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Concierge Photo Concierge Signature
Arnie Rivera
Chef Concierge

Insider Tips



Singapore's weather is mainly warm and humid throughout the year. Bring an umbrella as you never know when it is going to rain. The average daily temperature is 26-32°C.
The only 5-star luxury hotel in Singapore to preserve Peranakan heritage in a shophouse-style setting, the hotel is located in the Bugis precinct, close to Orchard Road and the Marina Bay area. Adjoining the hotel is Bugis Junction Shopping Mall and Bugis Train Station, which provide convenient access to various attractions around Singapore. With over 400 luxurious guest rooms, the hotel is an oasis in the city, featuring a rooftop garden, outdoor pool and a range of fine dining options.

Guest Reviews

2X Points and Faster Rewards - Earn 10 points for every US$1 spent. Plus 2X points on F&B and more


  • Restaurant & Lounges

    Celebrate Singapore's diverse culinary delights with us. Be it the award-winning world buffet at Olive Tree, authentic Cantonese specialities at Ma...
  • Amenities & Services

    Unwind in luxury in our spa and outdoor swimming or get your blood pumping in our 24-hour fitness center. Relax in the elegantly appointed Club Int...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...
News & Events

Online Dining Reservations

Receive instant confirmation and view the latest promotions taking place at the Lobby Lounge, Victoria Bar, Olive Tree and Man Fu Yuan, when you bo...

InterContinental Singapore is EarthCheck Gold Certified

As of 1 September 2014, we are delighted to announce that InterContinental Singapore has achieved the Gold certification as awarded by EarthCheck f...
  • 80 Middle Road
  • Singapore , 188966
  • Singapore
  • Front Desk +65-6-3387600

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

German, English, Indonesian, Japanese, Korean, Dutch , Tagalog, Chinese

Pet Policy

Contact hotel for details
  • Local Time

    7:53 AM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available


    • Singapore Dollar S$ (SGD)


