Rated 4.5 out of 5 by 319
Rated 5.0 out of 5.0 by RFPD Simply Amazing!
This was my first and a very, very long awaited trip to Fiji and it was an incredible experience. Let's start with the staff, everyone and I do mean everyone was extremely and abundantly helpful, friendly, knowledgeable. This wasn't just one day or two but everyday and every encounter. Every property should have a staff like this. The layout and aesthetics of the resort compliment the beauty of Fiji and blend with that beauty and is not abrasive. For our room accommodations, I can only speak from my experience which was in the club area of the resort (a resort within the resort# and it was exceptional. The club level if you can is where you want to be. A little further from the ocean but definitely worth seeking out. The amenities of the club give you another level of pampering and the room was spectacular. Full sliding glass walls on both the living area and bedroom that open the inside to the outside and the rooms on the ground level have their own infinity plunge pools. All rooms have a patio/balcony bathtub which are private. Although the time/distance/cost to go to Denaru for excursions is significantly more than staying in Nadi or Denaru #about 50 minutes/ $120 FJD each way#, it was definitely worth staying more remote for us. We have busy/loud/crowded streets at home and wanted the relaxing atmosphere of Fiji and the IC property delivers. If you are wanting to go clubbing, shopping daily, do daily excursions or just like being around thousands of other people, you may not want to stay here. It is a property to relax and unwind. I would say that the biggest challenge would be the food choices. First is that other than a very small restaurant next door and the golf club restaurant#which we did not visit either) the IC restaurants are your only option and after one week, you might very well be tired of the limited choices there. Yes you will pay a premium and that is expected at such a property. The food quality was good and very much enjoyed it and felt like we were getting very good Fijian fare but was not exceptional, and by the end of the week, this and the lack of choice started making the cost feel a bit burdensome. True foodies will probably be disappointed. We accepted it for what it was and it did not diminish our overall amazing experience.
21 November 2014
Rated 4.0 out of 5.0 难忘的酒店入住
因为在斐济待的很短 选择入住了交通方便的洲际酒店，环境非常优美，食物非常可口，服务一流 ！！！会再次入住！
20 November 2014
Rated 4.0 out of 5.0 by Jake34 Beautiful Resort, friendly service
Had a great time staying at the Intercontinetal hotel in Fiji. The resort is beautiful and the staff are extremely helpful and friendly. The food is of a fairly poor standard though, in terms of quality and value. Everything is is amazing though.
18 November 2014
Rated 3.0 out of 5.0 by JSLP31 Beautiful setting but some aspects disappointing
I was part of a bridal party for a wedding recently and the wedding itself was a beautiful day, however there were several things which left me leaving feeling disappointed. I checked in at lunch time so was early, and was told my room wasn't ready at that point. However when I returned later on that afternoon I was told that my room had actually been ready when I checked in but I didn't take my key, which was news to me. I was also given no information about anything in the resort and had to ask other guests where breakfast was as they had received a full briefing.
The set up for the wedding was great, it really did look fantastic but the coordinator was running on island time and was at times really difficult to track down. This meant that certain smaller issues during the wedding set up period the day of, were needlessly stressful when better communication and visibility would have remedied that. One thing which I thought was a bit of a hassle is that you do not offer steaming services for gowns & suits, and you have to borrow the steamer and do it yourself! As far as the wedding reception, one suggestion I would have is that the bridal table is served food when it is a buffet option. I have never been to a wedding where the bride & groom had to serve themselves and a lot of guests actually commented on this.
My stay at intercon was overall a good one, however it was very expensive. The thing is, you do expect to pay more at resorts, and this wouldn't be a problem if the quality of service, food & beverage matched the prices but it didn't. Toba bar & grill especially had very average food and the waiting times were terrible! I have to say though the buffet breakfast was great. I also just wanted to note as well, that we had as a group come from spending a couple of days in denarau, and whilst the intercon has a beautiful location, the general customer service & friendliness of staff was far superior in Denarau.
17 November 2014
Rated 4.0 out of 5.0 by foss04 The Club
We recently stayed at The Intercontinental Fiji. This was our 4th visit.
We have always stayed in the Club but on this occasion, when i booked (and after they accepted our booking) they came back and advised us that the club was now adults only and they would not budge from their new policy. As valued customers I thought that they may somehow compensate us due to the changes but no, not even breakfast was included. I then proceeded to ring other hotels and they were throwing everything at us - free upgrade, breakfast included, kids club included, resort credit, tours, etc) We decided to stay with The Intercon as we have always been happy with the accommodation and always look forward to catching up with the staff. When we arrived and told the managers our dilemma and although sympathetic, nothing was done. During our stay we found out that there were a few families staying in the Club with young children. We were a bit annoyed and spoke to management, their reply was they must have booked prior to policiy changing. Management seem to think policy changed start of August, we booked 1st August. Obviously we are not valued customers as i would have thought a good gesture would have been to hold our booking and explain the situation for the future. Apparently complaints were made that kids were being too loud in the club and policy was changed. These people that complained will prob never come back. Its a bit sad to think policy was changed for these people and not the people that come back year after year. On our last night we were given vouchers for our next stay, a little bittersweet.
Staff also need to be trained on which cards are valid re loyalty cards as everyone seemed to have a different view on when the IHG rewards card could be used. Overall we do love staying at The Intercon but next year will def shop around for a different hotel
17 November 2014
Rated 5.0 out of 5.0 by Local Tourist Great environment and facilities
The hotel is at a very beautiful location with a great beach also. The room was clean with all required amenities and the food was great too. For a very large hotel the place has a cheerful and friendly ambience thanks to the friendly and helpful staff.
15 November 2014
Rated 5.0 out of 5.0 by Artika Perfect !!
Loved the privacy, the rooms were lovely, and staffs were friendly. Highly recommended. Friendly staff. Super comfortable pillows. Meals esp lunch buffet needs revision.
15 November 2014
Rated 4.0 out of 5.0 by Zacab Fantastic Room
A beautiful property. Recommend.
Definitely worth the money.
My son had a great time doing an introductory dive.
A gorgeous swim and snorkel on the high tide.
13 November 2014