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Montreal

Rated 4.0 out of 5 by 314 reviewers.
Rated 5.0 out of 5.0 by Great Saty in Montreal My wife and I were in Montreal on the Aug 30/31 weekend and stayed at the Mtl Intercontinental. What a great hotel. Staff, from front desk, to bellman, to the fitness area, were all friendly, welcoming and helpful. We had a lovely and spacious room, with a large, beautifully appointed bathroom, with separate tub and shower. The exercise area and pool were clean and bright, with all equipment in good working order. The hotel is nicely located, within walking distance of Old Mtl, Place des Arts and Ste. Catherine and St Denis. We will definitely stay at the Intercontinental next time we are in Montreal. 03 September 2014
Rated 5.0 out of 5.0 by We'll be back The Intercontinental is in a fabulous location for spending time in Old Montreal. The rooms are lovely and the hotel has a real European/International vibe. The concierge Sandy gave us a great recommendation for dinner, made reservations for us and confirmed them with a voice mail to our room. She gave the same careful assistance to the people ahead of us and behind us in line at her desk. Our only criticism was we had to make multiple calls to get our TV fixed. Once the engineer did come, he replaced our set with a new one in 20 minutes. 03 September 2014
Rated 5.0 out of 5.0 by comfortable bed and friendly staff would definitely stay at another Intercontinental based on this stay 02 September 2014
Rated 1.0 out of 5.0 by Very Dissapointed.... 1. The Ambassador check-in sign was down for duration of stay – had to stand in line with regular guests for checkout and other questions regarding amenities. 2. The Club lounge was always out of food and the tables were filth – I had to clean my own table and ask the attendant (if you could find him) multiple times to fill the trays and get coffee. The selection was pathetic compared to Intercontinentals in San Francisco, Geneva, Singapore and Dubai for the same price. 3. We asked for turndown service and were told that it was not offered. We had to remind the lady that we were on the club floor and was included in the package. This happened every day. 4. The valet service was poor, we were told the car was at the front, got down to the front and no one knew about it. We finally got sick of it and self-parked after two nights. 5. General attitude of the staff from the manager on duty, front desk staff and concierge is the poorest I have ever seen. It was clearly visible from their body language and responses that they did not want to be there or be dealing with people. 6. We had planned a trip with my friend to Montreal in October and were looking forward to staying at this property, I have since changed my mind and will be booking at your competitor. 01 September 2014
Rated 5.0 out of 5.0 by 房间舒适 酒店位置好,出行逛街不用开车。员工友善热情,办理手续速度快。酒店大堂在2楼不太方便;停车不方便;早餐品种不够多; 31 August 2014
Rated 5.0 out of 5.0 by Nice Executive Lounge Being an Platinum Ambassador I often have the privilege of access to the club lounge and so far I rank the Intercontinental Montreal Executive lounge one of the best for food and service. On several visits, I got to enjoy wines from Mendoza, Argentina. I just hope they bring back the Malbec. Commendable service by the lounge staff as they interact with the guests. 31 August 2014
Rated 5.0 out of 5.0 by MSAI I thank all the staff ..esp..Vanessa .As I booked one room with points & the other normal pay, but all got bit confusion, but Vanessa at the front desk took care to it very well.That made our stay very comfortable.I liked the Hotel very much, we had a great stay. once more thanks. Regards, MSAI 31 August 2014
Rated 3.0 out of 5.0 by The very good and very bad The good: The concierge service was excellent. Every recommendation for restaurants and touring were perf4ct. The very bad. The day before arrival I called hotel reservations, not the national one and was put on hold with a recording saying we will be with you soon. Three times I waited 20 minutes but never got through, although it was daytime hours. One request for a wake up call resulted in NO wake-up call. I asked that my son's room be charged to my room account so he would not have to pay. This was noted on your record. However, he was charged at check-out. When I asked, it was corrected with an apology an admission the request was in the hotel computer. 30 August 2014
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Montreal
  • 360 Saint Antoine Ouest
  • Montreal , QC , H2Y3X4
  • Canada
  • Front Desk +1-514-9879900

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Portuguese

Pet Policy

The hotel has a pet friendly policy and welcomes all pets under 50 pounds.
Pet Deposit $45.00 per stay
  • Local Time

    3:35 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Canadian Dollar $ (CAD)

    Accessibility

    • Service animals allowed
    • 6 Room(s) with Accessibility Standards
    • Parking