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InterContinental Warsaw

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Hotel Reviews for InterContinental Warsaw
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.7

based on 695 reviews
95%
Recommend This Property

Ratings Breakdown

695reviews

  • 5 Stars
    534
  • 4 Stars
    111
  • 3 Stars
    30
  • 2 Stars
    9
  • 1 Stars
    11

The Best by Far

By

2016 七月 27

always a great place to stay near everything great food a wonderful pool and super Club lounge

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Very satisfying stay

By

2016 七月 26

We booked through IHG membership, and opted for a Club upgrade, which was well worth the extra payment.
Excellent central location, close to the central rail station, with buses and trams just outside. Taxis are an inexpensive alternative, but we enjoyed the fantastic public transport system.
Our stay at the hotel was most pleasurable. We came for the Andrea Bocelli concert, and also to celebrate both my wife's and my birthdays. We were treated to a beautiful and tasty (albeit extremely sweet) chocolate mousse cake delivered to our room, compliments of the Management.
Check-in (late evening) and check-out were speedy, efficient and done with a smile by the reception staff.
The room was spacious, clean, well maintained with a very comfortable King-size bed. There was a turn-down service, with a little chocolate candy left on the pillow.
Plenty of towels, as one would expect from an Intercontinental hotel, and fresh bottles of mineral water are supplied every day. A Nespresso machine is featured in the room, with a fresh supply of capsules each day. A bathrobe hangs in the room and can be used for the spa, and/or 43rd floor swimming pool.
With Club lounge access, we enjoyed leisurely and quiet breakfasts and dinners, and lounge time. The selection and quality of these meals is very good. Being vegetarians, we liked the variety offered.The lounge staff speak English, are attentive and help with a smile. Soft drinks are readily available, with alcohol seemingly only around dinner time.
We had WiFi access in the room and in public places.
The view from our 39th floor window was great, overlooking the Palace of Science and with a clear view to the old city and beyond.
We plan on revisiting in the not to distant future, and will surely stay here again.
I gave a 4 star for cleanliness only because the weekend housekeeping staff is reduced and it is apparent. However, the cleaning ladies are nice, polite and always have a smile for the guests.
Overall - as in the title - A very satisfying stay.

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Pleasant stay in Warsaw

By

2016 七月 26

A pleasant hotel in a good location. Clean with good facilities.

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Great Beds Friendly Staff

By

2016 七月 21

platinumelite

Great Hotel, Good Location, Price is a bit high but worth the stay Thank You

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Nice apartment

By

2016 七月 18

club

good sized apartment and comfortable stay
excellent location in town centre and good eating options around

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Супер отель

By

2016 七月 13

club

Отель который достоин во всем одних плюсов но есть
один большой минус, стоимость парковки!!!

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InterContinental Warsaw

By

2016 七月 13

This hotel may be the best in this city. A great 5-star InterContinental, with an excellent value.

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Great Location

By

2016 七月 07

club

Hotel is well situated facing the centrium. The building is amazing and can be seen for miles. Really impressive hotel with great staff. Only drawback is the the air con temp would not go lower more than 23 deg which seemed to the the same for others staying in the hotel as well. Lack of plug points can also be irritating.Otherwise would def recommend this hotel.

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Warsaw 2016

By

2016 七月 05

club

Good location, excellent breakfast, large room, nice welcome, etc.

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Amazing

By

2016 七月 01

all the best were temporary problems with wifi and the tv but the fault was quickly repaired

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GREAT GET AWAY IN WARSAW

By

2016 六月 30

club

The hotel is located in the middle of town, next to the most imposing building in Warsaw.

The room in the 35 floor was great,. Excellent food in the room service, very supporting staff.

We were there during very hot days and the fact that the
hotel has a beautiful pool in the 43 floor was a great get away.

ALL IN ALL IT WAS GREAT EXPERIENCE

Posted byHotelStaff
2016 七月 08
Dear Guest, Thank you for posting an amazing feedback from your recent stay with us. It is great to know that you were able to appreciate the convenience of our location, that you enjoyed the food and that you found our staff to be friendly and supporting. It is always a pleasure to read reviews as yours. Again, thank you for the comment and I hope that we would have another chance to accommodate you again in the future Best regards, Marten Schoenrock General Manager
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Great location !

By

2016 六月 28

club

This was a great hotel. Good service, good food/drinks. Comfortable room/bed. The fitness rooms are awesome. The only thing is there were NEVER enough towels in my room. Despite me asking 3 days in a row I never got ONE shower hand towel...

Posted byHotelStaff
2016 七月 08
Dear Guest, Thank you for your comment. We will share your feedback with our Housekeeping Department in order to discover why additional towels were not provided. We are hospitality professionals who pride ourselves on delivering world class service and we are deeply sorry we failed to deliver excellence during your stay. Please accept our sincere apology for the shortcomings you experienced during your stay. Best regards, Marten Schoenrock General Manager
Posted byHotelStaff
2016 七月 05
Dear Guest, Thank you for your comment. We will share your feedback with our housekeeping department in order to discover why you have not received additional towers. Please accept our sincere apologies for this inconvenience. Best regards, Marten Schoenrock General Manager
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