Rated 4.0 out of 5 by 175
Rated 1.0 out of 5.0 by Jame303 Hotel was good, but .....
Hotel was good and at nice place to go sight seeing in Roma city, however, there was serious problem at the room we stayed.
About every 5 minutes, there was a hunmmering noise over the wall all days and night. We did not know what it was. Therefore, the noise interrupt our sleep and we did not have a good rest for all three nights.
It was not luxury room and we did not pay so high expense, however, the rate was enough high against usual hotel all over the world with noisy room.
Another one was at breakfast. I ordered cuppciono to a waitless, but she did not serve me any longer, even I expedited.
15 August 2014
Rated 4.0 out of 5.0 by Petsi Gute Lage
Das Hotel liegt sehr gut unmittelbar oberhalb der Spanischen Treppe. Zu Fuß ist man in 5 Minuten am Fontana di Trevi.
Die Zimmer sind klein, aber komfortabel. Das Frühstück ist OK, wenn auch teuer.
Die Rezeption ist der Größe des Hotels nicht angemessen: Warten...
15 August 2014
Rated 4.0 out of 5.0 by old Daddy Minibar
Everything was okay except fo the shock when I paid the bill of the minibar.
13 August 2014
Rated 5.0 out of 5.0 by Nico1991 Great hotel, like all Intercontinentals
The hotel is on a great location and has all the standards like every intercontinental hotels.
Good concierge service and great breakfast terras!
Love the rooftop restaurant.
12 August 2014
Rated 5.0 out of 5.0 by LondonTourist Ideal location for sightseeing, superb staff and service
We came here for a short city break and wanted to stay in a safe neighbourhood close to all the main sights and De la Ville nails it for location. The staff were amazing and cheerful from the moment we came right until the time we left. Nothing was too much for them. The concierge deserves a special mention as they went out of their way making bookings at various eateries, storing our shopping, and phoning various tour operators to confirm our sightseeing visits. The guest room is quite small and tight, and we struggled to fit our suitcases comfortably in the room. I also felt there wasn't enough light in the room. The bathroom was generously sized and had decent toiletries. Shower was nice, hot, and powerful as it should be. Breakfast buffet was excellent, with lots of variety in terms of hot and cold foods and pastries. The terrace restaurant gives a lovely view of Rome, however food was very mediocre. Certainly not worth the price in the menu. Menu was very limited for vegetarians. I wouldn't recommend to eat in the terrace restaurant. Service at the restaurant was very average, and sub-standard for the Intercontinental group. On the whole, a fabulous stay, and i would recommend it to my family and friends.
12 August 2014
Rated 3.0 out of 5.0 by RichBo Nice room, great location, really poor concierge
Great location at the top of the Spanish Steps, room was great and they honored my special occasion request which was greatly appreciated!
The only problem we ran into which was a major one for us was the concierge desk arranged a tour we requested, however failed to mention that the tour operator would not bring us back to the hotel where they picked us up. We were dropped off at another location in the city of Rome and given verbal directions on how to get back to the hotel, a nightmare trying to find your way back when you dont speak or read the language. I found this totally unacceptable. I have used the concierge in other IHG properties and they were top notch, this location not so much and for this reason I will not be back as I rely on them heavily to help out.
11 August 2014
Rated 4.0 out of 5.0 by RS66 Great location, functional room and good service
The location of the hotel is great. Walking distance from all major tourists attractions. Room is functional but very small. No a lot of working space. Bathroom is also small. Room is clean. Breakfast was rich. Staff was nice and welcoming, willing to help. A bit expensive though. Overall experience is positive.
11 August 2014
Rated 5.0 out of 5.0 by mudablue Excellent Service and beautiful city views
We checked into the De La Ville Roma in mid-July for a few nights prior to cruising the Mediterranean. The staff could not have been more helpful and were quite welcoming.
Our room request was for a balcony and city view. We were totally unprepared for the exquisite view of Rome from our room and the beauty of the balcony itself.
