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お客様レビュー

実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。

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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
91%
のお客様がこのホテルをおすすめしています。

総合評価

4.4

XXに基づく 1716 お客様レビュー
91%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1716お客様レビュー

  • 5 スター
    1096
  • 4 スター
    385
  • 3 スター
    118
  • 2 スター
    79
  • 1 スター
    38

Moved two times.

By

8月 12, 2020

No amenities . The first room smelled like mildew and the second room didn’t have air. There aren’t any amenities at this hotel. The snack area food is completely over priced. Five Starbucks didn’t have a good selection.

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Very nice hotel, room was wonderful, comfortable bed.

By

8月 11, 2020

club

The room was very nice and roomy, services were great, nice to have a Starbucks in tne hotel itself, did not have to go out to a Srarbucks for service. Overall the stay was very pleasant and rest full, would love to come back and stay again.

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Complimentary

By

8月 05, 2020

club

Give some complimentary service. I've stayed more than over 2 weeks. Plus paid out allot of money and my points weren't processed and what i ask for cannot be able to be met.

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Nice Airport Hotel

By

7月 31, 2020

This is my first time staying at this property. I really liked my room. The bed was comfortable and it was clean.The hotel is located in a lively and safe part of DC with plenty of restaurant options. My issue with this property was the airport shuttle. When I arrived I called the hotel to let them know I was ready for pickup at Terminal A. About 15 minutes I saw the shuttle drive right on by terminal A. So I called again to ensure that the shuttle would come to terminal A and pick me up. I was issued an apology and assured it would not happen again. After another 15 or so minutes I see the shuttle again zip right by terminal A. After waiting about 30+ minutes in the 90+ degree temps outside I called an Uber. When I finally got to the hotel I got a tepid apology and a coupon for a free drink and snack at Starbucks. I thought I would at least get an apology from the manager or something. Taking the shuttle to the airport the following morning was much less difficult.

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Great time

By

7月 30, 2020

club

Great room, Great service....I recommend......Great experience.

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Large room and friendly staff

By

7月 30, 2020

club

Great price and comfortable stay for a few nights in Crystal City.

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Great location and nice hotel

By

7月 27, 2020

Location is ideal in Crystal City. Walking distance to restaurants and safe area. Starbucks in the same building too.

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Quite freely there

By

7月 22, 2020

Have fun being comfortable @the Crown where you can feel like superior at the fullest

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great sleep experience

By

7月 21, 2020

club

comfortable, clean, convenient location.
you want a review that is at least 50 characters long.
boom

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No coffee pot

By

7月 21, 2020

club

I didn't know that we had to pay for parking in the garage for every day that you stay. When walking into my room there was no coffee pot. No where on the site it says "rooms don't have coffee pot" or that I'm paying extra for parking. I was told that all coffee pots have been removed from the property. I gave up after asking multiple times for a coffee pot. I was told that I can go to Starbucks and get coffee. But guess what they close at 3:00 p.m. Then the AC unit in the room doesn't work, it was 79 in the room. Maintenance guy goes up and says he can't fox it today. He says I'll have to change rooms. I express my self and tell him how this is not how I wanted to have my day go. So then he brings me the new keys to another room. When I walk in there's a coffee pot?!?! I ask him where did that come from. He says pots have only been removed from 1st to 8th floor not form 9th-12th floor. I was speechless and just wanted to get some rest...

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Good option

By

7月 20, 2020

club

The hotel was not as clean as I expected; however, the staff was friendly and rectified the situation in a timely manner.

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Convenient location. Very comfortable rooms

By

7月 18, 2020

Stayed in this hotel for two. Ishtar to arrange some business in DC. Appreciated the shuttle service which runs to airport quite late as we arrived at 11 pm to DCA. Our rooms were nice and very comfortable. While many hotél services like the restaurant, fitness center, and pool were closed due to coronavirus, the Starbucks in the hotel was open which was nice. The hotel is quite convenient to walk to a number of nice restaurants and the immediate area in Crystal City is pleasant for strolling. The metro is convenient as well to get into DC. A good choice for proximity to DCA and downtown DC.

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