Rated 3.8 out of 5 by 144
Rated 4.0 out of 5.0 不错的酒店，交通方便
October 6, 2014
Rated 4.0 out of 5.0 by Jackbinbin 性价比好
September 30, 2014
Rated 3.0 out of 5.0 by shangor need to imporve
I was stay at this hotel from the opening.
my feeling is become worst and worst compare to first two years.
September 22, 2014
Rated 5.0 out of 5.0 by 我是香水 洲际集团旗下酒店，整体不错
September 19, 2014
Rated 4.0 out of 5.0 會再次選擇holiday inn
地理位置略偏 倒是真的很安靜 交通的話 地鐵11號線出來需要步行5分鐘 前台有出租車應召服務 從酒店步行15分鐘有便利店和餐館兒
酒店硬件設施有些陳舊了 還好衛生蠻乾淨的 吸菸房和無菸房沒有太大區分 貌似所有房間都允許吸菸 房間還算寬敞 免費升級了河景房 雖然看不到什麼
整體性價比算可以了 但是沒有享受到任何IHG金卡會員優待 不是會員直接到前台開房價格也是一樣的
September 8, 2014
Rated 5.0 out of 5.0 by bighead2 服务一流，性价比高
September 1, 2014
Rated 5.0 out of 5.0 by Iris1992 服务一流，环境舒适
September 1, 2014
Rated 5.0 out of 5.0 服務親切，設備維護良好，設計簡潔舒適
August 31, 2014
Rated 5.0 out of 5.0 安静便捷，硬件不错
August 19, 2014
Rated 3.0 out of 5.0 by Stacy80 適時翻新
酒店可適時裝潢, 前堂/客房/餐廳等建議適時翻新; 餐廳提供的早餐, 種類雖不多, 但可以再精緻化一點, 餐廳很大, 但即使在白天, 室內仍暗, 應可適時翻修, 讓空間更現代化
August 18, 2014
Rated 5.0 out of 5.0 by 阿兰Alan 床铺舒适，服务一流
August 17, 2014
Rated 3.0 out of 5.0 by Bjohn567 great room
Facilities and locations are good. It is at a quite street.
The attitude of the hotel service people could be improved.
August 15, 2014
Rated 4.0 out of 5.0 by Grant Lin 酒店不错
August 14, 2014
Rated 5.0 out of 5.0 by 中国人广东人香港人 登记入住速度
August 14, 2014
Rated 4.0 out of 5.0 整体体验不错，早餐服务到位
August 13, 2014
Rated 5.0 out of 5.0 by bowbow 干净整洁，快捷方便
August 10, 2014
Rated 2.0 out of 5.0 by Bdd63 OLD AND TIRED LOOKING
The rooms were ok, the bathrooms had poor lighting. The breakfast was awful compared to HIE Temple of Heaven in Beijing. Font desk staff were excellent, letting us check in early, and out late, ( but had booked river view and given parking lot view) but the breakfast staff didn't seem to care too much and just wanted to get out of there a 10. You couldn't get juice because they would never fill it up, not even the bread. Same stuff every every every day.
Pay the extra and say at HI Vista or Downtown
August 2, 2014
Rated 5.0 out of 5.0 by Doctor.H 安全舒适
July 26, 2014
Rated 5.0 out of 5.0 床铺 舒服，服务好。
其他都很棒。 床特别舒服， 干净。
July 24, 2014
Rated 5.0 out of 5.0 by yekai20000 干净，安静
July 21, 2014
Rated 3.0 out of 5.0 床铺舒适，卫生状况一般。
July 20, 2014
Rated 1.0 out of 5.0 by Beijing Snow 不推荐的酒店
July 15, 2014
Rated 3.0 out of 5.0 by amus 环境不错，隔音稍差
July 14, 2014
Rated 4.0 out of 5.0 床上用品
July 12, 2014
Rated 3.0 out of 5.0 by Tommy35 Unfriendly receptionist during evening shift and smelly room
After a long day travel, I arrived late that night. The receptionist and a trainee were unfriendly, arranged my check in without proper greetings. When I found the room was full of chemical smell, I called to report the problem. After long time waiting, I had to came to front desk again and asked for a change to a room without smell. They put me into another smelly room and asked me which room was less smelly and they asked me to overcome the problem by myself for the that night. After half hour unbearable stay in that room, I had to let them know I need to change to another hotel. The receptionist finally let me try an upper floor room without that much chemical smell. It was late, and I decided to stay. But the overall experience was just poor or average. The service at this hotel remains low for the past few years, but I just did not expect that low.