This hotel is on my "to return" list!
04 August 2014
Rated 5.0 out of 5.0 by Termini1307 Danke für den tollen Aufenthalt
Das Hotel hat unsere Erwartungen weit übertroffen. Überdurchschnittlich freundliche, hilfsbereite und professionelle Mitarbeiter. Unser Aufenthalt in Rom wurde dadurch einfach nur toll!
04 August 2014
Rated 2.0 out of 5.0 by Monty2 Bathroom excellent, very well equipped and clean.
In comparison to other IHG Hotels previously used, we were somewhat disappointed.
Double bedroom,: somewhat cramped, only one bedside table, no drawer space for putting clothes, wardrobe tiny.
Bathroom excellent, very well equipped and clean.
Would I recommend it? For location yes, value for money no.
01 August 2014
Rated 5.0 out of 5.0 by attu Roman expierience
stunning property and location, beautiful breakfast room, with an outstanding staff. Makes a stay in Rome a memorable one
30 July 2014
Rated 5.0 out of 5.0 by DCF1956 Great location with excellent service
My wife and I enjoyed our stay at the InterContinental De La Ville Roma during our recent stay in Rome. Ideal location near the Spannish Steps with the hotel staff exceeding our expectation with superb service.
30 July 2014
Rated 5.0 out of 5.0 by kcs526 Cosy Rooms and Fantastic Ambience !!!
Lovely Rooms, with Cosy Beds. Dinner at the Terrazza Roma was an experience not to be missed !!! Lovely panoramic views of the city and the sunset !!!
29 July 2014
Rated 5.0 out of 5.0 by Cliff1234 Great hotel, staff and location
Had an excellent stay at the De La Ville in Rome. The location of the hotel is perfect (top of Spanish Steps), the staff are very welcoming and friendly - we were given an early check-in and a late check-out!
24 July 2014
Rated 5.0 out of 5.0 by tyler12tig Great stay and staff was awesome!!!
Just an overall wonderful experience!!! highly recommended!
22 July 2014
Rated 3.0 out of 5.0 by sam3334 Great staff and location, but rooms need serious attention.
The location is great!
The staff were very helpful.
Common areas are well kept.
Our room was a 'deluxe' but could have used a renovation many years ago.
Everything in the room was worn out and need to to updated.
19 July 2014
Rated 3.0 out of 5.0 by Carin52 Great service, but the hotel needs renovation
Service, excellent, and confortable rooms, but the air condition in the room didnt work. Very small elevators. I think the hotel needs renovation.
16 July 2014
Rated 4.0 out of 5.0 by express22 Roman stay
Don't eat breakfast outside!!! The staff lets the birds go anywhere. Spent 160 Euros on breakfast for family and it was ruined, but the food is great!
Had roof top dinner, wonderful view and food.
Rooms are nice. Great location.
12 July 2014
Rated 4.0 out of 5.0 by H2ome Servicio Insuperable pero....
Este Hotel esta situado en uno de los mejores puntos de Roma y su personal es extraordinario, sin embargo, las habitaciones dejan mucho que desear y necesitan ser remodeladas con urgencia.
10 July 2014
Rated 5.0 out of 5.0 by Lori1114 Staff is incredible!
The hotel is in the best location of all of Rome. But, besides that, the staff is there to make everything about your visit to Rome a memorable and seemless experience. The concierge are beyond compare...they made suggestions of things to do and see in Rome that were different than your normal "top 10 things in Rome" They suggested we see Palazzo Valentini and it turned out to be one of the highlights of our trip.
I can't imagine ever staying anywhere but at the DeLaVille while in Rome...absolutely stunning hotel and the best staff in the world.
08 July 2014
Rated 5.0 out of 5.0 by Gladstone1 Great staff and service
The staff at the Intercontinental De La Ville Roma are the most friendly around particularly at the front desk. They make the exerience pleasurable and personal.
