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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
93%
Recommander cet établissement

Impression générale

4,5

en fonction de 263 avis
93%
Recommander cet établissement

Ratings Breakdown

263avis

  • 5 Étoiles
    187
  • 4 Étoiles
    49
  • 3 Étoiles
    13
  • 2 Étoiles
    11
  • 1 Étoiles
    3

Updated suite

By

décembre 18, 2020

platinumelite

The newly updated suite was beautiful. Pleasure to have such a nice and safe place to stay during a visit to Texas

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Graduation

By

décembre 14, 2020

platinumelite

Booked at last minute for a graduation ceremony. Arrived at noon and both rooms were already available. Staff was great. And the rooms were clean. Hotel is a little old, but still nice. Will stay again if I am ever in that area.

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Comfortable, Clean , and Excellent Service

By

novembre 19, 2020

club

Wonderful Stay! Polite service especially Kendra from the front desk , she made sure everything was satisfying to us and in order, the room and well as the bathroom and bedding were clean and very tidy! The bed was comfortable and the room itself was also spacious , great stay overall!

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Frequent visitor

By

novembre 13, 2020

My experience with this particular hotel has been exceptional. Teresa has been wonderful working with as I come and go frequently accommodating my stays with accuracy.
The staff is very helpful and understanding. This is my hotel choice when I’m in town without question.
An overnight security is a plus as well along with complementary laundry free of charge.

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Great customer service

By

novembre 02, 2020

club

Theresa and her team were overly accommodating and always very helpful.

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Comfortable and great service

By

novembre 02, 2020

platinumelite

I usually struggle to sleep in hotels but this stay was fine. I enjoyed my stay and the employees helped whenever needed.

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Room had the amenities I needed.

By

octobre 19, 2020

The room offers a large refrigerator, stove top, dishwasher, small coffee maker, and microwave. Everything I needed for my extended stay. I prefer not to eat out so having a kitchen with basic necessities is crucial for me. The rooms A/C ran constantly but kept the room nice and cool. Desk offered plenty of space while I worked. The queen bed was comfortable.

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Great service

By

octobre 06, 2020

I loved Talitha and how accommodating she was! Can’t wait to visit again! The kitchen is a great addition.

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Comfortable bed, friendly staff

By

octobre 04, 2020

Will stay again, staff was friendly, room was everything I needed, love the full size refrigerator. I was overall happy with my stay, it was quiet, and comfortable.

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Fair room sub par staff

By

octobre 02, 2020

club

When I entered the lobby to check in, there were two other customers there, neither wearing masks. I waited on them/staff for 15 minutes as it took the staff that long to figure out their bill and to get them checked out. While I was waiting to check in, another staff member walked by me and actually bumped into me..........so much for social distancing. Upon checking in I went to my room only to find that it had not been cleaned....I had to return to the front desk (passing another staff member not wearing a mask), and they moved me to another room. Tried to make coffee, and the paper cups in the room are too tall to fit in the coffee maker. While checking out, I had to listen to 3 staff members (two of which were not wearing masks) debating whether or not Covid was an airborne virus talking over the poor guy trying to check me out.

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Very disappointed

By

octobre 02, 2020

club

The room i was given had urine and tissue in the toilet. Made me question the cleanliness if the entire hotel and the cleaning staff. I was not comped or discounted for the issue. Only offered another room at full price. Very disappointing!

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Comfortable bed and pillows

By

septembre 29, 2020

I would highly recommend candlewood suites. I was there 5 days and everything was wonderful. A coffee bar would be great

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