Rated 4.4 out of 5 by 155
Rated 4.0 out of 5.0 by TBoT Beautiful but expensive
The resort was beautiful inside and out and not much can be faulted. Myself and girlfriend were very happy although I will mention the flaws in this excellent resort.
-The food, although delicious, well presented and fast was a little overpriced as well as the drinks. During the hotter seasons, the restraunts do get quite hot as there is no aircon, just fans on the high roof.
-The available activities such as surfing, kayaking etc were well overpriced and should be included in the price for the room. Charging $35FJ 'per hour' for use of one item was stupid which was why none appeared to be used.
All the staff were very friendly and helpful as are all Fijians. I don't like being picky but it's good to be aware of what to expect.
We both really enjoyed our stay here though and transfers to and from the airport were quick, efficient(50mins) and really comfortable!
26 February 2014
Rated 5.0 out of 5.0 by Bel10 Beautiful hotel with very friendly and competent service
I've stayed in many top hotels and this was one of the most beautiful for two main reasons: the staff are very friendly and competent so the service is excellent; and there is a beautiful white sand beach right at your door. The rooms are lovely and spacious and the food was excellent. I would rank this hotel as one of the best in the world and if it had a shuttle service into the nearest town so one could see a little of the nearby village life, then it would be perfect. A shuttle service for a reasonable price would also bring many more of those working in Suva up for weekends.
12 February 2014
Rated 4.0 out of 5.0 by Mikey 007 pillows and charges
my 2nd time there.
1. have a range of pillows, not just super soft ones.
2. don't try and charge us for transfers we never used. Our friends had the same experience.
otherwise all was great.
11 February 2014
Rated 4.0 out of 5.0 by sooni beatiful hotel fiji
Stay 3 days and to 5 February.
Employee is a friendly smile.
In particular, it has been picked up a buggy at the check-out staff, but we was the best.
The rooms are clean and quiet.
It is that the turn-down service is improved.
By requesting a platinum benefit by e-mail to General Manager
Room that was changed was good to close the pool immediately.
Point Unfortunately, not by adding the Reward Point until today.
It is a pity that there is no Korean food and Asian food Japanese restaurant.
It is the hotel you want five fingers next time.
11 February 2014
Rated 5.0 out of 5.0 by Ann Onymous A must do in Fiji
For the last 3 days of our wonderful trip in FIJI, we decided to indulge and stay at the Intercontinental…and indulge did we. The resort was beautiful, the location was stunningly breathtaking and the service was fantastic.
The resort had a few good dining options. The best dish that we discovered was a taste-bud tantilising fish curry dish at the Toba Bar and Grill. It is hands down one of the best dishes I’ve tried to date. The visit was made that much special by the lovely customer service. In particular, the pool side service was fabulous. Our had great customer service and really ensured your needs were being met.
Whilst all of these things were fantastic, the best aspect for me were the resort organized activities. One of these activities actually became the highlight of our trip and there was no extra fee associated with this. This activity was a visit to a neighboring primary school. We had the opportunity to not only visit the school, but also spend some quality time with the students and have lots and lots of fun with them. This is a must do for anyone visiting the Intercontinental! In addition to this, we signed up for a village tour for a mere $15pp and got a fantastic glimpse into what the village life was like. One thing to note is that while we didn’t know this was possible, another family we were travelling with brought books and pencils for the village kids. It was such a sweet idea and worthwhile cause. Definitely something we too will do next time. We ended the visit with the traditional Kava ceremony and also had the chance to jiggy away to music with the locals. Truly an interesting and memorable experience.
Overall…highly recommend it!
31 January 2014
Rated 1.0 out of 5.0 by Richard Ericksn InterContinenetal Hotel
Hotel beautiful and beautiful scenery! BUT, the room services were much to be desired! Mainteneance on TV 4 times, no room service showed up.........couldn't get a cup of coffee to take out unless you pay $8. Internet never works. Lots of problems to work out. Beds are very uncomfortable...........its like sleeping on the floor!
