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  • 1 888 IC HOTELS
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Rated 4.4 out of 5 by 372 reviewers.
Rated 5.0 out of 5.0 by Exceptional Service, Exceptional Hotel The staff at this hotel were unbelievably attentive, the wife and I were visiting London for our 10th Wedding Anniversary and all the staff seemed to know who we were and why we were there. Honestly felt like the only people staying in the hotel. Only regret was the stay was short and we did not get to experience more of what the hotel offered, but when in London there is so much on your doorstep... 01 September 2014
Rated 4.0 out of 5.0 by Great Location Location spot on, reception staff very friendly, public areas bright and welcoming, bedroom comfortable and air con very quiet. Worth paying the extra for the Club Lounge. 31 August 2014
Rated 5.0 out of 5.0 by Great Hotel This is a great Hotel, I can only recommend to stay at the Crowne Plaza in London. 29 August 2014
Rated 5.0 out of 5.0 by Absolute Luxury at Park Lane IC My wife and I stayed here for our 10th wedding anniversary and it did not disappoint. The bed was the most comfortable we've ever slept in and the room looked out toward Hyde Park. The location was magnificent for exploring London. 27 August 2014
Rated 5.0 out of 5.0 by nice bed and very good service This hotel has very good location and great service. I ahve now stayed at Inter Continental London 3 to 4 times already this year. Will be there next 2nd Sept . 23 August 2014
Rated 4.0 out of 5.0 by Great Hotel Great hotel, but expensive. Breakfast is not included and internet should be part of the room rate. 23 August 2014
Rated 3.0 out of 5.0 by Good location - not the best value A nice hotel in a good location but probably not worth the significant difference in price over a good 4* hotel. Be careful on wifi usage as we were almost incorrectly charged for using premium wifi even though we had phoned the concierge and specifically asked for and followed his instructions. 22 August 2014
Rated 4.0 out of 5.0 by Overall good property Good location, very nice room, very good service. My only complaint would be that being a platinum IHG member has no benefit at this location. 19 August 2014
Rated 5.0 out of 5.0 by Perfect Location I have had the pleasure to stay at the London Park Lane numerous times and it seems to get better each and every time. The staff is smart and know what is happening in London. They remember when you have stayed there and what your preferences are. Love the hotel and the location which makes it easy access to most places you will want to see. 19 August 2014
Rated 5.0 out of 5.0 by Great Overall Experience The best hotel I have ever had the pleasure to experience. The bed is to die for and I have never slept so soundly in my life. The staff are so welcoming and friendly, they helped to make my stay special. Thank you to everyone for a wonderful weekend. 16 August 2014
Rated 5.0 out of 5.0 by royal experience Recently stayed at the Hotel and am pleased to say this property ticks all the boxes. We stayed in a room with a beautiful view of London. The room has been freshly renovated and everything was spotless. Had use of the executive lounge, club Intercontinental, and again the staff were wonderful. Moet champagne was offered each night which is very unusual in most similar business lounges and Christian made us feel like royals. Breakfast had full continental with eggs made to order. Located within walking distance of most London landmarks, the Intercontinental park lane is my favorite from now on. 16 August 2014
Rated 3.0 out of 5.0 by Nothing special A brief overnight visit and was nothing special. Good location, standard rooms, staff OK, room service terrible. 11 August 2014
Rated 5.0 out of 5.0 by Fantastic Gin Bar The Gin Bar and the bartenders are superb and a must for anyone who enjoys a great drink, particularly the Marinins. The staff at the hotel are second to none and make you feel very special. Great stay, great location close to Buckingham Palace, and a must for any seasoned traveler. 08 August 2014
Rated 5.0 out of 5.0 by Two night stay Enjoyed our stay including the food at Theo Randalls and Cook Book Cafe Saturday brunch. 06 August 2014
Rated 5.0 out of 5.0 by Perfect setting Location location location....the hotel is exactly where you need it to be in central London. The staff were fantastic and easily the best service we have had in any hotel. Nothing was too much trouble. The room was a traditional style. It was a good size and very comfortable. Some nice touches with water and some apples left for us. Wasn't keen on the shampoo , conditioner, bath stuff. Would have expected nicer in a 5 star. But then I do bring my own anyway....... Restaurant was amazing I would strongly recommend it. Massive breakfast selection and expertly done poached eggs. Beautiful flower decorations too For a big hotel it's was really good A lovely walk after breakfast through Hyde Park to the Serpentine Gallery is a must after the huge breakfast! 05 August 2014
Rated 5.0 out of 5.0 by Beautiful hotel in great location My husband and I have been to London for vacation a number of times. This was our first stay at InterContinental London Park Lane. We were so impressed with the staff. They were, without exception, friendly, proactive and helpful. The concierge service was excellent. We travel a lot on the tube (Hyde Park entrance nearby) and the concierge gave perfect directions about where to change for our destinations. The room was immaculate and very comfortable. We had a wonderful view from our window. The hotel is within easy walking distance to any number of sights and restaurants. We would definitely return, as this was an excellent experience. 04 August 2014
