Rated 4.5 out of 5 by 213
Rated 5.0 out of 5.0 by EMWFijiTime Paradise
The Intercontinental in Fiji was one of the nicer resorts that me and my wife have ever stayed at. We went for our honeymoon and were treated with such incredible service it was mind boggling. All the employees of the resort were smart, friendly and conversational. The facilities are top notch and great food too. Concierge very helpful, beautiful pools and beach. Highly recommend!
28 July 2014
Rated 4.0 out of 5.0 by Golfnut@01 Let Down
Dear Senior Management, whilst my wife and I enjoyed the accommodation and facilities it was mixed with extreme disappointment at a very simple request on my daughters birthday 24th July. We had arranged several days prior for a Birthday Cake and to be a able to sing happy birthday/blow out candles/ take some priceless photos. Went to dinner and after mains enquired if cake was ready. I was absolutely horrified and so upset to be told there was no candles and cake for her. Whilst I had an amazing time and service from the Golf Course staff the same cant be said for the Intercontinental Hotel. Only other request I made during our 7 night stay was for a bottle opener, took 3 phone calls and 45 minutes later it arrived as we headed for dinner.
For a venue that promotes itself 5 Star the above is not acceptable and shouldn't happen and I wont be recommending or returning, I might add that no one from Senior Management could be bothered dealing with my complaint/ extreme disappointment.
28 July 2014
Rated 5.0 out of 5.0 by DONT2002 Best Place Ever!
I have never stayed somewhere I enjoyed so much, Intercontental have reallt stuffed it for any other resort in Fifji as I wouldnt stay anywhere else now.
24 July 2014
Rated 5.0 out of 5.0 by Kiara Navo Wedding
We had our Wedding at the Intercon Fiji Resourt and Spa. It totally exceeded our expectations! Blew us out of the water. Our wedding coordinator Jane treated us like royalty and we were blown away by her professionalism, her follow up and her efficiency in making our dream wedding a reality. All of our friends and family said that it was the best wedding they have ever been to and that they would definitely visit the resort again. If you are thinking about a wedding in Fiji, you have to do it at the Intercon. You will NOT be disappointed! It was magical and all of the staff involved from housekeeping to the wait staff in the Navo Restaurant were just amazing. Thank you so much!
23 July 2014
Rated 5.0 out of 5.0 by foxdon Paradise
Excellent resort, rooms and amenities. Only took us about 30 minutes by the pool to relax, after a big day of travel . Resort layout is great, and even at capacity doesn't feel overcrowded. The isolation generally means no resort hoppers, so you get to know the people around you well. Staff are very friendly with a warm "Bula!" every time you pass, especially to children. We enjoyed being a bit further out from the pools and restaurants, as it was a bit quieter and we loved being able to walk of meals.
Pity Intercontinental are pulling out of the Priority Privileges Card, as food is rather expensive. We were told we could still buy one through the internet by a staff, member, but lucky we checked with the concierge, as otherwise we would have wasted $300. They will still honor card membership if you have an existing one.
Sanasana is good for their buffet breakfast, but buffet dinner every night would get a bit monotonous. We ate most meals at Toba, which we found nicer and more cost effective. Great pizza and pasta, (even their Gluten Free options). A huge thank you to Miriama there, who made our meals most enjoyable. Our kids loved the special attention you payed them.
At low tide worth crossing to reef near Navo Island to snorkel and see amazing tropical fish. Snorkel boat trip goes out another 30m or so, but I had a 6 year old to snorkel with, so didn't want to go too deep. Watch out for rip though as quite strong.
Staff probably need to know hotel procedures a bit better. We were charged a couple of times for Filter coffee as part of the buffet and had to ask for refill coffee/sugar to our rooms quite a few times.
Overall a very pleasant trip, we will definitely be back.
22 July 2014
Rated 4.0 out of 5.0 by Agay43 Family holiday
My family had a wonderful holiday to celebrate my husbands birthday and it certainly didn't disappoint us, the location is the best we have stayed in Fiji (previously stayed at Shangri-La and Jean Michel Cousteau) loved the spa bath in the terrace, the room was very spacious, garden is beautiful. The only downside was the service at the restaurants (Sana Sana and Toba Grill) and i think it's because of school holidays but the Navo restaurant was divine, the food the service etc etc, especially on my husbands birthday dinner when we were given a complimentary bottle of an expensive wine and a cake (thanks to MASI (F & B mgr) for organising this, i was teary eyed when the staff at Navo restaurant sang a birthday song and a farewell song for us it made us feel really special. Our family enjoyed lazing at the enormous daybeds in Kama Lounge during sunset sipping pina colada and drinking beer whilst my 2 girls run around to play. And the massage i had at the Spa is heavenly, thank you Komal, the facilities are one of the best i have ever seen. Overall we had a fantastic holiday and yes i would recommend and stay at this property again.
17 July 2014
Rated 5.0 out of 5.0 by Marchy Beautiful surroundings
We loved our get away. The hotel is set in an ideal location
14 July 2014
Rated 5.0 out of 5.0 by MJP1961 Fabulous!
This hotel is fabulous - a cut above anything else I've stayed in while in Fiji. The staff are excellent. It is expensive compared to other properties in Fiji but it is also more luxurious. The sound system is fantastic! The only downside is that there is a charge for un-motorised water sports which is unusual for Fiji and the price of the transfers when a tax is only $80 FJD but overall, highly recommended for a short luxurious break and a great place to use the Priority Privilege benefits.
13 July 2014