    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 691 reviewers.
    Rated 4.0 out of 5.0 by Easy, convenient business hotel/stop over Easy check-in and check-out. Tastefully decorated. Rooms fit with everything you'd need. Nice swimming pool and plenty of space in restaurants and bar. Comfortable bed, nice desk; good internet. My room as showing signs of wear and tear but I had no issues with cleanliness or operation of any of the amenities. I would stay again and recommend it to others. It's connected to the Changi airport on two levels so it's very easy to get to (you don't have to leave the airport to enter the hotel). September 14, 2014
    Rated 5.0 out of 5.0 by they've thought of everything! good lighting in the room, nice and quiet, luggage trolleys available in the lobby, excellent Chinese restaurant, good snacks in the lobby bar, great shower and bathtub with 1 knob temperature control, wide bench to spread your suitcases, fun watching TV from bathtub thru clear glass divider, could not be more convenient to enter the airport September 13, 2014
    Rated 5.0 out of 5.0 by Great Place Was such a good stay, will be hard never to stop there again and again. Well done to all the staff for achieving this stranded it is an tribute to you hard work and dedication to your job. September 13, 2014
    Rated 4.0 out of 5.0 by Good convenient Hotel at the airport This hotel is very convenient and near the hotel especially when catching early morning flights. The rooms are of decent size and so is the bathroom. One improvement I would suggest is the improvement in breakfast - add more South Indian food as other top hotels have it. Need more US type plug points near the bed - Only on one side of the bed (would prefer on both sides). September 13, 2014
    Rated 5.0 out of 5.0 by Oz 43 I was traveling with my husband who had recently spent 3 weeks in hospital and was very weak. I found your concierge department so very kind and helpful and I really could not have managed without their help. We have stayed at this hotel before and had no hesitation about booking for another stay but this time you really excelled and I could not have been happier with your service. Thank you all very much. September 11, 2014
    Rated 4.0 out of 5.0 by Convenient location and great view My second stay here. I choose to stay at Crowne Plaza Changi mainly for its convenience because living in the west part of SG has made it very painful to catch flights early in the morning. The proximity to the airport terminals puts my mind at ease so that I do not need to worry about the travelling time across the island. I was delighted to find that the kettle in the guest room was replaced by capsule coffee maker. In general, the lobby staff are friendly and efficient. The rooms are clean, comfortable, spacious and unexpectedly quiet despite of the fact that they are located right next to the runways. In fact, as an amateur aviation fan, I did enjoy gazing at the aircrafts and listening to the sound of engines. September 9, 2014
    Rated 5.0 out of 5.0 by Modern and highly convenient I always come back to stay here in Singapore, definitely one of my favorite hotels. Being conveniently annexed to the airport makes late night and early morning flights much less stressful, and guest rooms are always clean and comfortable with modern style. I tend to stay here even if I plan to go to the city, because hopping onto an MRT train at the Changi Airport station and it takes only 20 to 30 minutes to the city. September 9, 2014
    Rated 5.0 out of 5.0 by Nice stay Staff are friendly, room is spacious and nice. Wash room is big with bathtub too. September 8, 2014
    Rated 3.0 out of 5.0 by Average experience Perhaps I have too high expectations of the hotel after all the positive reviews. But my staycation at the hotel was only satisfactory/ average. Maybe the hotel is more suitable for business travellers than families with young children. Check-in took quite awhile, making me worried if my reservation was not captured properly in their system. The concierge staffs were very polite though, as they apologised for the delay. Didn't get the view of my choice, but that is my fault as I did not request in advance. Requested for a cake to celebrate my husband's birthday but realised that they were not informed about this arrangement which has been previously communicated with their employee via email. Nevertheless, they rectified this issue promptly. The staycation was ordinary, can't say we were impressed, though we did enjoy the pool quite abit. Felt that the price that we have paid for this experience was not really worth it. But I have to give compliments to the hotel employees, be it the concierge team or service team at Azur, or the one-stop service team. They do try to give good customer service and are prompt with our requests. September 8, 2014
    Rated 5.0 out of 5.0 by Relaxing stop over Lovely hotel for our stop over on the way to New Zealand we have used this hotel before and have alway been happy. Our daughter 11 loves it too especially the pool. September 8, 2014
    Rated 5.0 out of 5.0 by Convenient and Comfortable Excellent overall experiences with this hotel since going to Singapore. I have stayed there over 20 times for a night during transiting and it has always been good. Clean rooms and comfortable. September 8, 2014
    Rated 5.0 out of 5.0 性价比较高的住宿选择 在新加坡住宿,虽然樟宜机场Crown Plaza的位置在机场旁,距离市区较远,但其设施服务都属于不错的水准,性价比也比较高,住在这里去市区也可以搭乘地铁或者的士,还算比较方便,如果来新加坡旅游,我还是会推荐的。 September 8, 2014
    Rated 5.0 out of 5.0 by Great Service I like to compliments the staff who handle our check in. She was wearing a red color uniform, look like Singapore Chinese and if I am not wrong her name is Elaine. We ask a couple of questions during check in and she answer promptly and professionally. Yes, she is very professional in her duties and friendly. The man who help us bring our luggage to room was very polite and professional and provide us with additional info that we should know. We check out around 3 am and called for bell boy to help with luggage and wait for approximately 5 mins and no one turn up. Since we could not wait any longer, we just manage our luggage and check out. The check out staff sound like Filipino, she greet us friendly in professional manner. Overall, we are very happy for your excellent service. September 8, 2014
    Rated 5.0 out of 5.0 by Great room, and the best service ever The service here is exceptional, and the staff are so friendly and helpful. The rooms are beautifully designed and spacious. This is the fourth time I've stayed here. September 7, 2014