July 12, 2014
Rated 1.0 out of 5.0 by Unhappy ihg platinum No ihg point after checked in and hotel never bother to answer
Bit disappointed with my stay as I have rooms booked but the hotel just ignore the ihg point credit, the xchange of emails for the update were just promises but never come
July 9, 2014
Rated 5.0 out of 5.0 by areszhong 环境一流，服务一流
June 30, 2014
Rated 2.0 out of 5.0 by MNborn Really more like 2 1/2
I'll say 2 1/2 stars. Wish we could use 1/2 stars.
Good- Beautiful location. 10 minute walk to a shopping mall with excellent Chinese restaurants and a Dairy Queen! Enjoy the courtyard in front of the mall where the locals gather every night. Only 10 minutes walk to subway station that connects to line 2 at next stop that goes right through the center of Shanghai. Quiet area. Beautiful stroll at night along the river.
Room had air-conditioning that I could control and worked great!
Bad- Hotel is showing age. Walls in my room had many stains throughout. Seems all HIE in China now have the same hard bed. Luckily there are pillow choices.
Safe in my room worked but older one in my mother's did not.
Breakfast is all Chinese but came with great tasting watermelon everyday. The WORST fake (sugar# juices I've ever tasted and the milk is watered down.
If taking a taxi, some know this hotel and some do not. Bring the Hotel's address in Chinese AND the phone number for the driver to call. Not easy to get a taxi around the area when leaving.
Very Bad- Service. Only a few at the desk can speak English. I asked a woman if the shuttle goes to the Metro #Subway# at noon. #It was raining#. She said yes, but seemed hesitant. I later asked a supervisor who spoke English and she said it stopped at 9:30 am.
No recognition of my Platinum status at check-in.
Reserved 2 rooms and they were not connected. They never even asked if we wanted them. #To be honest, my mother wanted them and I didn't. So I didn't push it.#
Worse was that as a Platinum member I'm supposed to get a free upgrade. I expected river view rooms and we got the ones looking out the back at a warehouse. I didn't feel like changing rooms after unpacking.
But the worst part was the bill. I wanted to pre-pay as my credit card was expiring before the end of the trip. #Forgot the new one.# I checked the box to pay in RMB as my Chase card has no international fees and has a good rate. I saw my online statement and the pending charge was at the Dollar rate.#The hotel marks up the dollar rate at 4%) About $13 more. They showed me their internal receipt that showed RMB and told me 2 days later the bank was charging me in RMB. Today I saw the charge online and it's at the Dollar rate.
As of today they are crediting my CC $13.00. The e-mailed: "We already contact with the bank of China . They said something wrong with the exchange machine." That makes no since to me at all! But they followed up only after I contacted IHG customer service.
Would I stay here again? Probably. I loved the area and the restaurants and the close Metro ride to the heart of Shanghai.
June 29, 2014
Rated 4.0 out of 5.0 by B-travelor Comfortable bed but bad breakfast.
This particular hotel does not match up to the other HIE I had stayed, overall quality is slipping, the breakfast goes from bad to worse.
June 20, 2014
Rated 4.0 out of 5.0 早餐越来越糟糕, 噪音越来越严重
但是今年开始觉得酒店变得越来越糟糕. 虽然更换了室内地毯, 但是每次入住6,7楼层时候的噪音实在难以忍受, 即使关着窗户依旧如此.
早餐之前还不错, 现在变得品质低下, 这样就成了鸡肋.
June 20, 2014