). Although I gave the staff an average mark for knowledge on this review, they were very friendly and attentive to our needs. After speaking with management, I am sure that they will work hard to make sure their staff fixes the small service-related things that experienced travelers like (good layout of what is offered at the hotel, ambassador benefits, club benefits, etc). Some of this was outlined in the documentation left in the room for members but some of our basic questions about club privileges were not answered fully. Still a great place with great staff and an overall great stay. Will definitely return (soon).
25 February 2015
Rated 5.0 out of 5.0 景色怡人，服务一流
24 February 2015
Rated 4.0 out of 5.0 by yijian 酒店位置好
酒店位置不错，下午在Air Bar喝咖啡看落日非常惬意。但如果要在Air bar 吃东西的话，最好趁天亮，否则就和小飞虫做斗争吧。五彩泳池很有特色。不过紫色池藏在private path里面，没好意思进去看。
号称升级到的105是Club Premium Ocean View Room，但105房号标牌下面却不像103、104一样带有Club Intercontinental的标志。虽然它们都在顶层，海景也还不错。105是被餐厅方向稍稍挡住了一些。
22 February 2015
Rated 5.0 out of 5.0 by fiddi Unvergesslicher Geburtstag
Die Zimmer waren sehr gross und m odern.
Vor allem der grosse Balkon mit den Liegen war toll.
Balkon: Leider fehlt ein Licht, so dass man abends im
dunkeln sitzen muss. Ausserdem sehen die Liegen
schon etwas schmuddelig aus und es sollten dafür grosse Tücher bereitliegen. Dies war nicht der Fall.
Die Klimaanlage war schwierig einzustellen.
Da meine Frau Geburtstag hatte, wurde ihr eine schöne Geburtstagstorte aufs Zimmer geliefert.
Die Mitarbeiter haben auch nochmals nach dem Geburtstag gefragt, das war sehr nett.
Das Abendessen war sehr gut, aber die Preise für Wein sind sehr teuer. Das Frühstücksbuffet war auch sehr gut.
Swimmingpools sind auch super.. Der Strand ist leider sehr schmal, man kann nicht spazierengehen und dadurch sind auch zuviele Liegen.
21 February 2015
Rated 5.0 out of 5.0 by TK Sweden Great Service and Wonderful Views
Our stay was fantastic and indeed one of the best resorts we have ever visited. The facilities, staff and scenery is amazing. As a family with small children we felt the attention the staff gave to them for their enjoyment, safety and our comfort was outstanding. I highly recommend this place to anyone looking for relaxation, good food, a really good pool area and incredibly views at sunset. Lastly the butler service made our stay particularly good.
21 February 2015
Rated 5.0 out of 5.0 by spice7777 Such a nice place..but could be boring if you are young..
At first, my boyfriend and I were gonna stay here for 4 nights but we ended up staying only for 2 nights only because it was a bit boring for us.. (We are late 20's to early 30's couple)
Other than the fact that there isn't much to do near the hotel, EVERYTHING WAS PERFECT.
The view from the hotel lobby
20 February 2015