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  • 1 888 IC HOTELS
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Montreal

Rated 4.0 out of 5 by 364 reviewers.
Rated 5.0 out of 5.0 by Great room, view and excellent breakfast. Concierge was not enough social. He sits in his corner behind his Computer and was not really customer service. In the Swimming Pool the shower was really to far from the pool. 15 October 2014
Rated 5.0 out of 5.0 by Exceptional 2 days My wife and I were supposed to stay at the Holiday Inn Chinatown but the service was really poor and I decided to change my mind. I was able to book a room with my points at the Intercontinental and by 10:30AM I was in my room. The concierge service was awesome and really helped me out. The only thing was that she was really buy pretty much all the time and I had to wait about 10-15min each time. Maybe a second person for rush hour would be a good idea or at least having one of the front desk staff to come helping out. Anyway, it did not affect our happiness. Thank you 14 October 2014
Rated 4.0 out of 5.0 by Steam room and shower in health spa Just one criticism of this hotel would be the decline of the steam room and associated showers. The steam room had a stale smell, consider eucalyptus oil. The showers adjoining had mildew in the grouting and also had a stale smell. But on the upside, what great staff! Everyone I can in contact with was courteous, helpful and efficient. 14 October 2014
Rated 5.0 out of 5.0 by Great service and very friendly staff Meeting the head bartenderSylvain in the lounge was one of the highlights of our stay. Great guy; great cocktails. 13 October 2014
Rated 4.0 out of 5.0 by Overall great stay but ups and downs with customer service The room was great. Very spacious, comfortable, bed was fantastic, bathroom very nice, front desk service awesome, concierge Sandy B was a gem. Bell desk at ground floor largely ignored me. Calls for service on telephone from room twice were delayed by an hour before a follow up call prompted a visit. Overall a great stay, with some departments exceeding others by leaps and bounds in customer service 13 October 2014
Rated 4.0 out of 5.0 by Sufficient and expensive Get the club rate allowing you to enjoy the club room; breakfast in AM and hors d'oeuvres (so plentiful and tasty it is sufficient for dinner itself) in the PM. Cocktails in the evening, and beverages throughout the day; excellent! Room wasn't cleaned until mid-afternoon; got the sense they were cheap on staff. Drinks from on-site lounge are ridiculously priced. Great location; walk to Bell Centre, CBD, Metro and Old Montreal. 11 October 2014
Rated 1.0 out of 5.0 by Visit To Montreal we have visited Montreal for few days to enjoy the city and the nice weather at this time of the year , the visit was good Overall , I have made my hotel reservation through the IHG site and choose the Intercon for the great location and for the usual value added I get being an Platinum Ambassador member since some time now , upon check in , I was denied room upgrade and was told by the member in charge that upgrade is only for Royal Ambassador members on this particular hotel , which I accepted , I asked for lounge access instead of the upgrade , which was also denied , I accepted the fact and checked in , to my surprise , while checking out , I was told that I should have got room upgrade upon check in , any way , I checked out but was not really having good feelings about the hotel , otherwise our trip to Montreal was really nice for such a beautiful city . 10 October 2014
Rated 5.0 out of 5.0 by Comfortable spacious room in great location Fine hotel in a great location. Room was very comfortable and spacious. Good concierge service. 08 October 2014
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Montreal
  • 360 Saint Antoine Ouest
  • Montreal , QC , H2Y3X4
  • Canada
  • Front Desk +1-514-9879900

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Portuguese

Pet Policy

The hotel has a pet friendly policy and welcomes all pets under 50 pounds.
Pet Deposit $45.00 per stay
  • Local Time

    1:40 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Canadian Dollar $ (CAD)

    Accessibility

    • Service animals allowed
    • 6 Room(s) with Accessibility Standards
    • Parking