Rated 5.0 out of 5.0 by Excellent hotel and great location I stayed here with my wife while visiting London for her Birthday and we had a great stay. The room was quite large for a London Hotel and was very well furnished and equipped as well as being spotlessly clean. The staff were attentive and helpful and even left a Birthday cake/message in our room for my wife. 04 August 2014
Rated 5.0 out of 5.0 by Very pleasant stay Every hotel staff member is kind and helpful. Usually there is one or two unhappy staff in the hotel but not in IC PARK LANE. Very pleasant stay for my family vacation in London. We were busy with sightseeing but relaxed & refreshed at the hotel well. The location is convient and the view especially from the club lounge is excellent. The hyde park, which is just in front of the hotel, gave us green space and fresh air. 03 August 2014
Rated 5.0 out of 5.0 by Help when needed My wife became ill at 3 :00 AM; the staff was terrific finding the hospital and getting a taxi to take us there. She received excellent care. Thank you 03 August 2014
Rated 5.0 out of 5.0 by Fabulous service We thought we would go away for our anniversary and chose London. At check in we were asked why we were in town and told the lady behind check-in why. Dropped our bags in the room and then when out for a coffee. We returned to an anniversary card and complimentary chocolate cake - a wonderful surprise. As a platinum member we have already been upgraded so this was an additional bonus. All staff were very polite and I wouldnt hesitate recommending IC Park Lane. Bar's a bit pricey, but you are in central London!! 30 July 2014
Rated 5.0 out of 5.0 by Best Intercontinental bed ever I've stayed at many Intercontinental Hotels around the world. This one in London, had the best beds ! 28 July 2014
Rated 5.0 out of 5.0 by Memorable stay in london Had a great stay in london with family at this hotel. Very friendly, knowledgeable staff, great location and very clean hotel. Highly recommend this place. 27 July 2014
Rated 5.0 out of 5.0 by Memorable stay in London My family and I went to London for an 8 day vacation and stayed at this hotel. Our stay at the hotel was stellar! The front desk staff were very helpful (special thanks and call-out to Gina who went beyond her way to make us comfortable and also provide tips on exploring the city) and Matthew and others at the concierge desk were quite knowledgeable and very helpful with our itineraries. The staff was very attentive and made our overall stay and experience very enjoyable and memorable. The only reason for giving the room a 4 star was because of its size. I guess it is London and space is a premium but a little bit more space would have made things a lot easier for us. Absolutely the place to stay on our next trip! Thank you so much for making our vacation a very memorable one. 27 July 2014
Rated 4.0 out of 5.0 by london experience we stayed for a week in the intercontinental. We got a great room with clublounge access. The clublounge is truly wonderful! And the staff made it unforgettable for us and especially for our daughter. Anniko and Sofia took very good care of her. Thank you so much! 24 July 2014
Rated 4.0 out of 5.0 by Great room, large comfortable bed. Hotel is convenient for most London attractions. Room was well appointed and quiet, bed was large and very comfortable. Front desk staff were very efficent and helpful. 24 July 2014
Rated 5.0 out of 5.0 by Fabulous Stay We had a beautiful room with an amazing view of London. The stay was most enjoyable. 24 July 2014
Rated 5.0 out of 5.0 by WOW WOW WOW If you want the best that a Intercontinental Hotel has to offer this property is surely it. It is the first time that I have been completely blown away in regard to the overall experience that I received at this property From the local knowledge of the concierge team to Estea at the check in desk through to Raphael who sorted out flat whites each morning, not to mention the luxurious loo paper this property truly exceeded almost all of my demanding needs. Estae thank you for making my 10 year old son feel so special the hotel gift packs for the kids was just brilliant, and never before have I been escorted to my room! 16 July 2014
Rated 5.0 out of 5.0 by One of the best hotel experiences. From the beds, to the bar selection, everything was fantastic. The scent of fresh flowers as soon as you walk into the hotel put a smile on my face every day. The staff and their attention to each individual guest is exceptional. I am so impressed with this hotel and it's fantastic location. Walking distance to all the major sites provides an opportunity to imerse yourself in London's culture. It was the perfect stay. 15 July 2014
Rated 4.0 out of 5.0 by Great location It was a nice stay; staff was always responsive to requests. 15 July 2014
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InterContinental London Park Lane

  • One Hamilton Place
  • London , W1J 7QY
  • United Kingdom
  • Front Desk +44-207-4093131

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

Arabic, Czech, German, Greek, English, Spanish, French, Italian, Japanese, Dutch , Polish, Portuguese, Romanian, Russian, Turkish, Chinese

Pet Policy

Assistance dogs welcome.
  • Local Time

    7:12 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Pound Sterling £ (GBP)


    • Service animals allowed
    • 8 Room(s) with Accessibility Standards
    • Parking