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Montreal

BOUTIQUE LUXURY HOTEL IN MONTREAL’S OLD CITY
Perfectly placed for business or leisure, this luxury hotel is connected to Montreal Convention Centre and boasts stunning views overlooking Old Montreal and the port. Nearby you’ll find many places to explore in the old city of Montreal, including Notre-Dame Basilica. Upon your return, enjoy signature cocktails at the Sara B bar, relax in our salt-water lap pool or sample the sumptuous menu at Osco! Restaurant. Retire to a spacious guest room, knowing every comfort is taken care of.

Guest Reviews

Hotel Specific Offers
Terms & Conditions
Discover the many benefits of becoming an InterContinental Ambassador.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Imagine your next gastronomic experience filled with lavender, virgin olive oil, fresh market ingredients, freshly baked crusty baguette and privat...
  • Amenities & Services

    Located on the 10th floor, the health club offers a wide range of facilities: 15-metre indoor salt-water lap pool, exercise room with state-of-the-...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
Montreal
  • 360 Saint Antoine Street Ouest
  • Montreal , QC , H2Y 3X4
  • Canada
  • Front Desk +1-514-9879900

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

Arabic, German, English, Spanish, French, Italian, Portuguese

Pet Policy

The hotel has a pet friendly policy and welcomes all pets under 50 pounds.
Pet Deposit $45.00 per stay
  • Local Time

    11:02 AM
    • CHECK-IN

      4:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Canadian Dollar $ (CAD)

    Accessibility

    • Service animals allowed
    • 6 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 3.9 out of 5 by 243 reviewers.
    Rated 4.0 out of 5.0 by Mostly a fabulous time, SANDY you are AWESOME! I loved our first 3 nights. Absolutely was near perfection. While I listened to all our friends that were having issues at other hotels, we had none. Sandy, concierge desk, is AWESOME! She had such patience with me. I can't begin to thank her enough for her information of the area, discount tickets available at the desk, transportation, even a grocery store (and knowing all the hours of each). She is just amazing! The ONLY bummer was on the 4th night, after being gone from 9am-9pm (with the exception of 3-4pm) we came back at 9pm to a room that was never cleaned. An hour after the first call we were able to receive clean towels. They had offered to come clean, but it was too late and I just wanted to get clean and go to sleep. I was informed by the front desk that it was noted on my account that I denied cleaning. Didn't happen, I was gone most of the day, then I start wondering if someone else was in our room, not the best of feelings, but at least I had the important items in the safe. Nothing seemed to be missing or out of place. I would have given 5 stars, even with the uncleaned room, had they just sent towels up within about 10 minutes of the first call. We had a beautiful room, beautiful view, wonderful location. and the staff for the most part exceeded all my expectations. I hope to return. 09 July 2014
    Rated 2.0 out of 5.0 by First time at this hotel, not a good one! First time at this hotel. I had originally requested a King size bed then called to request 2 double instead. I repeated it over the phone at least 3 times and I still felt the person did not understand. Not sure why this was so difficult. Of course when I arrived at the hotel, our reservation showed a room with a King and I was told that if I wanted 2 double beds it would be $20. extra, I said no and explained that I was not told this over the phone, so I was given a room with a King. The person at reception was grumpy, cold, almost rude and she showed her bad mood. The front of her jacket was ripped. We go up to our room, open the door to find that there was someone sleeping in the room. We go back down and explained. She said I apologize, then gave us another key for a room on another floor. This room had 2 double beds. The doors had dirt mark around the handles and the overall room cleanliness was not something I would have expected. The beds were clean and comfortable. I will not return nor recommend this hotel. 07 July 2014
    Rated 2.0 out of 5.0 by Worst customer service ever! Had a late arrival at 9:15pm on the 1st of July, all I wanted to do was to get into the room and have a nice hot bath, but the staff members made it impossible. Bell man was no where to be seen when we arrived by taxi, had to wait 5-10mins before we can find one. Went upstairs to check-in, the guy was nice and polite. I was given a room on the 16th floor, went up and could not open the room whatsoever. Thought it was due to my key being near my phone for few seconds, I went back down and there was a HUGE line with only one person serving. After at least 15mins wait, I was finally served, and was told the guy has written the wrong room number on my key holder, instead of 1606 it was meant to be 1806. We were told that you've to use your key to get to your own level, well clearly you don't. Turns out you don't need to use the key in the elevator at all. On day 2 when i came back at 4:30pm, I wanted to have some coffee, opened the draw where the coffee machine is and there were no coffee capsules. Called "instant service" and explained it and asked for 4 coffee, was told it will be delivered to me asap. I sat down and waited...and waited.. and waited... 15 minutes later, still nothing. I called again, and once again was told they will deliver it asap, and once again i waited and waited and waited. Over-all I waited for over 30 minutes for the coffee. So much for being instant. As a frequent traveller, and just from this trip I've stayed in 7 hotels so far, this is by far the worse customer service wise. However I'll give them credit towards the room, it does have a lot of space and is very clean. Though it doesn't change the fact that I'll not be returning nor will I recommend this to anyone else, and is having doubts with InterContinental & IHG group in general. 05 July 2014