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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
84%
Recommander cet établissement

Impression générale

4,3

en fonction de 314 avis
84%
Recommander cet établissement

Ratings Breakdown

314avis

  • 5 Étoiles
    200
  • 4 Étoiles
    61
  • 3 Étoiles
    20
  • 2 Étoiles
    15
  • 1 Étoiles
    18

Good service, clean helpful staff

By

novembre 30, 2020

club

The bed in our room was substandard. It sounded like it could fall to the floor. I would recommend this hotel if the bed was upgraded.

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Quite and friendly

By

novembre 19, 2020

I’ve stayed in IHG properties around the country and this is my top 5!! When you walk in you will know.

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Professional staff and clean hotel

By

novembre 18, 2020

I stayed here for 5 nights and was very satisfied with my stay. The staff was professional and welcoming. The hotel was very clean and modern. My room was well stocked, clean and comfortable. I love the hotel accommodations that were included with my stay. I used their laundry room, and the washers and dryers were complementary to use and very clean. I frequented the Candlewood cupboard. It was well stocked and the items were reasonably priced. The complimentary fresh coffee was great as well. The outside covered patio area was very clean and offered a quiet place to sit and enjoy my morning coffee. Overall I was very pleased with my stay and would recommend this hotel to anyone staying in the Tyler area.

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Stay

By

novembre 12, 2020

Well lit and safe! I will feel comfortable bringing my family next time.

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Great service and clean atmosphere

By

novembre 03, 2020

club

I love the room setting. It was nice and clean. Good customer service I would rent a roo there again.

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Awesome service

By

octobre 27, 2020

club

I love this hotel. They are amazing. Hospitable and generous.

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Comfortable bed

By

octobre 21, 2020

Hotel was very clean, also the check in process was easy. The staff was very friendly and helpful

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Great Hotel - very friendly staff

By

octobre 20, 2020

club

Very friendly staff, great place to stay. We will be staying again in the future.

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Best kept secret

By

octobre 18, 2020

Never tried this place nor seen it advertised! I’m a late arriver so having a full kit is a big plus! Clean and nice condition room! Definitely will look for this name in the cities I travel

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Very nice

By

octobre 05, 2020

My husband and I stayed 3 very comfortable nights. Easy access to restaurants.

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Most comfortable bed ever!

By

septembre 28, 2020

Great hotel at great price! At the lower price I did not expect that quality of bed, chairs, and amenities.

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No air. SPOTLIGHT

By

septembre 25, 2020

platinumelite

We arrived after 13 hours of driving to be lectured by front desk clerk. Our room was requested to not be main floor or near elevator. We were on 2nd floor two doors from elevator but it was quiet (COVID). Our air did not work and set off smoke alarm. The parking lot lights shine right in window on bed , very bright. Not being able to sleep from heat we left early and the same desk clerk only responded others had complained of lights had no concern that our alarm went off and room was too hot

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