07 July 2014
Rated 3.0 out of 5.0 by Globtrotter Nice view from terrace
The only reason to be there is excellent view from terrace at the bar - the rest - you can find better offer - pricey place with small rooms
07 July 2014
Rated 1.0 out of 5.0 by Donald12 Poor service. Do not stay there unless you like poor service.
The service at this hotel is poor. The manager needs to be replaced as he is not following up It appears there is little direction given to the staff. This hotel is rudderless.
05 July 2014
Rated 5.0 out of 5.0 by hawill123 Relaxing days in away
Excellent location right on top of the Spanish steps with a fantastic view from the very nice roof terrace. A real grand hotel with a great history. The room - grand old fashioned - but in a very comfortable way - it is an experience in itself. if you are after chic boutique this is not for you - choose Indigo. We loved our stay in a room with balcony overlooking the courtyard. I had pre-ordered some treats for my partners birthday - all was there as requested. Guest service followed up to ensure everything was as it should be. Reception, concierge and roof terrace staff were all friendly, helpful and professional. having dinner with the est view in Rome is a great experience. Thank you to all staff at De La Ville Roma.
04 July 2014
Rated 4.0 out of 5.0 by Dinos52 comfortable and great service
Perfect location and very friendly staff. I can recommend the Hotel to friends.
04 July 2014
Rated 5.0 out of 5.0 by Barbaraartiste Great support during personal trial
I booked this hotel for only one night and wished I could have stayed longer. Hours after checking in I got my wish. My passport was stolen in a shop and I had to cancel my early morning flight the next day. It was a Sat night and I had to stay two more nights. The staff went into action immediately, under the guidance of the hotel manager, Mr. Pica, who went out of his way to see that all things were handled. He insisted on accompanying me to the poiice station to help me file the report, arranged my appt at the Embassy on Monday morning, told me that his hotel was my home for the next few days and made it feel like that by seeing to it that I was comfortable and not too upset., and even adjusted my room rate for the next two nights. It is a beautiful, elegant hotel perfectly situated above the Spanish Steps. Not a bad place to have to be stranded. The roof top restaurant was enchanting and the breakfast buffet was the best I have ever had anywhere that was included with the room. It was equal to a $75.00 sunday brunch in a 5 star hotel in the US. If Rome hadn't been 100 degrees each of those days, I would have been happy. But my room was comfortable, quiet and Air Conditioned! At one point, the hotel sent a bottle of Champagne and strawberries to my room to help me relax! I would always return to this beautiful hotel which reflected very favorably on Italian hospitality.
01 July 2014
Rated 5.0 out of 5.0 by HLM1970 Great base for a Roman Holiday
We stayed here two nights while sightseeing in Rome. It was a great hotel in all regards. Staff were very helpful, accommodations were very comfortable, and the location is ideal for touring Rome. Very convenient to the Metro making access to the entire city easy and affordable.
30 June 2014
Rated 5.0 out of 5.0 by Straff Lovely stay
We stayed at the InterContinental for a special birthday and anniversary. We weren't sure what to expect from this city centre (ish) hotel but were pleased. There aren't many facilities (no pool for example) but it is a very pleasant place to stay (the roof top restaurant is lovely) and the staff were very friendly, efficient and attentive. The executive room we had was nicely furnished.
It is an excellent location being very close to the Spanish Steps. The local area is not cheap (keep an eye out for some very expensive places to eat and drink) but there are places nearby that offer good food at rasonable prices if you look for them.
Overall we had a lovely stay and would certainly recommend it.
30 June 2014
Rated 5.0 out of 5.0 by Cica Club Lounge Concierge
There was none!
Concierge: obliging, knowledgeable, helpful
26 June 2014
Rated 3.0 out of 5.0 by Dominic37 Great central location - but at a price!
Great location, but only use the hotel as a 'base' for your stay.... dine and drink elsewhere
25 June 2014