26 January 2014
Rated 5.0 out of 5.0 by sankee A piece of paradise
We recently returned from an amazing 8 night stay at the Intercontinental. A friend recommended the resort - she said you won't be disappointed, and we weren't! We're so glad we chose to stay there. We cannot fault the place! It was above and beyond our expectations. From the moment we arrived, we felt relaxed. The warm Fijian hospitality was in abundance all day every day.
The staff were super friendly - they were forever smiling and greeting you with a warm "Bula"! Nothing was ever too much trouble, and they were always willing to go the extra mile to make our stay pleasurable. The staff were fantastic with children - they have such a nurturing, caring nature. Many of them remembered our children's names and made an effort to talk to them about their day. Often the restaurant staff would take our baby for a walk whilst we ate our meals!
We stayed with our two children in a 2 bedroom villa high up on the hill with our own plunge pool. What a treat! The villa was extremely spacious, well equipped and clean. Our Club Lounge package included breakfast, all day drinks, afternoon tea (very tasty), evening drinks and canapés, use of the Club pool, free wi-fi, free kids club, and a private check in area. It's definitely worth upgrading to a Club package if you can! Even if you don't have a Club room, make sure you take a visit to the Lounge - the views are amazing.
My parents stayed in a pool view room. Again it was clean and comfortable, and certainly big enough in terms of size. The room was located between Navo, Toba and the volleyball court alongside the main footpath; but considering this, it was extremely quiet.
We dined at Navo on one occasion, twice at Toba and a few others at Sanasana. The Navo food is beautiful and the views are fantastic. Toba and Sanasana also have a good variety of foods on offer, particularly breakfast at Sanasana - you won't go hungry here. The room service menu is quite good as well. The kids meals are really good value. Around $10FJD for a bento box of chicken and rice, or a hamburger and chips, or fish and chips; along with fresh and dried fruit, a biscuit and a piece of cake, and some cheese. To save on meal costs (because let's face it, you're really stuck at the Intercontinental during your stay as everything else is so far away), we purchased a Priority Privileges card for $300 which saved us 25% on our meal costs (though you can save more if you have fewer people dining).
The kids club had a lot of fun activities such as treasure hunts, fish feeding, cooking lessons, and Fijian language lessons. Definitely worth a visit for the kids.
Although we were told the resort was at full capacity, nowhere seemed crowded or full of people. Everything just seemed to work here!
The resort itself is huge, so for us staying up on the hill with children, a golf buggy was necessary. This was a great novelty for our four year old! But you can easily walk around the lower part of the resort between the beach, restaurants, reception etc.
The only downside to this resort is that there were no tennis courts (a shame for us keen tennis players) or on site laundromat facilities. We could have used the in house laundry service but at a cost if $8FJD for a pair of undies, with two messy children, this would have become quite expensive. We actually drove our hire car to a nearby resort about 20 minutes away to use their tennis courts and laundry ($8 for a large load of washing), so it worked out ok anyway.
We would highly recommend the Intercontinental. It just ticked all of the boxes for us in so many ways. I guess the stand out features of this resort are the staff (we can't speak highly enough about them!) and the beautiful lush tropical surrounds. Other nice touches are the Pure Fiji bathroom products and free bottled Fiji Water.
A special thank you to Paulo, Joseph, and Martin, along with Ravi in the Club Lounge ... you all made our holiday so much more special! We will definitely return to your piece of paradise!!
22 January 2014
Rated 5.0 out of 5.0 by jpbookim Perfect spot for a family vacation
The Intercontinental exceeded our high expectations, as it came strongly recommended to us. The property is brand new and immaculate, is situated on a beautiful beach with a northwest facing view, and the staff are extremely friendly and helpful. The positives include how comfortable we felt leaving our kids with the nanny at Planet Trekkers, the relaxing entertainment provided every night, and the number of activities we could do on the immaculate beach. The main areas of improvement is the food can be hit and miss, and at times the service was slow. Overall though, we could not have been happier with our experience and we will definitely return.
19 January 2014