    Rated 5.0 out of 5.0 by Tropical Resort Atmosphere We had the BEST stay in the Crowne Plaza Changi. It was our first time in Singapore and did not know where to stay. Best choice we made. Hotel is at one end of the airport; did not hear airplane activity. The atmosphere was resort-like. Very comfortable bed and clean room. Lots of amenities. The Staff at the Club lounge were so accommodating and efficient. Pool was awesome! Access to the City via MRT was so easy and just a short ride away. It was nice to Getaway from the busy City. Great to check-out of hotel and walk right into the departure area without rushing. September 5, 2014
    Rated 5.0 out of 5.0 by GREAT HOTEL AND GREAT LOCATION FOR CHANGI AIRPORT This is a great hotel to stay in if you have an early morning flight. Just check out of the hotel and walk over to the airport and you are in terminal 3 under cover, rain or shine. Use the Sky train to get to terminal 1 and 2. This hotel has everything you need... September 5, 2014
    Rated 5.0 out of 5.0 by Top notch facility and staff I was very happy with my room and how I was treated by the staff. I did not get welcome bonus as I have become accustomed to with IHG. My ONLY complaint would be the limited hours for the pool as I did not get to use it as I was in Singapore for business and the timing did not afford me the chance to relax in the pool. September 5, 2014
    Rated 4.0 out of 5.0 by Travel Oasis We have been making this hotel a regular stop on our travels, it is always a welcome oasis. We stay in other hotels locally, but always come back here; we know what to expect and are never disappointed. The staff are alway professional, friendly and helpful and the standard of facilities is excellent. Children and adults love staying here. September 4, 2014
    Rated 5.0 out of 5.0 by Helpful staff On arrival, we asked if it was possible to change our room and this was done with the minimum fuss. The staff were most helpful and couldn't do enough to make our room change quick and simple. Thank you again for all your effort. September 4, 2014
    Rated 1.0 out of 5.0 by Crowne Plaza, Where Not to stay in Singapore. leftover bread crumbs on the desk in the room, Stale bread (roti), to borderline rude behavior of staff and than over charging and not refunding even after promising to do so.........Really don't want to go there again. September 3, 2014
    Rated 5.0 out of 5.0 by excellent stopover experience Very convenient location for transit stop, yet surprisingly quiet and relaxing. Great room and facilities to unwind and sleep. Very courteous and efficient staff, good food in the restaurant, so an excellent break in a long journey. September 1, 2014
    Rated 5.0 out of 5.0 Fabulous stay Our stay was perfect in every way and we highly recommend this airport hotel to anyone. We really loved the service provided by the lively staff lobby staff. The hotel jaw-dropping decor is very elegant. Breakfast at The Azur was wonderful and the staff were extremely attentive. However, the treatment the manager Grace provided at check in impressed us the most and far exceeded our high expectations. Congratulations on having a well trained team and an exceptionally caring duty manager who was a joy to befriend. August 31, 2014
    Rated 5.0 out of 5.0 by Quality and Friendly Staff were excellent, comfort outstanding - could not fault August 31, 2014
    Rated 5.0 out of 5.0 by Wonderful stay I have stayed at this hotel so many times and I have never been disappointed. Granted check in can be congested but the staff is always pleasant, efficient and helpful. This stay I enjoyed the upgrade to a suite and had time to enjoy it. The new coffee maker in the suite is a plus over the usual hot pot, the fruit basket was fresh....etc. Room clean, etc... Gym has enough cardio equipment and free weights to accommodate a smaller frame. Appreciate that. Side note for anyone who has one of those early flights, this hotel will do double wake up calls at 4 am! August 29, 2014
    Rated 4.0 out of 5.0 by Stay at Changi Good hotel with excellent facilities. Found the restaurant rather dark and thus gloomy but this is as it is designed to be. Perhaps teh sports bar might show a greater range of spaorts, and all at slightly lower volume, as the loudness adds stress to tired travellers August 28, 2014
    Rated 4.0 out of 5.0 by Excellent Excellent quality, you are getting what you pay for. Breakfast is excellent value, with lots of choice and very good quality. Excellent location for Changi Airport, excellent facilities including dining and shopping in Terminal with good links to 1 & 2. August 28, 2014
    Rated 5.0 out of 5.0 by Great Stay The place is really quiet despite being near the airport,was expecting great deal of noise from the planes taking off. Room is super clean and the bed was comfy. Layout is pretty simple and sophisicated and enjoyed a good sleep much. August 27, 2014
    Rated 4.0 out of 5.0 by Air Con In the Room Too Cold This is my second time statying at his hotel. This time same as before, the receptionest said no more vacant suite rooms available so no upgrade. Instead she offered me access to the lounge. The breakfast variety at lounge is not as many as in the restaurant so I decided not to have breakfast there. The air con temperature control didn't seem to work and it was freezing cold. I turned off the air com in order to sleep August 27, 2014
    Rated 5.0 out of 5.0 by Excellent hotel I would highly recommend this hotel after our recent short stay. We were warmly welcomed by the friendly staff, checked in under 5 min and had a very pleasant stay. Breakfast was sumptuous and internet was fast. Thank you for the excellent service. August 26, 2014
    Rated 5.0 out of 5.0 by Pleasant service and room size and comfort I would highly recommend staying at the Crowne Plaza Hotel at Changi Airport, Singapore. I had pre-booked the room several weeks in advance and after arriving at 6.10 am in the morning after a 12 hr flight to reception both myself and my wife were processed very quickly and within ten minutes were relaxing on the bed in our room. The service was terrific and the room great. I have no trouble in recommending and staying there again as nothing was too much trouble to help us, even when we needed a taxi to town they rang and arranged one from the hotel within 5 minutes we were on our way to town for lunch and catchup with friends. August 25, 2014
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