1599 N 6th Street, Suite 100
West Memphis, Arkansas
72301
United States
Check-in: 3PM
Check-out: 11AM
Usia Check-in: 18
Kami menjanjikan kepada Anda akses ke jaminan harga terbaik yang tersedia, atau malam pertama Anda gratis.
Kamar Anda dijamin.
Kami tidak mengenakan biaya pemesanan apa pun untuk melakukan reservasi langsung dengan kami.
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Memphis Barat"/>
ความคิดเห็นจากแขกที่เข้าพัก
การแสดงความเห็น และการให้คะแนนแต่ละครั้งที่เราได้รับจะมีการตรวจสอบ เพื่อให้มั่นใจว่าเราแสดงเฉพาะข้อมูลที่ได้รับจากแขกซึ่งเข้าพักจริงในโรงแรมของเรา
72%
แนะนำโรงแรมนี้
ประสบการณ์โดยรวม 3.9
72%
แนะนำโรงแรมนี้
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Staff is extremely rude and linen and towels smell like they wash them in dead skin.
ByNicky
พฤษภาคม 18, 2568
Would not recommend unless you like poor customer service, being overcharged, and sleeping on linen that smells awful.
An excellent place away from home.
ByAirGiGi
พฤษภาคม 16, 2568
Was a pleasure to stay in your hotel….like…home away from home.
Clean and Minimalist
ByJust Jen
พฤษภาคม 14, 2568
I drive from Dallas to Cincinnati on a regular basis and usually stay at a different hotel. This was my first stay and I am very happy with the hotel. It was clean and minimalist, perfect for a night or two. The bed was comfortable. They have coffee and ice available all the time in the lobby. They have some snacks for purchase too. They are pet friendly with a reasonable fee.
I will happily stay again on my next trip.
Menyukainya!!!
ByBarbara
พฤษภาคม 11, 2568
My only regret is I can't move this hotel to each of my night stops staying thru the 23rd (I stayed the night of May 9, 2025) Great experience, great staff, quiet and beds so comfy. Fantastic experience!
Kenyamanan
ByMiaL
พฤษภาคม 01, 2568
Did not get any rest, was annoyed my whole stay. As soon as we checked in went to our room on the 5th floor it was nasty not cleaned had to get a room on the 4th floor. Bed was comfortable, quiet night but around 5:30 am I got a call from the front desk talking about the smoke alarm was going off. They called again later and then to top it off an idiot from housekeeping came banging on the door talking about when we checking out. Really annoying. We will never stay at this location again and also didn’t like that it was combined with another hotel(candlewood suites).
Staf Hebat
ByBoss
เมษายน 18, 2568
The room was really amazing with the big TV and comfortable bed.
Menginap semalam
OlehNancy
เมษายน 13, 2568
Overnight stay on our way home from Florida. This hotel had all we needed, clean room, good bed, great shower and a quick breakfast. And the price was right. would definitely stay ay another property. normally we would have stayed at the Holiday Inn Exprees in the area but the price was too high for an overnight.Have been membersof the IHG reward program since 1988.
Layanan Pelanggan yang Mengerikan
ByJon54
เมษายน 11, 2568
Booked my stay through their website and arrived at check in, but the hotel receptionist said they couldn't find my reservation. It apparently booked me at a nearby Avid location 40 miles away. The receptionist said this happened three other times that day but called the other location to "cancel" the incorrect reservation. They said it was no big deal and I had no issues during my stay but after I checked out, I was charged an additional $145 no show fee. The hotel said they couldn't assist and redirected me to IHG customer service to open a case and it's been a month later with no refund or updates. Every time I call back to get a resolution on this, I get told a different story on what they have to do and promise to update me after 24-48 hours. Well they never do that so I call and get the full run around with no way to escalate. It's a terrible customer experience and I refuse to stay at any IHG property because of how this is being handled.
hotel yang hebat
OlehAlan
เมษายน 07, 2568
Great rooms good breakfast. Good staff and small but nice fitness room
Tempat yang bagus untuk menginap
ByJh422
เมษายน 07, 2568
Great value, quality, and super friendly staff! If you’re traveling near west Memphis, AR this hotel is the place to be! You won’t regret it.
Could have been better need a refund
ByJyotish
เมษายน 01, 2568
Check in was horrible keys didn’t work took over an hour to get into my room was late to my event
Newly Renovated Avid Hotel/Candlewood Suites
Byfenixxrose
มีนาคม 21, 2568
I had a mostly positive stay at this hotel, with a few areas that could use improvement.
First, the building itself is gorgeous—clean, modern, and well-maintained on the exterior, with an exceptional lobby that makes a great first impression. Check-in was seamless with a reservation, which I truly appreciated.
The continental breakfast offered a nice variety of options, though the quality of the eggs was disappointing. It would have been great to have a waffle or pancake maker available as well. One major perk was the onsite guest laundry room—such a helpful amenity!
However, one of the main reasons I booked this hotel was for the indoor pool, as advertised online. Unfortunately, the pool is actually in an open-air space with just a roof overhead. Because of this, it was quite cold due to the wind, and there was debris in the water. I also wasn’t sure if the filters were working properly. We made the best of it and swam for a short time, but it was definitely a letdown.
The room itself was comfortable, with an incredibly cozy bed that allowed for a great night’s sleep. I also appreciated having an iron and board in the room, and the quality of the bathroom soap was surprisingly high. However, the room could have been cleaner—there were crumbs in the chair from previous guests, and the windows were noticeably foggy and dirty.
The biggest disappointment was the handling of a lost item. My child left behind a weighted stuffed dinosaur, which was very special to them. When I called the hotel, I was told I would receive a callback, but I have yet to hear anything. This was really disheartening.
Overall, this is a great facility with a lot of potential, but attention to detail in cleanliness, accuracy in advertising, and better communication regarding lost items would make a big difference.